Phones & Devices

1644 Topics

J
Joaquinh1994Paparazzi
asked in Samsung Phones

Why is my Cricket service not working?

Ever since I paid my bill on the 10th of February my service hasn't been working. I talked to a cricket rep a few days ago and she said she was going to reset my service and to turn my phone off for 5 minutes and then turn it back on. I tried this for a day and it did not work. I called yesterday again and the rep had me reset my mobile network and remove my Sim and put it back in. She said if this didnt work that I might need to replace my Sim since it might be the problem. She said that I would need to go to a Cricket store and have them do a Sim check on my phone and that she would even call me back today at 12pm to guide me and in the meantime she would keep monitoring my connection. This did not work and she never called back. I still went ahead and went to my nearest Cricket store. They told me they didn't know what a Sim check was but I went ahead anyways and bought a new Sim card and had it installed just incase. This also did not work. I then called today using my wifi calling

10
M
29 days ago
S
SetuaSutliPaparazzi
asked in Apple Phones

Best volume control iPhone recommendation?

I am currently experiencing difficulties with my iPhone 7's low volume, making it challenging to hear during calls. Considering my hearing impairment, I am seeking an upgrade to another iPhone model that boasts exceptional volume control. Could you please suggest an iPhone known for its superior volume capabilities? Thank you for your assistance in advance.

1
ChristopherS
29 days ago
A
AKA3ToesPaparazzi
asked in Samsung Phones

is there a default number for call forwarding settings?

Plain and simple, cause I accidentally chose my additional entry in my first question, as the best answer... lol.  I have this number on my call settings and I never put it there, nor do I know why a Georgia based company would have a Texas based number for voicemail… ... and what is the default number for voicemail, cause at one time I did have a suspicious number in that setting. This is a factory exchange phone from warranty, so please cricket agents, don't just answer, use your research powers and investigate, cause others have had this same number... and I have since lost the info on "George _______" who the voicemail number was registered to, in over five states.  

1
ChristopherS
29 days ago
R
rmitch35812003Extra
asked in Apple Phones

@CricketSupport

Need major help with one of the phones on our plan!!!

1
ChristopherS
29 days ago
T
tdpowell2Extra
asked in Other Android Phones

Trying to activate new phone

I bought a Cricket phone from Walmart to add my dad and stepmom onto my account. Took it to the Cricket store where they added my parents to the account, took my money, but then said phone wouldn’t activate. Told me to take it back to Walmart and get another phone and bring it back. So I did. Same thing...wouldn’t activate. Told me to call customer service, so I did. FOUR TIMES. Every representative either hung up on me or told me the problem would be fixed if I would just power the phone down and then boot it back up. NOTHING WORKED and I still have a phone my dad can’t use but still being charged. I am not rude on the phone with the representatives. They all say they need to put me on hold to fix the problem and then they just disconnect. I don’t know what to do to get the phone activated since no one is willing to help. So incredibly frustrating. 

6
C
29 days ago
R
rmitch35812003Extra
asked in Apple Phones

Switched from Verizon to Cricket

We both have iPhone 14s, mine is a Pro. We cannot call each other for some reason. When I call my daughter it goes to a message saying, “The caller has not set up her voicemail yet.” And when she calls me it says “Call Failed” On top of that my daughter cannot send text messages anymore. 

1
C
1 month ago
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TolanaAuderyPaparazzi
asked in Samsung Phones

S20+ compatibility issue with Cricket?

Will the potential omission of one of the 3G bands that Cricket utilizes pose a significant issue for the S20+ I intend to purchase and use on the network?

1
ChristopherS
1 month ago
L
lday54Paparazzi
asked in Apple Phones

Rings go directly to voice mail

Rings are going firectly to voicemail I have an iphone 9

2
L
1 month ago
J
JonahmommyloveExtra
posted in Apple Phones

how to unlock my iphone12 pro with my account phone is suspended

I bought my iPhone to cricket my iPhone 12 Pro was already paid off and now my cricket account is suspended and I need my iPhone 12 Pro to be unlocked so that I can get a new phone company 

1
M
1 month ago
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MiatoEleanorPaparazzi
asked in Apple Phones

iPhone 6s Plus LTE to 4G switch?

