Phones & Devices

1585 Topics

D
DebiJoExtra
asked in Other Android Phones

Cant hear callers

I have an LG Fortune 2. Yesterday I answered a call and could not hear them. Called them back, they picked up but I still couldn't hear them. Tried calling them back and hit the "speakerphone" and could hear them fine. Any ideas on a fix?

2
D
3 years ago
J
Johnmc318Paparazzi
asked in Other Android Phones

Dream 5G data AGAIN NOT RESOLVED

I posted the other day about my girlfriends dream 5G which she has had for close to 2 months that has worked amazingly well, until the other day. Cricket came on here and marked the issue as resolved which it has not been resolved. We have PAID OUT MY POCKET for a new sim card when we were told that was the solution that we needed to do, Why I had to pay 10 bucks and some change for that, is beyond me. The problem we are having is the data connection will drop out every 5 mins or so and will not come back on unless you either turn the phone on and off, reset network settings, or airplane mode on and off and every time it comes back, the best we have got is 15 mins out of it. I have called the overseas tech support they use and have to go through the same damn troubleshooting steps every damn time only for them to think they got it fixed when it is still acting up soon as the call is over, I was told to submit a warranty claim on it which I followed the link in my last post and when I e

5
B
6 months ago
K
km4304Extra
posted in Samsung Phones

Samsung Galaxy Note20 Ultra

I want to know if the new unlocked Samsung Galaxy Note20 Ultra would work on Cricket?

1
Bulldog
3 years ago
M
MiggymoePaparazzi
asked in Samsung Phones

Samsung Galaxy S22 Hotspot

Is there a way to fix the issue with the S22 hotspot. It is not working. I know it's not on the listed devices for hot spot. Is cricket going to add? I've called customer service and they told me the phone should work woth hotspot based on the iemi.

14
L
6 months ago
D
Drillbit19Paparazzi
asked in Samsung Phones

Samsung Galaxy S20 Ultra

Considering pulling the trigger on the new Samsung Galaxy S20 Ultra (Unlocked) but it only offer 5G and CDMA wireless technology. Would I be able to activate this phone with Cricket? TIA.

5
V
2 years ago
B
burtonpolickaPaparazzi
asked in Samsung Phones

sim card locked need Puk codes please help

My phone was hacked and cloned and I got locked out of my Sim card in need of puk codes thank yall 

4
M
10 months ago
B
bcasas.realtorExtra
asked in Apple Phones

need to unlock my phone

I need my phone unlocked please… my friend gave it to me for Christmas but when I try to change the SIM card it don’t work  

2
A
7 months ago
A
alif16Paparazzi
asked in Samsung Phones

My Galaxy S10e is compatible, but can’t make/receive calls

I have a Galaxy S10e, and per Cricket’s page, it is compatible after the 3G sunset.  But two days ago it stopped making/receiving calls.  Everything else works; text, data, GPS, WiFi, etc, but it won’t make calls, and when someone calls me it goes straight to voicemail, which I can’t get either because I can’t make a call.  I never reecived notice from Cricket that I would have an issue with the 3G sunset, which is supported by the fact that my phone is compatible per Cricket’s “3G Sunset” page.  I talked w/ Tech Support and after a half-hour, they were able change my LTE to H+ And I was able to make calls, but that only lasted an hour.  As soon as I drove away from my house my phone reverted to LTE and I couldn’t make any calls.  I stopped at the Burien Cricket store and the lady there told me that my phone isn’t compatible and that Cricket is offering free comparable phones for people affected by the 3G sunset, though then she told me I’m not eligible for some reason.  She seemed to

5
D
1 year ago
R
Radik AbkairovRising Star
asked in Apple Phones

Unlock phone

Please unlock my phone. I bought a phone brought from the USA. And it doesn't work in my region (Uzbekistan). I bought a new phone in a sealed box. Now I can't use it on my local network. 355054414014017 and 355054413358720. iphone se 2020 Serial number FFMGXVD8PLJM

14
R
2 months ago
B
bolo4fundExtra
asked in Samsung Phones

Galaxy S8 Compatibility

I have a Samsung unlocked Galaxy S8 fully updated, according to Cricket website, the phone should be compatible with it’s latest 4G network HDVoice calling, etc.  However, checking the IMEI, it says the phone is NOT compatible.  Anyone has the same problem?  HELP@!!!!!!  

