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Your destination is not supported - texting error

  • 14 December 2020
  • 3 replies
  • 10475 views

For the past 3 days, when I use Google Assistant to verbally create a text message, I get the error:

"Cricket here. We are sorry but your text message failed. Your destination is not supported from your current location."  This happens while I am driving to or from work (and I have never had this problem in the past 18 months of driving to work). It happens at home. It happens when texting family members. I have a Samsung S9.  I am using Google's Messages. According to the Play Store, I have the most current version.

Any idea what is going on?

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Best answer by do3908 15 December 2020, 00:56

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Userlevel 3

@bookit 

We would like to look into this further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or twitter (@cricketsupport) with the details of your issue.

 

Is just got this message today. 
Cricket here! We are sorry but your text message failed. Your destination is not supported from your current location.

I am on an Apple phone. I could not send messages to an android phone. I was traveling and on a different providers cell. But I could reach Apple phones on the different provider. When I return to my home town I could send messages to android phones again. 

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Did you ever get a solution for this?  It is happening to me now. I have a Samsung Galaxy S9+

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