Other Android Phones
- 510 Topics
- 1,286 Replies
This is a Moto one 5g purchased online from Cricket on December 5, 2021. also a 2021 model. Have had service with it for 6 months. It won’t unlock with app. Inserted another sim. No unlock. Performed a factory reset. No unlock with app. Have Tried for 3 days, called 10X. 1st day they said phone could be unlocked 8 hours later. Next day got a support case#. Today they said that the phone could be unlocked after 3 hours. No unlock. Constantly receive this ERROR CODE; UNLOCK failed to generate attestation request ERROR CODE# 16781312 ENDORSE API failed. I purchased this with the intent to use it as an alternate method to access the internet. Their unlimited plan only allows 10GBs hotspot use. Insufficient. Please help unlock this phone. Provide a way for me to contact Motorola if necessary to obtain a PUK code and method to unlock the phone. CASE#- C-B7VLJO.
why is my fm tuner disabled on my new icon 3 cricket phone? purchased yesterday. i would like to use the app nextradio to listen to music/local radio while i work or do outdoor activity's. we’d love to bring you local radio,but next radio doesnt have access to the fm reciever in your device. let your wireless carrier know that you’d like to listen to free radio on your phone with next radio!
Unable to Make or Receive phone calls since 06/08/22. Only getting Internet & text messages all this time.I have 4G LTE phone that Cricket confirms is compatible on the IME code. Customer service keeps saying Service issues in Los Angeles & it is a known issue with phones that have 3g & 4G & 5G capability. Reason is still unknown but Cricket “is working on it”. Visited the store, sales people said they know about the issue but no one has any answers or knows when/if it will be corrected.???? Absolutely NO information or acknowledgement on Cricket website. People need to understand what is happening , why is this such a secret? Whit is the issue & do we have an estimation at a minimum????
I got the free Dream 5G yesterday. It's fast, looks sharp, but after using it for a day I've noticed it will randomly restart itself. I cannot figure it out. I have downloaded all kinds of memory and system stability testing programs to try and find corrupt ram. But they all check out. Is Android system WebView the culprit again?? It will be fine for hours and hours. Then I'll be laying down and hear it just randomly restart and check the system uptime, sure enough...yeah crashed. It has the latest update. I don't wanna return the phone, but I'm about to because it's displaying symptoms of corrupt ram or graphics corruption. I'm starting to see why they're giving them away for free. I reset the phone to see if I could make it stable with just 1 Google account. Or maybe the transfer from the previous device didn't go smooth. So I reset it. *The only clue I have is some kind of omapc message after the reboot." It's a nice phone, but if it doesn't sort it out or someone can
Title says all, for reasons I'm not comfortable disclosing, I cant leave the area I'm in, nor receive mail. I'm very very worried about trying to get a phone number set up ASAP. It's a cricket sim and a cricket phone, and it was on my mom's account at one point. She has since turned it off and won't accept money sent by me to have it turned back on.
I have a Samsung smartphone that has a “do not disturb” or “do not ring” unless it’s a person in my address book or in my favorites. Great feature to avoid scammers. My mother has a flip phone and gets a lot of unwanted phone calls from scammers. Is there a flip phone that will only ring if the caller is in the phone’s address book?
Recently I had to buy another phone. I used the sim card from my old phone, and it worked great for like a week or two. Now I don’t receive text messages from one person who is also on the same line as me. I can receive phone calls from her and group texts, but not one on one texts. I tried restarting my phone, doing a factory reset, removed the sim card and replaced it, cleared the SMS cache, deleting the contact and adding it again, but nothing works. I also checked to see if her number was blocked and it wasn’t. Any other suggestions that I haven’t tried?
New Moto G Stylus 5g (2022) will not connect my mobile hotspot to brand new Vizio tv or laptop. Upgraded my phone from 3g and now it will not connect at all. My 3g phone connected flawlessly. I don't understand why this new upgraded phone will not. Made sure of the coverage area while in store. Have tried absolutely everything. System is up to date. It's not my devices. I do live in a rural area, I get 1-2 bars, I can get online, play online games etc etc, call, text altho reception is slow & I do get dropped calls at times, I've always been able to use hotspot on my tv to watch movies, videos & play games. Now my hotspot will not connect at all to my laptop, it keeps saying bad password even though it's correct. Connects for about 1 second to tv & then nothing. DHCP is enabled. Have changed AP bands, 2.4GHz, 5.0GHz which is preferred, tried with and without a password. I will be so happy & appreciative with ANY suggestions & ecstatic if my issue is resolved! 🤸Tha
I was locked out of my phone while trying to set it up. Not sure what I hit but now I need a PUK unlock code (what the PUK is that) and pin #. It says the unlock code is 8 digits and the pin # is 4 digits. The message running across the screen also says I have to contact customer service but you’re closed… I have the plastic card the SIM came in but none of the numbers add up to the 12 needed. Can anyone help me decipher the strings of numbers on the plastic SIM punch out card or must I wait until the CRICKETS wake up!!!Thank you in advance for your help..
I have an unlimited data plan and I have the LG stylo 6. Everything works fine when I'm connected to my home wifi, but the minute I try to open up a game like Jurassic World Alive or Pokemon go while I'm outside, they take ages to load and don't work properly. Does this happen to anyone else? Or does anyone know what I can do to fix it?
