Phones & Devices

1643 Topics

D
Derival31Extra
asked in Apple Phones

found phone that was replaced!

Hello,My phone was lost around January and the cricket phone insurance replaced it with another one. Recently, While moving out of the house I found the old phone. I wanted to pass it to my little sister and add her to my cricket plan. Will cricket be able to unblock it?

1
C
1 month ago
S
scjfrazier8819_2Paparazzi
asked in Other Android Phones

Request Assistance with obtaining a Carrier/SIM Unlock Code For ZTE - Sonata 3 [model #Z82] ?

I am going to attempt to explain the situation the best that I can. My (current) Cricket Wireless Device is a Motorola - Moto G Pure but that is not the device that I want to request to be issued a Carrier/SIM Unlock Code for. The one inquiring about is a "ZTE - Sonata 3" and the network-service provider has been Disconnected for 6-8 months.Where would I begin for assistance with unlocking my old phone?

2
ChristopherS
1 month ago
C
Cancergirl00Extra
asked in Other Android Phones

Crazy music

At 8:00 a.m. and 9:00 p.m. everyday like clockwork mysterious music just pops up on my phone for no reason and I have no idea where it's coming from. It's irritating elevator / Opera movie music and I have no idea where it's coming from and it's getting on my nerves and I don't know what to do can someone please help me??

1
ChristopherS
1 month ago
G
gamyExtra
asked in Apple Phones

Phone call silence

I've had my iphone now for about a month and my phone calls have been fine. Today and yesterday when I receive calls and send calls I can hear the other person but they only hear silence from my side.

1
ChristopherS
1 month ago
L
LydianonStuntman
asked in Other Android Phones

Icon 4 update

I have the Icon 4 I bought from Cricket. It interrupts me several times a day telling me to get the software update. I would Love to do just that. But it will ONLY do so over wifi. I do NOT have wifi. It's not possible. Yet that interrupting screen won't stop. Use my data I don't care. I have the Unlimited data plan. 

1
ChristopherS
1 month ago
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LydianonStuntman
asked in Other Android Phones

update

I keep getting interrupted by that screen that says cricket wants to do an update. But that it wants to do it over wifi. I don't have access to wifi, so i need to use my data, no big deal. But it never gives me that option.I hate that interrupting screen. So what can i do? 

1
M
1 month ago
J
jniendorfExtra
asked in Samsung Phones

Voicemail password

I get messages through Visual Voicemail and it works well for the most part. One problem, and it may not be an issue with VV, but I have noticed on two different Samsung phones, an S10 and an A53, that I can delete a message from VV, but the notification that tells me I have voicemail still appears. I can call voicemail from the notification, but before I can access the message I have to log in with a password which I guess must be a series of numbers. I don't remember setting up voicemail outside of the VV client. How can I either reset my voicemail password or disable the notification. I do not want to disable notifications from VV. 

1
M
1 month ago
E
evanliuExtra
asked in Apple Phones

Unblock my iPhone SIM card

Unblock my iPhone SIM card

1
EstefanyG
1 month ago
K
Kris1980Extra
asked in Other Android Phones

cant turn do not disturb off

ok so i busted my screen and somehow my do not disturb is on but i cant unlock my phone to turn kit off because of the screen is there anyway to do that o to forward my calls and texts to my textnow number until i can get a new phone????? 

1
EstefanyG
1 month ago
P
patriciamel08Extra
asked in Other Android Phones

cricket ovation 2 phone randomly turned off and won't turn on

I was watching tv and my phone randomly turned off and won't turn on. What do i do?

1
EstefanyG
1 month ago
B
BigNewk10Extra
asked in Samsung Phones

Having network issues

I have been having all kinds of issues lately with the network on all of the phones on my account. I can't make phone calls, text, or use mobile data. Phone only will work with WiFi. I've called customer several times and still no resolution to the problem. It is happening on multiple lines on my account. Customer service has been NO HELP the several times I have called them about this issue. It has grown VERY FRUSTRATING that I am seriously thinking about switching to someone else. I use to never have any problems with Cricket. I need answers!!!!!

1
EstefanyG
2 months ago
I
IamHer007MBExtra
asked in Apple Phones

mailbox number for voicemail

I have never set up my voicemail and now that I’m back to work and a lot busier I need to activate it asap. I’m not getting any option to reset on the website, in the app and no luck with customer service because it’s Sunday. I called my local cricket wireless and without any reset option on the website I’ll have to take my phone in. Can anyone help me with this? I have the iPhone 11

1
M
2 months ago
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npurvis082698Extra
asked in Other Android Phones

How Do I get my phone fixed?

