Phones & Devices
I’m getting SMS messages on my Turbo Hotspot 2. How can I send a STOP command to the senders?I assume these messages were subscribed to by the previous person who has my number.I was unsuccessful finding any help so far including Cricket agents who can’t seem to understand the issue.
After the update my phone said no service so I turned it off and reinserted the sim. When I powered my phone back up it said sos only and nothing I’ve tried will take it out of sos only mode. My service is terrible and my battery won’t stayed charged anymore and it takes forever to open apps, websites, etc. what’s going on?
my free phone the cricket debut which i received for the acp program did a update and now will just power on and off showing the powered by android screen. I tried getting into the reboot/ safeboot and once i have that menu show it just restarts into the boot loop without allowing a selection to be made. went into a store like i was told i could when i signed up for it at a local event, they didnt even here out our issue and said they dont help with acp phones and that i needed to cancel and reapply to get a new phone because they dont fix them.
I have a cricket icon smartphone 16gb and I tried to update my phone software but it only let me updated on using WiFi when I have 4g lte unlimited plan for 100.00 a month with 3 other people and I been trying to figure out how to update my phone software by using my data instead of using wifi that I can't get here how do I update my phone software with no wifi
The new earbuds sounded good connected to my 5G. A short time later the volume decreased a lot. My media volume had not changed. Other earbuds work fine, and my new earbuds work fine on another fine. I can not find a setting to control Bluetooth volume. I noticed the phone is Bluetooth 5.1, the earbuds are 5.3. Should they be compatible? Any other advice or help with this is appreciated.
I have an iPhone 8+, and I haven’t been receiving voicemails since I got it so I decided to check today and all my voicemail says is “call voicemail”. When I call it I’m met with an AI saying my voicemail has not been set up yet, all the settings for my voicemail are turned on, and I’ve tried fixing it with help from the internet.
I purchased a cricket dream 5G and i only had it for 2 hours before the phone restarted itself. Since that first time it has did the same thing multiple times a day. I have visited the store where i purchased it and was told to contact customer service. Now the phone displays that the system is corrupt
When will the Moto G power 2022 receive android 12 the Moto website said Android 12 has been released for the g power 2022 and I've checked for updates and have auto update on but my phone is still on Android 11 and the Moto website said 12 rolled out to this model over a month ago
I have not had a voicemail in close to a year I call for help they reset my voicemail I then set it up again and nothing is working. They told me it was because I bought my phone over from Verizon and I looked online and it said my phone was a BYOD which is not the case. I bought my iPhone from cricket after the iPhone that I originally bought from Verizon stopped working. I’m frustrated that nobody seems to know why my voicemail just all of a sudden stopped working and when people call it tells them “welcome to Verizon wireless the party your trying to reach can not be completed” I’m just confused at this point because this phone has never been on Verizon!
my data comes and goes i contacted cricket via facebook messagner and they refreshed my line 3 times this month already ,i even asked about the towers in my area if they were down . i updated my carrier service app and reset network settings ,removed sim and turn phone off and on . what other suggestions do you all have ? p.s. i live in a rural area and the weather has been good and bad
I have had the phone for a year and never set up the voicemail… when I push and hold 1, it says, ”the person you are trying has a voicemail box that has not been set up”. From the ‘voicemail’ tab under Phone, there is only one box, ‘call voicemail’… same message. Any guidance would be great.
Hello!My husband and I have been cricket customers for a couple years & we've had 0 issues. We love the service! However, we both recently upgraded our phones. He got the Cricket Dream 5g & is super impressed with it. I got the Samsung Galaxy A13 4g & I've really tried to give it a chance, but I hate it. From the moment I set it up, it's been laggy & the slowest android phone I've ever had. It's passed the 7 days to be able to return it because I genuinely wanted to try to make it work, but now I feel stuck with a bad device. Also, I can successfully send texts only 50% of the time & I never receive replies. My calls go through okay, but I can't always call people. What can I do? At this point, I would like to exchange it for the phone my husband has since he's seeming to have better luck with the Dream 5g.
Phone is iPhone 13 promax but also could not setup on my old iPhone 7.on the phone app, I go to voicemail and it only shows call voicemail. when called it would say this person does not have voicemail setup and I press pound and my phone number but not setup.when call support, asked for English and then voicemail and only gave two option setup / reset voicemail.when setup it only says hold 1 and doesn’t work.when reset it says reset and when I go voicemail doesn’t prompt change voicemail
Has anyone had success getting 5G service on an unlocked Motorola One 5G Ace? I chatted with Cricket Wireless tech support who confirmed that I have 5G service in my area and my phone is compatibile. Then we went through APN setting changes with no success. The service tech told me to call Motorola because it appeared that my phone doesn't have a toggle setting. I then called Motorola and their tech support told me my phone will automatically switch to 5G when the signal strength is good. Any help the community has would be greatly appreciated .
I have been with Cricket for several years. I've been using a Samsung Galaxy S8 and never had a problem. All of a sudden last week my text messages stopped sending to people 50% of the time (I can receive text messages just fine.) When I send a text, half of the texts I send will have a blue spinning circle next to them and then an error message pops up that says "message failed" and my phone asks me to review the message and try again. Sometimes when I click "retry" it will send. Sometimes it won't. It happens no matter if I'm on wifi or not, and I for sure have full service. I've tried making sure my phone's SMSC number hasn't been changed or deleted. It hasn't. I refreshed it just in case. I've tried clearing the messaging cashe. Turning airplane mode on then off. Resetting my phone. Nothing has fixed the issue. What isn't making sense to me is the fact that some messages are sending and some aren't. I can send a message that says "test" to the same number three times and the first
I'm very confused, how can an unlocked Motorola Edge 5g UW (originally from Verizon) not be compatible with Cricket? It has both 4g and 5g capability, so why would this phone be impacted by the 3g system? I'm trying to gift this phone to someone who is in need, but if it won't work on Cricket, this won't work. This is a really nice phone, only a year old, why wouldn't Cricket be able to use this phone?
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