4
S
7 months ago
Y
Ydelvillar15319Paparazzi
asked in Samsung Phones

Samsung s22 ultra not compatible

I have an unlocked from I purchased from Verizon and it's unlocked but won't work with Cricket model SM-S908U PLEASE HELP

7
T
10 months ago
K
KimallowExtra
asked in Samsung Phones

No service

Over the past few days, my phone has been saying "No network service" and "Emergency calls only" at my work. I've had service in the exact same location for the past year. What can be the cause? I have an S10e if that makes any difference.

5
F
3 years ago
B
Bpate1802Extra
posted in Samsung Phones

How do I get a code to unlock a network locked Sim card

4
G
9 months ago
S
saimaster1Extra
asked in Other Android Phones

"Received HTTP 400 with reason: " error when trying to unlock through MyCricket app

I have had this Moto G Stylus 5G 2021 for over a year now, fully paid off at time of purchase, and decided to unlock the device (even though I am not planning to switch carriers at this time). I tried to do it online on the website, and it prompted me that I had to do it through the MyCricket application. I tried, and got "Received HTTP 400 with reason: " error. Tried doing it through Wi-Fi, same thing. Tried clearing cache and data on the MyCricket app, and still no dice. The app is also up to date. Can anyone assist me in what to do further? Thank you in advance.  Edit: solved through rebooting device. Device is unlocked now. 

1
jdor_Cricket
1 year ago
T
tdpowell2Extra
asked in Other Android Phones

Trying to activate new phone

I bought a Cricket phone from Walmart to add my dad and stepmom onto my account. Took it to the Cricket store where they added my parents to the account, took my money, but then said phone wouldn’t activate. Told me to take it back to Walmart and get another phone and bring it back. So I did. Same thing...wouldn’t activate. Told me to call customer service, so I did. FOUR TIMES. Every representative either hung up on me or told me the problem would be fixed if I would just power the phone down and then boot it back up. NOTHING WORKED and I still have a phone my dad can’t use but still being charged. I am not rude on the phone with the representatives. They all say they need to put me on hold to fix the problem and then they just disconnect. I don’t know what to do to get the phone activated since no one is willing to help. So incredibly frustrating. 

5
R
7 months ago
R
RSmith55Paparazzi
asked in Other Android Phones

New LG Harmony 4 - Not receiving text notifications

Hello,I just bought a new LG Harmony 4 phone and I am not receiving text notifications. That is, I don't receive an audible tone or vibration or screen message when a text message arrives. I do get the text messages, but no notification of them. I have tried to adjust the notification settings for the Messaging app, but I am only able to receive notifications if the screen is on. That is, when the phone is on standby with the screen off, I do not get the text message notifications.I realize that this is a new model, and that the behavior may be a software bug. Can you help me to fix or work around this problem?Thank you.

5
J
1 year ago
B
bluejay713
asked in Apple Phones

I phone 14 from apple store.

Hi I want to get the new iPhone 14 I got my iPhone 12 at the cricket store Aug. 2021 how can I activate my new iPhone with out having to pay the fee to activate.

1
A
1 year ago
L
lacocinaqueen90Extra
asked in Other Android Phones

Texting

Phone was fine last night. This morning when I try to send texts, I keep getting "cant send message with cricket, error 8" HELP!

1
Grod_Cricket
3 years ago
U
upcharged againExtra
asked in Samsung Phones

Samsung galaxy note 8 compatibility - why?

