Question

Why aren't newer Android 5g phones being supported on Hotspot?

  • 2 February 2022
  • 2 replies
  • 218 views

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So after doing a bunch of reading, I guess during covid the Hotspot was unlocked for tons of people.  That was nice but I’ve been paying for it all along.  My previous phone was a Nokia 8.3 5g and the hotspot was working great for the last 9 months or so.  Hotspot has now been BLOCKED on my phone number so I thought I’d get a newer phone.  I purchased a Pixel 6.  However hotspot is still being blocked on my phone.  I called customer support only to have them say that they won’t support any Pixel hotspotting. 


But just for a second, lets look at the “Mobile Hotspot Eligible Phones”: for Android, in total there are just a FEW that are 5g.  And at that note they are ALL lower end phones.  Less than 10 phones in total.  That really is a huge disappointment.

So BYOD really doesn’t apply to this company and customer service is out the window when you hand select what specific devices you do want to support.  In the end, it’s just lies that will loose you customers.


2 replies

Userlevel 1
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Hi There, we thank you for your inquiry! Here at Cricket, we offer many BYOD device that are compatible with the Cricket network. Below you will find a link to your mobile hotspot eligible device. 

Mobile Hotspot | Eligible Phones | Cricket Wireless

Badge +1

Hi There, we thank you for your inquiry! Here at Cricket, we offer many BYOD device that are compatible with the Cricket network. Below you will find a link to your mobile hotspot eligible device. 

Mobile Hotspot | Eligible Phones | Cricket Wireless



Thank your for being another great example…  It’s obvious you didn’t read and this was AUTO generated.

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