My iPhone 6s Plus has stood the test of time, but a persistent LTE to 4G switch has plagued it for an extended period, despite recurring software updates. A simple phone restart temporarily resolves the issue, but could it be a network provider issue?

3
M
1 month ago
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Cg3911Extra
asked in Apple Phones

SOS only model

My wife's IPhone 8+ is in SOS only mode.  We have tried all of the suggestions to no avail.  Took it to the Cricket.store.  They were unable to get it to work and suggested the phone was to old and needed to be replaced.  Other carriers report the phone is supported.  Any help would be appreciated.

1
C
1 month ago
D
dh514Extra
asked in Samsung Phones

Best UK sim

Traveling to the UK in a few weeks.  I know cricket does not provide roaming there.  My question is, what SIM card can I purchase which will guarantee me local service while I am out of wifi range? BTW I have a Galaxy A32 5G phone.

0
D
1 month ago
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sentiyPaparazzi
asked in Other Android Phones

JW Alive/Pokemon - AR games

I have an unlimited data plan and I have the LG stylo 6. Everything works fine when I'm connected to my home wifi, but the minute I try to open up a game like Jurassic World Alive or Pokemon go while I'm outside, they take ages to load and don't work properly. Does this happen to anyone else? Or does anyone know what I can do to fix it?

3
F
1 month ago
J
jesslipps23Paparazzi
asked in Samsung Phones

sending text messages failed

I have been with Cricket for several years. I've been using a Samsung Galaxy S8 and never had a problem. All of a sudden last week my text messages stopped sending to people 50% of the time (I can receive text messages just fine.) When I send a text, half of the texts I send will have a blue spinning circle next to them and then an error message pops up that says "message failed" and my phone asks me to review the message and try again. Sometimes when I click "retry" it will send. Sometimes it won't. It happens no matter if I'm on wifi or not, and I for sure have full service. I've tried making sure my phone's SMSC number hasn't been changed or deleted. It hasn't. I refreshed it just in case. I've tried clearing the messaging cashe. Turning airplane mode on then off. Resetting my phone. Nothing has fixed the issue. What isn't making sense to me is the fact that some messages are sending and some aren't. I can send a message that says "test" to the same number three times and the first

12
N
1 month ago
J
Jcocopoti929Extra
asked in Samsung Phones

Can’t setup voicemail

We have recently switched one of lines to a Samsung galaxy s21 plus and it won’t let us setup voicemail. When you call to setup it just says I’m sorry the person you are calling has a voicemail that has not been setup.

3
M
1 month ago
F
fankaiwenExtra
asked in Apple Phones

Unlock the mobile phone

Is there anyone who can help me unlock my mobile phone? It's paid.

1
ChristopherS
1 month ago
S
SyedhassanExtra
asked in Apple Phones

Anyone do me a favour regarding unlock my device which is locked to US Cricket network-

I'm from Pakistan and don't have any cricket account to log in there neither cricket number. Kindly if anyone can help me in this regard. 

1
ChristopherS
1 month ago
S
Scot544Paparazzi
asked in Other Android Phones

Motorola One 5G Ace compatibility

Has anyone had success getting 5G service on an unlocked Motorola One 5G Ace?    I chatted with Cricket Wireless tech support who confirmed that I have 5G service in my area and my phone is compatibile.   Then we went through APN setting changes with no success.   The service tech told me to call Motorola because it appeared that my phone doesn't have a toggle setting. I then called Motorola and their tech support told me my phone will automatically switch to 5G when the signal strength is good. Any help the community has would be greatly appreciated .