So, I spoke to Samsung today and they assured me that my note 8 would be able to function on the network as long as it has the latest software upgrade.  This was also explained to me by a cricket employee at the local store.Can someone from Cricket answer the question... why is this phone not listed as a compatible device?  It is perfectly capable of operating on the network as a 4g device.   Is there something that can be done to correct the oversight? 

5
B
7 months ago
R
RuttedTrainExtra
posted in Apple Phones

Not Receiving Certain Texts for Days

I own an Apple 11 on Cricket. I am not receiving some texts and they only appear on my phone when I restart it. I had some contacts send me over 8 texts over a few days, I received none of them, restarted my phone, and they all immediately arrived.I receive some texts just fine, but some will not arrive at all. How do I fix this? Texting is my most used function on Cricket and it is not working.Thank You.

3
M
2 years ago
N
nc_mark_hereExtra
asked in Other Android Phones

WiFi Calling - "Please try again later"

Brand new Moto G Stylus phone from Cricket.In areas where cellular service isn’t great… but there is marginal signal.Turn on WiFi calling, and it always says "Please try again later".Tried turning phone to “airplane mode”, then turn on WiFi… get the same message.Rebooting phone… doesn’t help.Call to support… I might as well have gone through the Burger King drive through and asked for help.Yes, WiFi is solid… no problem accessing websites.  Have tried via different WiFi networks… same results.  Do have another softphone app on the Moto… it works fine.Any thoughts? 

1
jdor_Cricket
2 years ago
B
babalooey53Extra
posted in Other Android Phones

Factory reset

Will doing a factory reset wipe my account data needed to connet to cricket network.

1
Marlena_Cricket
5 years ago
L
LittleLadyExtra
posted in Samsung Phones

Trouble activating phone-invalid sim card message

I purchased a Cricket compatible and supposedly unlocked Samsung Galaxy s7 from a well-reviewed user on Ebay. I purchased a Cricket universal sim card from Best Buy and went through the activation process here. I wanted to keep my previous phone number, and the new phone shows up under my number on the My Account page. I got a notification saying changes had been made to my account on my old phone as well.The problem is that I keep getting an invalid sim card notification on the new device. I've tried a factory reset and I can't insert my old phone's sim card into the new one as they are different sizes (micro in old, nano in new) to see if the phone is indeed unlocked. How can I get this thing activated and working?

3
BillyM_Cricket
4 years ago
T
tashahovisPaparazzi
asked in Other Android Phones

Unable to send Group messages or MMS messages with pictures/gifs

We are new to Cricket service since August, have noticed recently I am unable to send any text messages from within the default message app on my Samsung S7 to a group of people, any that contains pictures or any gifs.  I've tried doing all the things I found on the internet including restarting my phone, resetting the APN settings and restarting my phone, and I checked the message center number which is 312-314-9810.  It spins and spins for about 5 minutes, then errors out and says Message not sent.  Can someone please help with this?  Very frustrating.  I had AT&T prior and did not have this problem at all.  I have unlimited data on this phone and this seems to have become a problem in the last month that I've noriced.

2
T
3 years ago
M
mikesmith2107Paparazzi
asked in Other Android Phones

IMEI Whitelist and voLTE

Why is it that all the phones on the IMEI whitelist are only sold by ATT/Cricket?  https://www.cricketwireless.com/support/great-big-network/byod-compatibility.htmlCricket/ATT are forcing people to buy their phones to use volte.For example, I am using bv9600 pro unlocked & rooted. i can switch 4g bands to match their system and make custom apn to match making my phone fully compatible. However because my IMEI isn’t on the whitelist im blocked from the voLTE. Here is some of the phones info:as you can see my phone is trying to use voLTE service but because of the IMEI whitelist it gets blocked from registering IMS on the service.The real issue isn’t the phones, its Cricket/ATT forcing people to buy their phones. When in some cases isn’t the issue. My phone works with all other carrier voLTE just not Cricket/ATT because of this IMEI whitelist and is fully capable of connecting to the service otherwise.And to prove I can change whatever is nessisary on my phone including 4g bands: her

3
J
1 year ago

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