Phones & Devices
Hello,My phone was lost around January and the cricket phone insurance replaced it with another one. Recently, While moving out of the house I found the old phone. I wanted to pass it to my little sister and add her to my cricket plan. Will cricket be able to unblock it?
I am going to attempt to explain the situation the best that I can. My (current) Cricket Wireless Device is a Motorola - Moto G Pure but that is not the device that I want to request to be issued a Carrier/SIM Unlock Code for. The one inquiring about is a "ZTE - Sonata 3" and the network-service provider has been Disconnected for 6-8 months.Where would I begin for assistance with unlocking my old phone?
At 8:00 a.m. and 9:00 p.m. everyday like clockwork mysterious music just pops up on my phone for no reason and I have no idea where it's coming from. It's irritating elevator / Opera movie music and I have no idea where it's coming from and it's getting on my nerves and I don't know what to do can someone please help me??
I have the Icon 4 I bought from Cricket. It interrupts me several times a day telling me to get the software update. I would Love to do just that. But it will ONLY do so over wifi. I do NOT have wifi. It's not possible. Yet that interrupting screen won't stop. Use my data I don't care. I have the Unlimited data plan.
I get messages through Visual Voicemail and it works well for the most part. One problem, and it may not be an issue with VV, but I have noticed on two different Samsung phones, an S10 and an A53, that I can delete a message from VV, but the notification that tells me I have voicemail still appears. I can call voicemail from the notification, but before I can access the message I have to log in with a password which I guess must be a series of numbers. I don't remember setting up voicemail outside of the VV client. How can I either reset my voicemail password or disable the notification. I do not want to disable notifications from VV.
I have been having all kinds of issues lately with the network on all of the phones on my account. I can't make phone calls, text, or use mobile data. Phone only will work with WiFi. I've called customer several times and still no resolution to the problem. It is happening on multiple lines on my account. Customer service has been NO HELP the several times I have called them about this issue. It has grown VERY FRUSTRATING that I am seriously thinking about switching to someone else. I use to never have any problems with Cricket. I need answers!!!!!
I have never set up my voicemail and now that I’m back to work and a lot busier I need to activate it asap. I’m not getting any option to reset on the website, in the app and no luck with customer service because it’s Sunday. I called my local cricket wireless and without any reset option on the website I’ll have to take my phone in. Can anyone help me with this? I have the iPhone 11
I haven’t had my cricket icon 4 long but every time I log into an app it kicks me out before I can look at it for example snapchat kicks me out before I’m able to see who messaged please help I don’t want to have to get a new phone but I might have too if my phone keeps kicking me out of apps or google meet video chat app.
Hello earlier today I decided to reset my phone to factory setting however I selected esim instead of keeping esim and now I can not make any phone calls or anything and I seriously need to get my phone working again because of my doctors and medical personel that I communicate with. Please help thanks.
Hello, I have an iPhone 14pro and I have had this issue with my previous 12 also. My visual voicemail shows I have no messages then I call in from my own phone to check voicemails and there are voicemails for 2 weeks appearing. This is very bad for my business. I do not know how to fix this and is there a way to check the voicemails from another phone also? @Cricket
I have a Cricket Dream 5g phone for year and half and didn’t look at the setting until now. I find three weird things:Under the setting → About Phone→ SIM status, the ‘Mobile Voice Network Type’ is 4G (my other 5G phone shows LTE); Under the setting → About Phone→ SIM status, the “Mobile Data Network Type” is NR NSA (my other 5G phone shows 5G) Under the setting → Network & internet → Mobile network, the “Mobile data” is gray, can’t turn on/off (my other 5G phone can toggle on/off.Does any one have the same issues? Do you know how to resolve them. I contacted the customer service, they are not able to resolve these issues and not be able to get hold anyone in the warranty department, being disconnected twice.
Okay I have this Obama phone I'm not sure if anybody around me country is familiar with the term Obama phone but it's a free government phone right okay here's the issue on my way I can't use the phone because I can't get it charged the battery is bad and blah blah blah but I managed to keep the SIM card active and I bought this cricket phone here last night at Walmart I'm wondering if I can just put my SIM card out of my government phone in this cricket and it'll work or do I have to go through the service provider insurance wireless and then do it I think I already know the answers question but just curious thank you bye
I called support because my phone is stuck on SOS (twice). Everything is up to date. Turned the phone off completely and on again and still having a problem. One of them told me there is an outage in my area (NYC). Another told me there is no outage and if I want to change my number. What is going on?
Why does the Pixel 6 Pro not get 5G but you have this listed on your site?Google Pixel 6 Pro 5G - Cricket WirelessWhy would you allow one you sell to work but not BYOD? It even says 5G. I had 5G working at one point now, it is back to LTE only. Why would Cricket intentionally limit this? The phone work with ATT, so we know it is something you are limiting on purpose. Please explain.
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