Phones & Devices
Has anyone had success getting 5G service on an unlocked Motorola One 5G Ace? I chatted with Cricket Wireless tech support who confirmed that I have 5G service in my area and my phone is compatibile. Then we went through APN setting changes with no success. The service tech told me to call Motorola because it appeared that my phone doesn't have a toggle setting. I then called Motorola and their tech support told me my phone will automatically switch to 5G when the signal strength is good. Any help the community has would be greatly appreciated .
I wonder if anyone else is finding that WhatsApp isn't functioning like it should on their Samsung S10+. My main issue is when I try to search for a GIF the screen goes funny and the keyboard doesn't pop up to type the search. Also, when sending an attachment, your give the option to send it quickly to your most recent/popular recipients but when you tap one of them it just loads all the other send options.
Here's the deal, last year I moved and switched to Cricket. The phone tech at the store set my phone up, a LG G5 formally T-mobile. After I left the store I realized I could not access the internet. I had a good signal and 4g insignia but if I went into my browser and tried a search it would time out or say no connection.Now here is what is weird, if I type in a specific website anything starting with WWW. it will go straight to the website no problem, but then it hangs if I try and navigate any website it will not. Again it will time out or say no connection. Now it is getting internet as I can use messenger, and email. Plus like I said if I type the website page directly it goes. Apps like whatapp still works but with a long delay, ill send a message and it will go but takes a few minutes.Now i can switch the hotspot on and open my laptop and connect to my phone and use its data and the laptop internet through the phone also works perfectly so again the phone is receiving internet ju
Is anyone having a problem where screenshots sent over Cricket MMS are arriving blank/corrupted? My wife and I are having no problem sending/viewing these over RCS messaging, but if we switch to MMS mode, or are sending to someone not on RCS, the image doesn't go through intact - it depends on the receiving phone what it ends up looking like, but usually either a blank image of the appropriate size, or an error placeholder. We did a little diagnosis, and it seems the image is arriving, but arriving corrupted. We're not having problems sending other images, like photos, at all.(Apologies for not being more specific, but I already posted this once with more detail, and the forum marked it as spam. If this gets through, I can show some images of what the corruption looks like.)
I have an unlimited data plan and I have the LG stylo 6. Everything works fine when I'm connected to my home wifi, but the minute I try to open up a game like Jurassic World Alive or Pokemon go while I'm outside, they take ages to load and don't work properly. Does this happen to anyone else? Or does anyone know what I can do to fix it?
I was locked out of my phone while trying to set it up. Not sure what I hit but now I need a PUK unlock code (what the PUK is that) and pin #. It says the unlock code is 8 digits and the pin # is 4 digits. The message running across the screen also says I have to contact customer service but you’re closed… I have the plastic card the SIM came in but none of the numbers add up to the 12 needed. Can anyone help me decipher the strings of numbers on the plastic SIM punch out card or must I wait until the CRICKETS wake up!!!Thank you in advance for your help..
Is removing the SIM card from my current phone and inserting it to the iPhone I'm switching to good or bad? If it’s bad, I have to upgrade my sim. The sim card my phone uses is nano sim card so I could fit on the sim card tray of the iPhone. Is It Good or Bad? Reply To Let Me Know
Phone is iPhone 13 promax but also could not setup on my old iPhone 7.on the phone app, I go to voicemail and it only shows call voicemail. when called it would say this person does not have voicemail setup and I press pound and my phone number but not setup.when call support, asked for English and then voicemail and only gave two option setup / reset voicemail.when setup it only says hold 1 and doesn’t work.when reset it says reset and when I go voicemail doesn’t prompt change voicemail
Okay so my phone's been fine up until this last software update, and the time change. Now in order to get my phone to display the correct time I have to restart my phone multiple times a day because it'll randomly go back an hour and I never know when it happens. And in my clock app it'll automatically add a home option under the time that says +1 hour. It's really messing up my alarms and things I have in my calendar. How can I fix it please?
I have a Galaxy S10e, and per Cricket’s page, it is compatible after the 3G sunset. But two days ago it stopped making/receiving calls. Everything else works; text, data, GPS, WiFi, etc, but it won’t make calls, and when someone calls me it goes straight to voicemail, which I can’t get either because I can’t make a call. I never reecived notice from Cricket that I would have an issue with the 3G sunset, which is supported by the fact that my phone is compatible per Cricket’s “3G Sunset” page. I talked w/ Tech Support and after a half-hour, they were able change my LTE to H+ And I was able to make calls, but that only lasted an hour. As soon as I drove away from my house my phone reverted to LTE and I couldn’t make any calls. I stopped at the Burien Cricket store and the lady there told me that my phone isn’t compatible and that Cricket is offering free comparable phones for people affected by the 3G sunset, though then she told me I’m not eligible for some reason. She seemed to
I’m not a customer yet. Can I get a sim card from cricketWireless and purchase onlythe simply data plan? I just want to use data co’z I don’t want to give up on my calland text plan from my current carrier. Also, can I use the sim card (with simply data plan) on my unlocked smartphone?
I have a cricket icon smartphone 16gb and I tried to update my phone software but it only let me updated on using WiFi when I have 4g lte unlimited plan for 100.00 a month with 3 other people and I been trying to figure out how to update my phone software by using my data instead of using wifi that I can't get here how do I update my phone software with no wifi
I have a Cricket Dream 5G that I had to purchase last November. I needed more memory so I installed a new Gigastone Micro SD Card 32GB. It is a UHS-U1 A1 Class 10, up to 90MB/s card - whatever that means. The SD Card was never used in any other device. I formatted the card in the phone and set it for only storage in the phone. I did not use the option to use the SD Card in both the phone and a computer.Within days, I started to get errors. The phone would randomly reboot. When the phone completed the reboot process, there would always be a message that the SD Card was missing or that the SD Card was corrupted.I reseated that card multiple times. I reformatted that card multiple times. The phone continued to randomly reboot.I took out that SD Card and put in a second SD Card. The second card was the same specifications as the first. It was also new and had never been used in any other device. Once again, I formatted the SD Card in the phone and set it for only storage in the phone.Once
I have a Moto G6 that I had to upgrade in January because Cricket said it would not be compatible after February. No big deal because they gave me a free Moto Stylus. Today another phone I have that I use for work bit the dust. Needing another phone, I took the sim card out and put it in the Moto G6. Everything seems to work fine. The phone is lte and when making a voice call there is an hd beside the timer so I assume hd voice is working. Is there any reason I shouldn't keep using this phone?
To whom it may concern I am going to address a serious issue with the lies in which your company is doing. And Furthermore I do accept you too address this issue, as I am a cricket customer and have been for several years now and Furthermore I am more than upset by the blantly scamming people in general saying that the phone is a 28.8 megapixel camera! Sorry to say that when you add each individual camera and you divide its software into four cameras at 7.2 megapixels you don't have a camera that produces 28.8 megapixels you actually have a camera that is just as bad as if you were to have purchased a regular phone with one camera such as a 3G smartphone seriously lying to your consumers about their software in there useless phone that is complete junk is seriously wrong infact it's illegal to do anything like that! I hope you should know that I am a federal judge in the state of California and I would love to speak to someone about this situation I'm going through I have a Moto g powe
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