Phones & Devices
I have a Moto G Power, and I cannot figure out how to make it install my Software and app updates using my Data. I don't have easy access to wifi and nothing has been updated in a few months. I'm getting worried, I know there's no faster way to ruin a phone than let the apps get to far behind. It just will not give me the data option. Someone told me I have to factory reset my phone to switch it to data. I'll do it if I have too, but it's such a pain, I want to make sure there's no other way first.
After 8 years with cricket I’m likely leaving. Why? No incentives for loyal customers.I wanted to upgrade my OLD phone after nearly 3 years...last time I got max price discount and a waived upgrade fee. This time, cricket wants top price and the fee. Totally asinine.I can let my plan lapse and start a new line with cricket and get the phone for half of what they want to charge for upgrade.I can also go to MINT wireless, get their $30 unlimited plan AND pay $14 a month for the same phone and save $11 a month for the same features and probably better service. I spent over 2 hours on the phone and web chat trying to get and appropriate offer to stay with this service and got told to try going to a store as the folks at CORPORATE CUSTOMER CARE can’t make right for a longtime customer. Utterly ridiculous. I’ll pay more a month to stick with the familiar but if cricket doesn’t want to sell me a new phone with a reasonable price, I’m outta here.
Since the last update my autocorrect feature has been acting up, finishing words automatically with the first part of the word still attached. As you can see in my title it causes a lot of issues when typing even simple sentences, requiring a lot of going back and retyping what was messed up.
I just got a new cricket software update yesterday and ever since any video I've tried to watch has buffered to a point where it's impossible to watch at all. The video will stop like 30 times in one second. And it's not just YouTube because I've tried to watch other videos on other platforms and they've done the same thing. I've never had something happen like this on my phone before this update so I think that it messed something up. I've tried restarting my phone and clearing up space by deleting files and apps but it still doesn't work and I can't think of anything else that'll make it work.
I only have one phone I only use one phone but on the app locate my phone it shows 3 and the one I use is not listed as this phone it's listed as unknown sometimes use. That is crazy. How do I fix this and I'm also being hacked I'm sure it all fits together somehow please help me to get rid of these other phones I no longer have and correct mine as this phone I use all the time the new phone I now have is the motorola Power G my husbands and my old phones were motorola supras me no longer use nor have.
I used to have different texting tones which was songs for all my contacts so when I heard the tone I knew who was texting me but now that I did the latest update I cannot figure out how to do that? Is there a way to do it or did I lose that feature in the update? I have a Samsung galaxy a11
I have an Lg Stylo 3 and have had this problem twice now! "The Number or Code you have Dialed is incorrect, please check the number and dail again." The first time, I went to a Cricket store and they had me call a representative. I was at the store until the time they closed!!! I left upset. The problem fixed itself a few days later but now has occured again and I haven't been able to contact this number is over 2 weeks!!!!This is an emergency contact of mine and a contact I fall frequently!! As we both live together!! The number I'm trying to contact is through Boost Mobile. No, it is not a problem through Boost like you've said it was. It is a problem on Crickets end that needs to be resolved quickly! I went to boost mobile 3 days ago, and the lady that helped me is through Cricket as well. She called the same number I've been trying to reach and had the same error message. I've also had my mother call and she had the same error message. I am able to send texts to this number, but ca
I took my sim card from my one plus 7 pro which worked perfectly fine for over a year on cricket and put it in another one plus 7 pro (exact same phone). Now cricket says this phone is not compatible with the network and is trying to sell me a different phone. Been a customer for over 5 years and this is the thanks you get. Stay away from cricket. I'll be outside the store all weekend telling people about how horrible this company and to run away.
I'm planning on purchasing an iPhone12 Pro. I'm assuming that it will work on Cricket and all I have to do is to purchase an unlocked phone? The only concern I have is that the Pro series has a different sized SIM card so if Cricket doesn't have that available, I won't be able to use the new phone. Does anyone have any info on that? TIA!
Hi,when I'm in a hotel or a restaurant, I can't get connect to the wifi because I can't get the page with the login! The wifi seems to connect but as the login page is not displayed it won't work. It's very annoying now. My phone is a galaxy j2 pure. I can't uncheck the box to turn-off the wifi manager.Thanks for your help
I got a motorola g30, and I used the sim from my old moto g8. It was working fine for few minutes until I got a message saying is incompatible.I put the sim back to my moto g8 and it still doesn’t work. I checked my account and it says account suspended.How does the motorola g30 does not work if it’s a 5G phone and has the same antennas as the g8?And also, why does my service need to be suspended for this.
I pay for the over $60 a month plan for everything and unlimited data yet I can NEVER come t to internet unless I’m at home connected to my local internet provider. This is very upsetting and I would like to speak with someone who can remedy this issues immediately! Can you tell me exactly what I’m paying for each month at this high rate while I can’t even connect to internet on my phone that I have serviced with you Crickett???????? Not a happy customer
I'm furious. I changed to cricket because their service was better than straight talk. But boy was I lied to. Completely. I got a POS phone that same day I got it froze for ten minutes at a time and the signal only allowed me 5 minutes before it just disappeared. I call to replace this POS phone with a new one as I have to have it for my business. EVERY SINGLE DAY. I'm informed 4 days after getting it, my options are return the phone and get my money back but I will lose my phone number that I brought with me. Or send this one in and wait 2-3 days for a replacement and have no phone AGAIN I NEED MY PHONE EVERY SINGLE DAY. Thank God I am the only one I switched because this is NOT good service. I will switch to someone else and this POS will show up on your counter at a store. And the friends I told I will be calling now to tell then NOOOOOO. It's a scam. Take care because I'm done
Hi. I've recently noticed that my RCS stopped working with Google Messages. It now says trying to verify number and just get stuck on that. I've tried resetting the app and clearing data of carrier services and uninstalling and reinstalling the apps to no avail. I've tried swapping sims but no help as well. Does anyone know how to fix this?
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