Phones & Devices

1518 Topics

S
Shaimars1
asked in Apple Phones

iPhone is stuck in SOS mode

My iPhone is stuck in SOS mode. The account is under Sherri Marshall Jones. Thank you for your assistance in this matter.

1
D
7 days ago
A
aperroeddyExtra
asked in Apple Phones

Cant set up voicemail

I’ve had my phone for a year or so and never set up my voicemail, when I push and hold 1, it says, ”the person you are trying has a voicemail box that has not been set up”.  From the ‘voicemail’ tab under Phone, there is only one box, ‘call voicemail’… same message.  

1
CricketSupport
8 days ago
britbrat20
britbrat20Paparazzi
asked in Apple Phones

the volume on iPhone XR

And how do I know if my iPhone is notifying me when there’s no sound an I have the volume turned all the way up 

1
CricketSupport
8 days ago
J
JoeZ01Paparazzi
asked in Other Android Phones

Google Pixel 6 Pro disconnecting from cricket.

I've been using my Google pixel 6pro for a few days now and it keeps on disconnecting for the network it will only work for about 5 hours then I have to restart my phone. I just check the IMEI number and it says it compatible. Please help. I switch the sim card back to my iphone and it works perfectly but I don't know why it won't work on my Pixel. I talked to Google and I had already tried everything possible to get it to work. I might have to switch carriers because this seems to be a cricket issue.

2
B
10 days ago
R
Robertadamvance1989Paparazzi
asked in Apple Phones

my iphone is disabled from using my original sim card

I was buying a phone off market place and it had a simcard in it so i placedbit inside my phone to see if it had service and now my phone gives me a crazy message about it's not the original sim for my phone can y'all please release my phone i never had ur service and it's completely fcked my phone up and i need it for work pleasse

2
R
11 days ago
H
hafsaExtra
asked in Other Android Phones

cricket ovation 3 text messages don't work

Help please, recently my messags on my cricket ovation 3 don't work, I keep getting a notification saying messaging has stopped and I can't send messages and when I do get messages the messages keep repeating and keep getting sent. I also cant archive or delete anything, or block anyone. It's been pissing me off and I've tried everything I've restarted my phone more than 100 times and ive powerd on and off, I've had it off overnight and I've changed settings and deleted apps but it's not working. Please help

1
Marlena_Cricket
11 days ago
C
ChristinaLynnMontanaExtra
asked in Other Android Phones

debut ACP phone screen frozen

Vhristina TrottierXXX XXX XXXXCricket Debut Phone ACP ProgramMy phone is acting funny it turns on and I can log in but as soon as I try to make a phone call it'll only it'll only stay stuck on my recent calls page I can't dial out I can't search a number through contacts it won't even let me press the green button to make a phone call it just stays stuck Frozen same with text messaging I can only see you the messages that the screen can see right in front of me I can't click on them to read them nothing it lets me look at other stuff but I can't do anything other than click on the app and it stays stuck on that page I can't do anything with the phone other than that but it turns on and off just fine it lets me scroll on the homepage app drawer just fine but anything after that nothing I don't know what to do and what the warranty is on this how do I go about finding out what I need to do to fix this problem

1
Marlena_Cricket
11 days ago
G
gurung2009Extra
asked in Apple Phones

PUK Code

Hello! My sim’s been locked and is asking for the PUK code. I’ve sent the private message to Cricket support. How will I receive the code? 

2
C
11 days ago
Oopsdididitagain
Oopsdididitagain
asked in Samsung Phones

network connectivity issues?!

About a week ago I upgraded my plan to the 60$  unlimited + hotspot buy I csnt get my hotspot to work! I have a Samsung  Galaxy A53 5G I've tried everything from hotspot troubleshooting for my device, I tried the chat in the cricket app n I've read all the articles as well as all the questions n answers on here! Can anyone help me please ? Also how do you do the update on my phone with no wifi?

3
jdor_Cricket
12 days ago
K
Kalista60Extra
asked in Other Android Phones

Phone disconnected from home wifi

My Moto g power disconnected from my house wifi 3 days ago and no matter how many times I try to connect it it won't. Why did this happen and how can I resolve it?

1
jdor_Cricket
12 days ago
E
enriquejpExtra
asked in Samsung Phones

Bought upgraded phone on cricketwireless.com Is it locked to Cricket?

I have three lines on my Cricket account. I upgraded the phone on one of the lines. I have always bought unlocked phones outside of Cricket. This is my first time buying a phone from Cricket.Is the phone I bought from Cricket locked to Cricket?Thanks,Enrique

2
jdor_Cricket
12 days ago
T
TillmanCBoldenExtra
asked in Apple Phones

Help With Voicemail

I’m trying to set up voicemail on my iPhone 7 Plus but it only says Call Voicemail. All the answers online just says that you can Set Up from the Voicemail app but I don’t have the option. I’ve tried calling the Cricket Wireless store and the woman that answered doesn’t understand me. I’ve tried calling customer service and the automated voice messaging isn’t helpful. It’s way too convoluted to find an answer so if anyone could give clear instructions that would be appreciated. 

