Weird SIM Card Error

  • 9 October 2020
  • 1 reply

About a week and a half ago, my Motorola e4 had a system update. After the update, my SIM Card did not work anymore. I went to and fro between my old transporter (Virgin Mobile), Motorola and Cricket Support. I wound up purchasing another SIM Card. Saturday I had the option to supplant my SIM however I'm actually getting the "invalid sim card error." I've been going to and fro between Virgin Mobile and Cricket attempting to sort out why my SIM isn't working. It works in another cricket telephone yet won't chip away at my telephone. Saturday, I had reached Virgin Mobile to place in a telephone open solicitation. Following 48 hours, I was all the while getting the invalid sim card message. I was advised to contact Cricket to reinvent my gadget after it was affirmed my gadget was opened from their organization. I reached Cricket today and they reprogramed my SIM card. I am as yet getting the invalid sim card error. I was advised by and by to contact my old transporter to get my telephone opened. It is opened. I don't have a clue what else I can do to see to cure the issue. In the event that anybody has any exhortation please let me know. routerlogin


My English is not very good, I apologize for the mistakes in advance.


Best answer by Marlena_Cricket 10 October 2020, 01:09

View original

1 reply

Userlevel 3
Badge +5

Hello @patricaryan & welcome to the Community Forum! Your device must be an unlocked GSM phone in order to work on our network. Please use our IMEI checker below to confirm your device compatibility. Feel free to contact our Support Team on Twitter @cricketsupport or on Facebook at if you need additional assistance.