I recently purchased an unlocked Moto G100 5G phone directly from Motorola. I verified the phone’s IMIE number via the cricket website, which said it was compatible. But when I transferred the SIM from my old Moto Power G phone (approx 18 months old) into the Moto G100 5G phone, I am only connected to the 4G network. I reside in the Dallas, TX commuting area where 5G is available. Do I need to order another SIM card from cricket in order to get my new phone connected to the 5G network? the Moto G100 5G phone did download software from the cricket network and I did reboot it both times it downloaded software from cricket. But it still remains connected to the 4G network. What else do I need to do in order to connect to the 5G network
I have a Moto G6 that I had to upgrade in January because Cricket said it would not be compatible after February. No big deal because they gave me a free Moto Stylus. Today another phone I have that I use for work bit the dust. Needing another phone, I took the sim card out and put it in the Moto G6. Everything seems to work fine. The phone is lte and when making a voice call there is an hd beside the timer so I assume hd voice is working. Is there any reason I shouldn't keep using this phone?
So when Cricket made the older phones not work with their 5g, My Galaxy S8+ was no longer supported and I was forced to get a new phone. I had no choice but to take whatever phone was free because I had to have a phone for my job or I couldn't work. I picked the the Dream 5G. Because of its size. It worked flawless for 2 months then it began dropping the data connection. Every tower change it would not connect back to the data. It wouldn't drop a phone call but would never connect back to the data unless I switched data off and back on. It did this every time it changed towers and in the city that's every seconds. This went on for 2 weeks and I called customer service everyday trying to get this fixed. The local cricket store is absolutely useless with and phone issues. I filed a warranty claim, had to send in my Cricket dream 5g. Luckily I was able to borrow a LG phone from a friend and it worked great for the 2 days I had my sim card in it. Got my replacement Cricket Dream 5g today,
I posted the other day about my girlfriends dream 5G which she has had for close to 2 months that has worked amazingly well, until the other day. Cricket came on here and marked the issue as resolved which it has not been resolved. We have PAID OUT MY POCKET for a new sim card when we were told that was the solution that we needed to do, Why I had to pay 10 bucks and some change for that, is beyond me. The problem we are having is the data connection will drop out every 5 mins or so and will not come back on unless you either turn the phone on and off, reset network settings, or airplane mode on and off and every time it comes back, the best we have got is 15 mins out of it. I have called the overseas tech support they use and have to go through the same damn troubleshooting steps every damn time only for them to think they got it fixed when it is still acting up soon as the call is over, I was told to submit a warranty claim on it which I followed the link in my last post and when I e
My girlfriend recently upgraded her phone to the dream 5g and it has been working great for the last month plus, now couple days ago all of a sudden her data won't connect. We have restarted the phone, tuned data off and on, reset all the data settings, called customer support and ran through thier troubleshooting steps and the best we can get is for it to work for a couple minutes and go right back to nothing, on the $60 max unlimited plan and just started our billing cycle. Customer support said take it in to a store, when we called the local store only thing they could do is swap the Sim card which we plan on doing my next day off, im thinking this may be a shot in the dark but is this an issue anyone else has had? And if so how was it fixed. My Samsung A52 5g works just fine right next to it, same plan as hers. Trying to avoid a full on hard reset of th3 phone..
Has anyone had success getting 5G service on an unlocked Motorola One 5G Ace? I chatted with Cricket Wireless tech support who confirmed that I have 5G service in my area and my phone is compatibile. Then we went through APN setting changes with no success. The service tech told me to call Motorola because it appeared that my phone doesn't have a toggle setting. I then called Motorola and their tech support told me my phone will automatically switch to 5G when the signal strength is good. Any help the community has would be greatly appreciated .
(I have a question I promise I just thought I needed to put this)I switched from Metro PCS to Cricket because Metros service was an ass sometimes (only sometimes, maybe once or twice a month we would have internet issues) and some family members suggested them and said they were awesome, service plans etc and so I believed them because said family members have had Cricket for over 12 yrs. Huge mistake! We all miss our Metro So this is what's going on:So Feb 2022 I switched and placed an order for 4 of the Cricket Dream phone's and the best plans for my family and I because there was some good reviews plus family suggestions. Although I got an excellent deal on them and the plans and was very satisfied I only had to pay $130 for everything, set up was easy and fast we had no problems in any of the set up process which to me was great!. Now it's been only a month and few days and omg these phones are terrible!!! The service is terrible the internet never works!! HBO max does not work f
Okay so my phone's been fine up until this last software update, and the time change. Now in order to get my phone to display the correct time I have to restart my phone multiple times a day because it'll randomly go back an hour and I never know when it happens. And in my clock app it'll automatically add a home option under the time that says +1 hour. It's really messing up my alarms and things I have in my calendar. How can I fix it please?
I own a factory unlocked LG G8X (LM-G850QM) running Android 11, Software version G850QM30a, Android security patch August 1, 2021. Checking for updates says I am running the latest software version for current OS. Using the IMEI compatibility checker on Cricket’s website tells me my device is compatible. I returned to Cricket on February 25th after having tried Mint Mobile. (I only got 1 bar of reception with Mint). So after signing back up with Cricket on the 25th my service worked great for two weeks. Then starting on March 10th all incoming calls started going directly to voicemail. Any outgoing call I tried to make immediately gave me a “Call Ended” message. I contacted Cricket support and was told I needed to enable the HD Voice option on my phone. No such setting exists. (I’m with Verizon now and that setting exists. It just disappears when the Cricket SIM is inserted.) Using the *#*#4636#*#* menu I can see that VoLTE is not being provisioned. I was then told by Cricket support t
I have an unlocked LG G8X Dual Screen (LM-G850QM) that is now unable to make or receive calls. Any call I try to make immediately gets the “Call Ended” message. Any calls to my phone go directly to voicemail. Anyone have any idea on whats going on? According to the compatibility checker, my phone is compatible and will still work after the 3G shutdown. It’s been working fine until today.
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.