I haven’t had my cricket icon 4 long but every time I log into an app it kicks me out before I can look at it for example snapchat kicks me out before I’m able to see who messaged please help I don’t want to have to get a new phone but I might have too if my phone keeps kicking me out of apps or google meet video chat app.

2
L
1 month ago
W
William3861Extra
asked in Other Android Phones

I have reset my phone and deleted my esim

Hello earlier today I decided to reset my phone to factory setting however I selected esim instead of keeping esim and now I can not make any phone calls or anything and I seriously need to get my phone working again because of my doctors and medical personel that I communicate with. Please help thanks. 

1
N
2 months ago
R
rdamsellExtra
asked in Other Android Phones

voicemail activation

I cannot activate my voicemail on my cricket wireless android

1
XiomaraB
2 months ago
B
BulletExtra
asked in Apple Phones

Low volume

I have a I phone 7 and the volume has gotten so low that I can barely hear the other person. I want to upgrade to another IPhone. I am hard of hearing but it hasn’t been a problem until recently. Could someone recommend an IPhone that has very good volume control? Thank you in advance.

1
M
2 months ago
B
bbtallyExtra
asked in Apple Phones

Voicemail

Hello, I have an iPhone 14pro and I have had this issue with my previous 12 also.  My visual voicemail shows I have no messages then I call in from my own phone to check voicemails and there are voicemails for 2 weeks appearing.  This is very bad for my business.  I do not know how to fix this and is there a way to check the voicemails from another phone also? @Cricket 

1
ChristopherS
2 months ago
K
Kelli1431Extra
asked in Other Android Phones

Features

Why does my advanced messaging feature say DUALREG now? What does that mean?

1
M
2 months ago
H
HansExtra
asked in Other Android Phones

new phone

can you buy the phone only on the internet to upgade to a new phone or do you have to buy a plan white it

2
M
2 months ago
Y
yinyuanPaparazzi
asked in Other Android Phones

is cricket dream 5g phone really 5g phone? why I see 4G in the Settings

I have a Cricket Dream 5g phone for year and half and didn’t look at the setting until now. I find three weird things:Under the setting → About Phone→ SIM status,  the ‘Mobile Voice Network Type’ is 4G (my other 5G phone shows LTE); Under the setting → About Phone→ SIM status, the “Mobile Data Network Type” is NR NSA (my other 5G phone shows 5G) Under the setting → Network & internet → Mobile network, the “Mobile data” is gray, can’t turn on/off (my other 5G phone can toggle on/off.Does any one have the same issues? Do you know how to resolve them. I contacted the customer service, they are not able to resolve these issues and not be able to get hold anyone in the warranty department, being disconnected twice.  

6
T
1 month ago
S
SacsummersExtra
asked in Other Android Phones

sim cards

Okay I have this Obama phone I'm not sure if anybody around me country is familiar with the term Obama phone but it's a free government phone right okay here's the issue on my way I can't use the phone because I can't get it charged the battery is bad and blah blah blah but I managed to keep the SIM card active and I bought this cricket phone here last night at Walmart I'm wondering if I can just put my SIM card out of my government phone in this cricket and it'll work or do I have to go through the service provider insurance wireless and then do it I think I already know the answers question but just curious thank you bye

1
M
3 months ago
M
MrsJuju7Extra
asked in Apple Phones

SOS MODE

My phone is stuck in SOS mode and after restarting it the phone remains in SOS mode.  I have called several times to fix the issue with no help. What am I doing wrong? 

3
M
2 months ago
E
Edwin DelPaparazzi
posted in Apple Phones

SOS

I called support because my phone is stuck on SOS (twice). Everything is up to date. Turned the phone off completely and on again and still having a problem. One of them told me there is an outage in my area (NYC). Another told me there is no outage and if I want to change my number. What is going on?

3
M
9 days ago
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pfish923Paparazzi
asked in Other Android Phones

Pixel 6 Pro - 5G Compatability

Why does the Pixel 6 Pro not get 5G but you have this listed on your site?Google Pixel 6 Pro 5G - Cricket WirelessWhy would you allow one you sell to work but not BYOD?  It even says 5G.  I had 5G working at one point now, it is back to LTE only.  Why would Cricket intentionally limit this?  The phone work with ATT, so we know it is something you are limiting on purpose.  Please explain.

1
M
2 months ago
F
Firewalk70Extra
asked in Samsung Phones

Text messages

How do retrieve deleted text messages from a few weeks ago on a Samsung A14?

1
M
2 months ago

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