Phones & Devices
mycricket is temporarily unavailable There was a problem trying to connect to the server. Please try again.This happened on my old phone Pixel 3a running Andriod 12 and now on my new phone Pixel 7a. I have cleared the cache and data, uninstalled and reinstalled. Wifi off and I do not get the message. I think it is a setting with my network wifi. Any suggestions?
My mother recently acquired a new phone, yet she is grappling with certain perplexing issues. Upon receiving a call, the phone produces two simultaneous ringtones, with one persisting endlessly even after the call is answered, while the other ceases upon answering. Furthermore, when receiving calls through messenger, the phone audibly rings, but fails to display any corresponding notifications on the screen. I am sincerely at a loss and would immensely value any guidance you can offer. Despite exhaustively navigating through the settings, I have been unable to pinpoint a solution. Thank you for your assistance in advance.
I am considering buying a used iPhone at auction and the IMEI is clean but it is SIM locked to Cricket, . I have no way if knowing the previous user’s name. Is there any way I can unlock it after I buy it? If I establish service with Cricket how long would I have to use it on Cricket before I could unlock it?
So a few days or so ago, I decided to delete some unused apps I had on my phone. I don't know what exactly I deleted but now the date and weather display widget on my home screen is different than when i originally acquired the phone. I've included two screenshots showing the new unwanted one (from October 11) and the old one I want back (that shows September 5 as the date).I also have another unwanted change I want reversed, involving notifications. Before all this happened, usually whenever I got notifications while my phone is in "sleep mode" (black screen, as though it were turned off, not being used) the screen would remain black but the screen would fade brighter and silently show the notification. However since this mishap, when I get notifications with the phone "sleeping", the screen would bright up showing the full display background with the notification. I do not want this. Is it possible for me to go back to getting the notifications with the black background again? Thanks
Hello,My phone was lost around January and the cricket phone insurance replaced it with another one. Recently, While moving out of the house I found the old phone. I wanted to pass it to my little sister and add her to my cricket plan. Will cricket be able to unblock it?
I am going to attempt to explain the situation the best that I can. My (current) Cricket Wireless Device is a Motorola - Moto G Pure but that is not the device that I want to request to be issued a Carrier/SIM Unlock Code for. The one inquiring about is a "ZTE - Sonata 3" and the network-service provider has been Disconnected for 6-8 months.Where would I begin for assistance with unlocking my old phone?
At 8:00 a.m. and 9:00 p.m. everyday like clockwork mysterious music just pops up on my phone for no reason and I have no idea where it's coming from. It's irritating elevator / Opera movie music and I have no idea where it's coming from and it's getting on my nerves and I don't know what to do can someone please help me??
I have the Icon 4 I bought from Cricket. It interrupts me several times a day telling me to get the software update. I would Love to do just that. But it will ONLY do so over wifi. I do NOT have wifi. It's not possible. Yet that interrupting screen won't stop. Use my data I don't care. I have the Unlimited data plan.
I get messages through Visual Voicemail and it works well for the most part. One problem, and it may not be an issue with VV, but I have noticed on two different Samsung phones, an S10 and an A53, that I can delete a message from VV, but the notification that tells me I have voicemail still appears. I can call voicemail from the notification, but before I can access the message I have to log in with a password which I guess must be a series of numbers. I don't remember setting up voicemail outside of the VV client. How can I either reset my voicemail password or disable the notification. I do not want to disable notifications from VV.
I have been having all kinds of issues lately with the network on all of the phones on my account. I can't make phone calls, text, or use mobile data. Phone only will work with WiFi. I've called customer several times and still no resolution to the problem. It is happening on multiple lines on my account. Customer service has been NO HELP the several times I have called them about this issue. It has grown VERY FRUSTRATING that I am seriously thinking about switching to someone else. I use to never have any problems with Cricket. I need answers!!!!!
I have never set up my voicemail and now that I’m back to work and a lot busier I need to activate it asap. I’m not getting any option to reset on the website, in the app and no luck with customer service because it’s Sunday. I called my local cricket wireless and without any reset option on the website I’ll have to take my phone in. Can anyone help me with this? I have the iPhone 11
I haven’t had my cricket icon 4 long but every time I log into an app it kicks me out before I can look at it for example snapchat kicks me out before I’m able to see who messaged please help I don’t want to have to get a new phone but I might have too if my phone keeps kicking me out of apps or google meet video chat app.
Hello earlier today I decided to reset my phone to factory setting however I selected esim instead of keeping esim and now I can not make any phone calls or anything and I seriously need to get my phone working again because of my doctors and medical personel that I communicate with. Please help thanks.
Hello, I have an iPhone 14pro and I have had this issue with my previous 12 also. My visual voicemail shows I have no messages then I call in from my own phone to check voicemails and there are voicemails for 2 weeks appearing. This is very bad for my business. I do not know how to fix this and is there a way to check the voicemails from another phone also? @Cricket
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