2
F
14 days ago
L
lowase18Stuntman
asked in Samsung Phones

Online Lottery Result

Hey there!I am Thomas Mills and I am the new in lottery. I have a Samsung S20 ultra and I Don’t Know how to check online lottery result. Anybody tell meThanks for helping me.Thanks

4
M
14 days ago
B
bookitExtra
asked in Other Android Phones

Your destination is not supported - texting error

For the past 3 days, when I use Google Assistant to verbally create a text message, I get the error:"Cricket here. We are sorry but your text message failed. Your destination is not supported from your current location."  This happens while I am driving to or from work (and I have never had this problem in the past 18 months of driving to work). It happens at home. It happens when texting family members. I have a Samsung S9.  I am using Google's Messages. According to the Play Store, I have the most current version.Any idea what is going on?

3
N
14 days ago
M
mobileuserPaparazzi
asked in Samsung Phones

Double billed for phone purchased on cricketwireless.com, then phone blacklisted

TL/DRBeware buying a phone from the online cricket store unless you want to risk Cricket policy hell and double billing of your credit card.Similar to @bobbyanalog I was double billed for a recent smart phone purchase with the Cricket online store.  I disputed one of the two charges allowing one of the charges to go through and paying Cricket.  About a month later my phone suddenly stopped working with no indication why.  Spent 2.5 hours with technical support on September 18th and was told among several things that if I gave Cricket another $25, Adrian the on duty supervisor said that he would make the problem go away.  Which I was having none of.  Phone began working Sunday night and all day Monday without me coughing up another $25.  Tuesday morning phone stopped connecting to the Cricket network again. I went to an actual Cricket store and explained the situation and he said that once a phone gets blacklisted you can call cricket and get it authorized again but due to database repl

5
I
14 days ago
D
desley8Extra
asked in Apple Phones

Mi buzón de voz no está disponible

He intentado varías veces hacer un buzón de voz para que las demás personas puedan dejar su mensaje, pero cada ves que intento crearlo me dice “tú buzón de voz no está disponible. Ya intente apagar mi celular, también intente quitarle el SMS pero ninguna de esas cosas funciono 

1
D
15 days ago
C
Cvargas182004Extra
asked in Apple Phones

puk code

Can I get a puk code here plz.

1
D
15 days ago
S
Shellbee22Extra
asked in Samsung Phones

pictures not sending

Hello I got this text today from kricket:Cricket here! We are sorry but your text message failed. Your destination is not supported from your current location.Now I can't send pictures to an iPhone and my phone created a new thread without the +1 for an existing contact. I tried to send a pic to another samsung via text to see if that goes through but it also didn't send. Is anyone else experiencing the same issue?? I have a samsung galaxy s21 got it last year. Have never had any issues with this phone or with kricket in the past. 

1
D
15 days ago
D
DevinHootenExtra
asked in Samsung Phones

Samsung Galaxy A52 Message issue

I was having a conversation through messages and I started receiving the texts from a unsaved contact of the same number that I was having a conversation with. I cannot send messages through the new thread. And I cannot receive from the old one. They can still see the texts i send. But I have to switch back and forth just to text them

1
I
15 days ago
D
daddog47Paparazzi
asked in Samsung Phones

voicemail not working

Called customer service, they reset my voicemail. Talked to char, r & r sim card. Nothing works. Callers get busy signal and can't leave messages if I don't answer. If I call my phone, using my phone, I can get to leave message, and it shows up on visual voicemail. 

6
G
15 days ago
B
Bigmoy6Extra
asked in Other Android Phones

no coverage

is there an issue with tower in my area, because I suddenly dont have coverage and my bills is paid, already did the sim card troubleshoot but still cant recieve or send texts or calls

2
R
15 days ago
M
Maxhood95Paparazzi
asked in Samsung Phones

Import ringtone?

 Hi guys, I just upgraded from Samsung A73 to Samsung S21+. My only concern is that the notifications and ringtones I am using on the Samsung A73 are not on the Samsung 21+. Specifically the "Rise" sound and the "Space Funk" ringtone.I used File Commander and browsed around but didn't find any audio storage location. I know I can just download their MP3s but then when I use YT Music and play music from my phone those stupid tones show up and it's really annoying.Basically what I'm looking to do is go into the system folder where the sounds are kept on the S9+ and move them to the same folder on the mt S10+. Is this possible?Thank you.

6
M
15 days ago
B
BiraKExtra
asked in Other Android Phones

unlocking a fairly new moto g stylus today

When I bought this phone I hadn't realized it had to be unlocked in order for me to add my current service on other phone on it.Id like to unlock it today to do so

1
D
16 days ago
N
New2CricketExtra
asked in Other Android Phones

NEW phone Motorola g 5g need help with APN settings,

The phone has issues with security and not wanting to update etc... I noticed the APN settings with a title of Internet ( Endo) everything I have found (endo) basically is 4 wifi also when I opened the APN setting it's empty. I went to the store and basically was told they only sell the phones. I need help with how is the APN Settings are configured so  can fix it myself. I will enclose a screen shot of the APN, Thanks.   

3
U
16 days ago
U
urszula_polPaparazzi
asked in Other Android Phones

Unreliable 4G internet in the last several weeks

In the last month or 2, its very hard to get any internet connection outside WiFi coverage. Especially when traveling, but sometimes in the home town too. Its either extreme slow or nothing at all. Both for me and my husband too, we use the same type of phone Google Pixel 3a. Because of that we can’t use the internet we pay for. We are supposed to get 5GB fast internet per month but can only use 200-600MB because of the problem.Is this because Crickets is migrating to 5G and prompting the older users to get new phones?Thanks!

3
U
16 days ago

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