Phones & Devices
Hi,I have a Moto e Supra (give or take a letter or two).In my messaging app (Android not Facebook) conversations the image next to my posts is not showing correctly. It's actually showing my son's phone image. Not sure how it happened.Where is the setting for messaging image and how do I change it?TIA
I’m not a customer yet. Can I get a sim card from cricketWireless and purchase onlythe simply data plan? I just want to use data co’z I don’t want to give up on my calland text plan from my current carrier. Also, can I use the sim card (with simply data plan) on my unlocked smartphone?
I have a ZTE Grand X4 and after a forced update my phone has lost the ability to access the gallery in any way, the play store crashes at start up, the camera crashes when I take pictures, and Finally the battery Is draining at About 1% a minute. Anything I can do to fix this?
I've tried everything I have a note 8 unlocked I've been with cricket for 3 years and I can't send a text message to save my life it just happened out of nowhere yesterday I've called them five times now been on hold for more than 2 hours the coronavirus is not the reason why I can't send a text message I own my own business this is affecting it let alone everything else going on if they don't fix by tomorrow I'm dropping them I want a full refund for this month and I will never use them again I cannot send a text message I can receive them I can phone call outgoing incoming cannot send a text message one more time cricket cannot send a text message f****** idiot
We recently received a new Google Pixel 6. We bought the unlocked version that is supposed to work on all carriers. Switched the sim over and the phone wouldn’t work, furthermore the number showed up as suspended on myCricket.We switched it back into the original phone and after a while the suspension was lifted. The Cricket website lists the Pixel 6 as supported, however when we plug the imei number it says the device is not supported.Anyone have an idea what is happening? Any suggestions?Thanks!
Hi! I am hoping to confirm if my Samsung Galaxy S6 Edge will continue to work on Cricket’s network after the 3G shutdown. I did receive the text message from Cricket regarding the shutdown. However, I’ve been checking the Cricket site (specifically the “Device Compatibility” lookup) and I received the “Yay, your Samsung SM-G925A is compatible!” message when plugging in my phone’s IMEI ID. This leads me to believe that my phone will work after the shutdown. I should note that I checked other carriers and it appears that my phone will work on their platforms after the shutdown. For example, AT&T is indicating that my phone will continue to be supported on their network after the decom. This furthers my belief that my phone should continue to work as Cricket uses AT&T’s network for service. Thanks for any confirmation regarding if my phone (Samsung Galaxy S6 Edge) will continue to work on Cricket’s network after the 3G shutdown. My phone works perfectly and I really have no desire
After 8 years with cricket I’m likely leaving. Why? No incentives for loyal customers.I wanted to upgrade my OLD phone after nearly 3 years...last time I got max price discount and a waived upgrade fee. This time, cricket wants top price and the fee. Totally asinine.I can let my plan lapse and start a new line with cricket and get the phone for half of what they want to charge for upgrade.I can also go to MINT wireless, get their $30 unlimited plan AND pay $14 a month for the same phone and save $11 a month for the same features and probably better service. I spent over 2 hours on the phone and web chat trying to get and appropriate offer to stay with this service and got told to try going to a store as the folks at CORPORATE CUSTOMER CARE can’t make right for a longtime customer. Utterly ridiculous. I’ll pay more a month to stick with the familiar but if cricket doesn’t want to sell me a new phone with a reasonable price, I’m outta here.
