"Your device is Corrupt"

  • 20 September 2022
  • 2 replies

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My phone shut off completely and won’t turn back on. It reads “Your device is corrupt. It can not be trusted and may not work properly.” It sent me to the support website. How do I get it to work again?


Best answer by cdexter 20 September 2022, 16:35

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Userlevel 3
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What device are you using? Did this happen when it was updating or anything like that?

If your device is within the manufacturer warranty, it may be a good idea to reach out to the Cricket Support and see if you can get the device replaced.

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@cdexter I am using the cricket dream 5G. It was not updating and I got it within the warranty, only about 2 months ago. It prompted me to update but I had a chance to that morning and it just randomly shut down while it was using other apps.