Phones & Devices
I called support because my phone is stuck on SOS (twice). Everything is up to date. Turned the phone off completely and on again and still having a problem. One of them told me there is an outage in my area (NYC). Another told me there is no outage and if I want to change my number. What is going on?
Доброго времени суток, прошу помощи в решении моей проблемы. Я купил себе айфон, в Украине, хотел бы отвязать его от вашего оператора, но связи с прежним владельцем аккаунта крикет нет. Телефон сейчас со мной я с него пишу это сообщение. Не останьтесь равнодушны. Помогите пожалуйста!
I have a Samsung Galaxy Note20 5G. It installed a software update yesterday, and now I cannot make or receive phone calls. If I try to call out, it disconnects immediately (makes the sound like a call ended), and incoming calls go straight to voicemail without ringing. Texting and data appear to be working OK. How can this be corrected?
Cricket has basically HIJACKED TWO iphones on our plan with them and REFUSE to UNLOCK them!! I have been with Cricket for over a year and the phone was purchased from Best Buy as UNLOCKED!! When I went to another provider, they claim to have unlocked my phones, but that has yet to happen! I have gone 3 days without a phone and had to purchase a new one because Cricket REFUSES to release my phone that they never had the authority to lock! My daughter is now stuck and although she received a message that her phone has been unlocked, it has not! This should be a class action lawsuit!! How does Cricket get away with this????EXTREMELY DISSATISFIED CUSTOMER!
HiJust recently my fairly new S10 has been showing the above message at least once a day, even if I haven't been playing a game. I've had a couple of casual games on my phone since I've had it but this is a recent notification, any idea of how to fix it? I can't delete the optimizer unfortunately.Thanks in advance.
I wonder if anyone else is finding that WhatsApp isn't functioning like it should on their Samsung S10+. My main issue is when I try to search for a GIF the screen goes funny and the keyboard doesn't pop up to type the search. Also, when sending an attachment, your give the option to send it quickly to your most recent/popular recipients but when you tap one of them it just loads all the other send options.
Long story short. Had a rush need to upgrade to mobile hotspot for work. Have a Moto G 6, checked Cricket’s compatibility guide and saw I’d need something newer. Alright, I can stay Motorola as the G Power is on list and on the shelf at Target, yoink and boom. No hotspot.Various song and dances with Cricket support end with essentially “Get bent as you didn’t buy it from us.” Fine, whatever. Most I can chase down the rabbit is something about Cricket (well, their AT&T overlords) built out the mobile hotspot feature using dual APNs and they’ll be fookered if they can be bothered push out the proper firmware.So here’s the issue. If I’m on the hook, I may as well go big. Several Samsungs, to be frank, Cricket doesn’t sell. Hell, even the S20 FE in some other color than the blue is off the table, apparently, if I go through them. What actual models are compatible? Don’t point me at that list on names with an asterisk that it may/may not work; it screwed me over once already
the Moto G Power is sold by Cricket. The IMEI number for my BYOD Moto G Power checks out as “Yay! Your XT2041-4 is compatible!” The Moto G Power is literally listed by Cricket as a phone that supports Cricket’s mobile hotspots with an eligible plan.Nowhere I could find (guess I should have checked here instead of the information coming from Cricket directly) is the fact that my Cricket mobile hotspot will NOT support my Moto G Power because I didn’t buy it from Cricket. Different answers from customer service on every call, although at least they all tried to sell me a phone. Cricket was unwilling to help, despite the fact that I could have had them send me a free Moto G Power literally four days earlier when I activated the lineThe hell of this is that it is evident from this forum that this is known issue, yet Cricket continues to put out misleading information. This is how you lose a customer not for today, but for the next 40 years.
Just wondering why my note 20 is not compatible. I purchased from Samsung about 6 months ago. I put the imei in the search and says it won't work. Also have a note 10 that comes up the same. These are top notch phones and are 4g lte phones. Why is cricket doing this and are they going to make everyone purchase a cricket phone now?
Quiero cancelar mi numero *** *** **** porque perdi mi telefono y alli estaban mis password e información para entrar a mi cuenta y no puedo hacer nada. Lamentablemnte el eSim quedo asignado a ese numero y no puedo hacer uso de del mismo. Por esta razon tuve que contratar otro numero con ustedes, pero quiero que me cancelen de inmediato el *** *** ****….Ya hable a servicio al cliente y me dice que sion los passwords no puedo hacer nada lo cual atenta contra mi volutad de contar con este numero..que puedo hacer?
So, 2+ months ago I posted about constantly getting a prompt from Cricket to upgrade to Android 13, and I wanted to block them from doing it automatically. My last phone would do it without my consent and I lost a lot of important files and information. I believe it went from Android 11 to Android S the last time, but there was something before also.The reply I received was to contact the phone manufacturer and that Cricket isn't the one doing it. Well, I guess they figured that was it. Not so.. because on the upgrade it clearly states that it is a CRICKET SOFTWARE UPDATE. I have to pay attention every time I use my phone I have to make sure I don't hit the wrong thing otherwise it's going to mess up my phone again. I can't get rid of it. I did figure out how to block auto updates in the hidden program but can't delete the prompt. I do not want to upgrade! I can't trust that information won't be lost no matter what it says, and all of my settings usually change. Also, I don't receive
I was assaulted and hospitalized at the end of November 2021. The man who assaulted my evaded the police and hasn't been caught yet. He has been harassing me and hacking my phone every day since th assault threatening to get my family or me if I choose not to talk to him. Par change my phone number please?!,!?
After a month of flawless phone calls on my iPhone, I've encountered an unexpected issue. In the past two days, while both making and receiving calls, the other party can hear me, but I can't transmit any sound from my end. How can I resolve this sudden one-sided audio problem?
My mother recently acquired a new phone, yet she is grappling with certain perplexing issues. Upon receiving a call, the phone produces two simultaneous ringtones, with one persisting endlessly even after the call is answered, while the other ceases upon answering. Furthermore, when receiving calls through messenger, the phone audibly rings, but fails to display any corresponding notifications on the screen. I am sincerely at a loss and would immensely value any guidance you can offer. Despite exhaustively navigating through the settings, I have been unable to pinpoint a solution. Thank you for your assistance in advance.
Having relied on the iPhone 11 since its launch in late 2019, I am now contemplating an upgrade, with the Samsung S23 Ultra catching my eye. One of the most compelling aspects of the iPhone for me has been its extended support lifespan, coupled with the tendency for older iPhone models to retain their performance better than many Android counterparts in my personal experience. Given the significant investment required for the S23 Ultra, I am aiming for a usage lifespan of close to 4 years. For those who have utilized devices such as the Note 9-10 or S10-20 from their release, I'm curious about your experiences regarding the device's aging process in terms of smoothness, performance, and battery life, as well as the inclination to upgrade.
i am not receiving sms text messages from one person i can receive his calls but not his messages hes able to see my messages i already cleared my messages cache, removed his contact info, hes not blocked i checked multiple times may someone please help as this is my husband and i have to be able to receive his messages
I have owned my motorola 5G Stylus for well over a year now, i wish to have the bootloader unlockedI know That cricket has the code generator.I wish to know who i should talk to for that code.This is not a carrier unlock code, the carrier unlock works just fine i don’t want a carrier unlock.If it would help Here’s my oem Unlock data.********************
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