Hello, I have read most of the VVM threads here, and have not seen one describe the issue I've noticed for the past 3 months. This is happening on 3 different devices. So I know it's not device related, 2 devices are on Oreo, and the third is on Nougat.
I have uninstalled, cleared cache, cleared data, and still the same issue persist with the app. I'm not doing another FR, as I'm sure it is not the issue since it's happening on 3 devices.
When I get a voicemail, I play the VM, it'll play for 4 secs exactly, then stop, I then have to hit the play button again for it to start and play fully. This happens on every VM using the app on all 3 devices. I have tried other 3rd party VM apps, many times I don't get the Vmail in time or days later.
So I would really like to get this VVM app to work properly, or I'll simply go back to the old system in calling my number to check my messages. In this day and age you figured they be able to resolve these simple issue. Customer support is a complete waste and all they do is read from a script, and when they can't find a solution, they either tell you it's not a Cricket phone, or do a FR.
Thanks in advance for reading.
Anyways, anyone else experience this issue with the VVM app and any solution.