Phones & Devices
I have an iPhone 7 and I am currently a Cricket customer. Recently I got an iPhone 14. So, I am trying to switch to the new phone. Since my current iPhone 7 is using a physical SIM card, I am not sure how to switch to the IPhone 14, which is eSIM only. Obviously, iPhone 7 is not supporting eSIM. So, I cannot convert to eSIM first and the transfer everything from the iPhone 7 to iPhone 14. So, what is the easiest way to make it work? If I simply just start setting up the new iPhone 14 and transfer things from the iPhone 7, I would not be able to take the SIM card and insert it to the iPhone 14. So, I assume there is a way to switch my SIM card to eSIM when setting up my iPhone 14. I need to know if there is any step-by-step instructions to help me with this.
I have 4 lines on my plan. We all have the same phones. Both mine and my daughter's lines won't make or receive phone calls. We can text and use data. I have tried switching my sim card to another phone which is also on my plan that is working. That phone would not work with my sim card in it. I have tried driving to another spot closer into town still won't work. I tried turning my phone off and on that didn't work. I tried taking my sim card out that didn't work. I tried clearing the cache that didn't work. I tried to call can't make any calls. I tried to chat held on the chat for over 20 minutes. Then got disconnected. Now they are closed. They are not even open for technical support. This is ridiculous. My bill is paid up. I checked my software is up to date. Here I've been without phones for a day now. This is the biggest crock of#$it ever.
my voicemail does not functioning.in 2021, i I received iPhone and I previously had android when I started with cricket. I been with cricket for awhile. Then I notice over the months my voicemail was not functioning. Somehow it was never setup.i press “ call voicemail “ and the automatic voice says “ the voicemail you trying to call has not set up their voicemail please try again later “ and there no setup option in voicemail on my phone.i try to contact apple and they say it’s the carrier issue which is Cricket.please help with the voicemail for my phone number . Thank you.
It was about mid day yesterday that I stopped receiving sms from a friend in Baltimore. We have done everything possible from checking to make sure no one was blocked, not in air plane mode, cleared the cache, deleted the contact, rebooted phone. He even called his provider AT&T. And they can't find anything on their end. So I was told to reach out to cricket.
Daughter has a new iPhone. When someone calls her phone she is able to answer with no issues. If she does not answer, it will say “call cannot be completed as dialed”. These are calls coming from valid phone numbers. Seems like it’s not connecting to the voicemail system. Any suggestions?
So, I got this phone about 10 months ago, and its been working alright since I have gotten it. I take it with me to highschool and back everyday, take it to work, then go home. Just yesterday however, it stopped working. I figured the battery had died, so I thought I had plugged it in and turned it back on. It turned on, but I didnt realize it wasnt charging. A few moments later, it died again. Now, it wont take charge, and it wont turn on. Ive taken out the battery and put it back in, Ive used 2 different cords on outlets I know work, and I left the phone charging for three hours, no response. Anyone know a fix, or am I just screwed?
I just got a new phone through cricket because my last phone wouldn't charge... well this phone for some reason is so slow and lagging so badly, I can't use it half the time. I can't afford to get another phone so I need to figure out how to add more storage or do something I already deleted as many photos files whatever to help with the storage situation, but it didn't help and I don't know what to do, I tried to contact someone from cricket to help me, but they couldn't or wouldn't help so if anyone can that would be amazing
I found a notification on my phone that "Apps Installed by Mobile Services theScoop." Why? And it can't be uninstalled only disabled. So in addition to the pre-installed bloatware, cricket adds to it after service is initiated? I don't want this crAPP on my phone? How do I prevent future unauthorized downloads by cricket or anyone else?
My new iphone 14 keeps on having low signal or even only sos shown. Some times it even shows “no signal” too. It has been like this for a few days now even though there is no problem with my account. It shouldn’t be the phone’s problem seeing as the phone is completely new. What should I s=do.
I got a notice to update my phone and that I needed to be connected to wifi to do so. I agreed and my samsung A32 started to update and when completed my phone starts to turn on until the cricket “something to smile about” logo comes up and then shuts off, then repeats over and over. What can I do? Ive tried to hold the on/off button and that changes nothing. When I hold down both volume up and volume down with the start button some warning message comes up stating a custom OS can cause critical problems in phone and installed applications - if you want to download a custom OS, press the volume up key, otherwise press the volume down key to cancel...please help what should I do?
I have had my android phone for 3 years now and it was a one year old model when I got it. It is a Samsung Galaxy A01 and recently for the past month it won’t charge really. I’ve tried changing outlets and charging cables so many times. If it actually starts charging my phone it takes forever just to charge five percent and it usually will only stay charging for a minute or so at most. What should I do?
I’m getting SMS messages on my Turbo Hotspot 2. How can I send a STOP command to the senders?I assume these messages were subscribed to by the previous person who has my number.I was unsuccessful finding any help so far including Cricket agents who can’t seem to understand the issue.
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