I hate to admit how upset I am about iphone 8 not having an simple way to use a song as a ringtone or an alarm. I know it is just a ring tone, but I don't like something that's put on me. I don't really want to use canned ring tones, or buy ringtones from Apple. I want to use the same tunes / songs I used for years. Can anybody help? So irritated and can't help but wonder what kind of cheap money grubbing attempt is up to Apple to disable or delete this functionality.I want to use this song as a ringtone: https://kostenloseklingeltone.mobi/samsung-standard-11573/
I have a Galaxy S10e, and per Cricket’s page, it is compatible after the 3G sunset. But two days ago it stopped making/receiving calls. Everything else works; text, data, GPS, WiFi, etc, but it won’t make calls, and when someone calls me it goes straight to voicemail, which I can’t get either because I can’t make a call. I never reecived notice from Cricket that I would have an issue with the 3G sunset, which is supported by the fact that my phone is compatible per Cricket’s “3G Sunset” page. I talked w/ Tech Support and after a half-hour, they were able change my LTE to H+ And I was able to make calls, but that only lasted an hour. As soon as I drove away from my house my phone reverted to LTE and I couldn’t make any calls. I stopped at the Burien Cricket store and the lady there told me that my phone isn’t compatible and that Cricket is offering free comparable phones for people affected by the 3G sunset, though then she told me I’m not eligible for some reason. She seemed to
My BYOD OnePlus 5T has NEVER been able to send or receive SMS with pictures, no matter how small (can't even send a 50kb JPG). When I try to send a text with a picture, 5-10 seconds after I click send ( >>) I get "Message not sent: service not activated on network"I've revised/added/deleted APN settings over and over based on the latest blog suggestions, confirmed that MMS will not work when I am connected to my Wifi or not, tried three or four different texting apps (Messages (default - blue icon) Messages (green icon, Textra, WhatsApp), on my 3rd Cricket-issued SIM, had Cricket retail technicians try to fix, etc. I am ready to switch to another provider. PLEASE, someone, HELP!
I have disabled MY CRICKET and the CRICKET VISUAL VOICEMAIL on my moto e5 cruise phone because the apps download but do not install. I get a notice that the could not install, yet all other apps on my phone can with no problem. I have an external drive so lack of storage can't be the issue. When I get a system update, these 2 apps are re-enabled. Yet they still do not install on my phone & I have to go in & uninstall/disable the apps again.Is there a logical explanation why these 2 Cricket apps do not work? They are a waste of my time & effort.
No resolution.. spoke to5 people and explained about 10x my issue! One of which was a “manager Javiere” worst provided the worst CS amongst all rep. I changed my mind about receiving my untimely delivery of phone, long story short. Never activated phone, i refused phone before it arrived! CS “La” lied that i would be refunded . All i wanted was refund to my account for total charges and cricket to take back their crappy phone that i have had less than 24hrs.
I did a purchase only with Cricket, they send my order Friday, October 19, 2018. In middle of the shipping in UPS Cricket requested return to the sender. I didn't get my phone and my money back. I called customers service, they don't know what is going on with that Cricket requested.
I have been a loyal customer with you guys for over 5 years (even when your service barely worked in many areas). I have always paid for my monthly services early and have also had the same phone for those 5 years so I am in desperate need of a new one. I found one that I like on the Cricket site for $69.99 but when I added it to my cart and went to check out it says the cost is $99.99. Since I am not a new customer, I am not eligible for the special price. Thank you Cricket for not making me feel special for my loyalty and I will be discontinuing my services at the end of my billing period.Disappointed ex-loyal Customer😡
I keep getting text messages from Gmail accounts sending sex services and I've done talked to cricket customer service and they telling me that nothing that they can do but change my cell phone number and I've done bought a new phone and changed my cell phone number and same problem. I have done spoken to the police about it and they told me to take cricket to court. I also had court threats over these Gmail messages because it's a chain letters. Cricket better do something or I'm taking it viral where it's known everywhere.
Hello,I just bought a new LG Harmony 4 phone and I am not receiving text notifications. That is, I don't receive an audible tone or vibration or screen message when a text message arrives. I do get the text messages, but no notification of them. I have tried to adjust the notification settings for the Messaging app, but I am only able to receive notifications if the screen is on. That is, when the phone is on standby with the screen off, I do not get the text message notifications.I realize that this is a new model, and that the behavior may be a software bug. Can you help me to fix or work around this problem?Thank you.
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