I can't even find a way to search for this bizarre behavior.
I have had a Cricket voice mail account for many years. Callers are greeted with "Hi,<caller name>, <my name> is not available..."
When my wife calls, she is greeted by "Hi, Phyllis..." My wifes name is not Phyllis!
The greeting works correctly for my other contacts. I have tried changing her contact info, etc., to no avail. This has happened on three different phones I have owned over the years.
I know it grabs the name from my contacts, but her contact info is not shared with a "Phyllis," or anyone else.
Has anyone else ever experienced this? Cricket support?
Help, it is driving my wife and I nuts.
Best answer by do3908View original
Thank you for writing us with your concern. We would like to look into this further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or twitter (@cricketsupport) with the details of your issue.