This is the list of compatible Motorola phones from this link:
- Motorola g6 Forge
- Motorola moto e5 CRUISE
- Motorola moto e5 SUPRA
- Motorola moto g7 SUPRA
These phones are already old! If you buy a newer Motorola phone that does support VoLTE (HD Voice) your line will be disabled, and you will need to go back-and-forth with support to get them to activate it. The T-Mobile network (includes Mint Mobile and Metro PCS) has the same VoLTE requirements but they have a much bigger list that includes newer phones.
I personally bought a Motorola One Zoom, and was told by Cricket support that it wasn’t compatible because it “didn’t support VoLTE.” So I returned that phone. The One Zoom was a last-gen phone. Doing some research I saw the Motorola G7 phones were “compatible,” but those phones are 2 years old. Surely the G9 plus would be compatible, and it supports VoLTE. Nope. I purchased it, and I had to go through the same deal. I later did some digging on Motorola One Zoom, and sure enough. It also supports VoLTE. So I returned that phone for NOTHING!
So my question is when will Cricket update their list of phones? Does it really recommend people buy 2-year-old phones to work on their network?