11
S
1 month ago
B
Betomb13Extra
asked in Apple Phones

unlock. my iphone

I need help unlocking my iPhone please (35*************) that’s the IMEI (DX3JY6TEN72K) serial number please 

1
M
1 month ago
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NaomiOzzyPaparazzi
asked in Other Android Phones

Voicemail not Receiving

Hello!So, I’ve had the same number and plan for roughly 7 years with Cricket, however, sometime last year I began no longer being able to receive voicemails in my inbox. I could still make calls and receive them, but my voicemail inbox always remains empty, even when troubleshooting it we’d try blatantly leaving messages and have received nothing. I’ve tried using Visual Voicemail, but the problem still remains. I am able to call my Voicemail and sign in with my password, however it says my inbox is empty, with varied lengths of messages left.I’ve tried troubleshooting with other forum and discussion posts but, nothing seems to be fixing it.

2
ChristopherS
1 month ago
M
MandeepDraftorExtra
posted in Samsung Phones

Samsung DeX and Gaming?

I'm buying a Tab S6 at the end of the month and I'm going to use DeX as a laptop replacement. Now I'm a console gamer, but I play only a hand full of PC games on my laptop. Nihon Falcom games, Trails in the Sky trilogy, Xanadu Next, Ys, etc. They aren't graphic powerhouses, you can run them on anything, they're mostly updated PSP titles. They are on Steam. My question is, can I play them using DeX or is it still not possible? 

6
E
1 month ago
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TahuluLimiaPaparazzi
asked in Apple Phones

Apple Timer Options: Limitations Explained?

Why does the timer selection lack flexibility, ranging from 30 seconds to 1,2,3,4,5 minutes, then abruptly leap to 'Never'?Primarily, why isn't there a more intuitive option allowing users to select their desired time duration using a standard dial function? Additionally, the current minute-based selection seems impractical, as the difference between 2 and 3 minutes or 30 seconds to 1 minute appears inconsequential.The abrupt transition from 5 minutes to 'Never' proves especially bothersome. If restricted to only 7 options, wouldn't a more balanced selection, such as 1, 5, 15, and 30 minutes, followed by 1 and 2 hours (suitable for a show or movie duration during sleep), culminating in 'Never', be a more logical choice?This baffling decision raises concerns, prompting the question of whether anyone at Apple has recognized this apparent flaw. Are there any valid justifications for the current structure, or does it warrant a reevaluation?

1
ChristopherS
1 month ago
M
MissCathyPaparazzi
asked in Apple Phones

I am no longer on Cricket. Is there a way to tell if my phone was originally bought from Cricket versus from some other reseller?

I am no longer using Cricket..   My phone is still locked to Cricket.  Is there a way to tell if my phone was originally bought from Cricket versus from some other reseller?  (I didn’t originally buy it myself.)

1
ChristopherS
1 month ago
M
MissCathyPaparazzi
asked in Apple Phones

Unlock iPhone purchased at auction.

I am considering buying a used iPhone at auction and the IMEI is clean but it is SIM locked to Cricket, .  I have no way if knowing the previous user’s name.  Is there any way I can unlock it after I buy it?  If I establish service with Cricket how long would I have to use it on Cricket before I could unlock it?

4
M
1 month ago
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TolanaAuderyPaparazzi
asked in Other Android Phones

A71 5G UW Case Compatibility?

Today, I made a purchase of the A71 5G UW from the Xfinity store, under the impression that it differed from the Verizon version, which apparently poses challenges in finding compatible cases. However, upon further investigation, numerous wallet cases on Amazon are labeled as 'not Verizon version' or 'not UW version,' prompting the question of whether both versions are essentially identical or equally challenging to find cases for.Could anyone recommend a suitable wallet case that accommodates the A71 5G UW? Additionally, I seek clarification on whether the UW version aligns with the specifications of the 'Verizon version.' Thank you for your assistance.

0
T
1 month ago

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