Phones & Devices
I am on the 3rd Dream 5g due to issues with the phone which resulted in warranty replacement. Don't think for a moment that means the company is taking care of my phone issues. The third phone is here, and has the same problems minus strange functioning "on its own" but then, it's early yet. The biggest problem is that the phone will not maintain a data signal. The result is that you cannot rely on the phone to connect to the internet when you need it. Further, while it does usually connect for regular surfing, playing my game (I have been unable to utilize my subscription) has, thus far, been impossible. I don't actually know how many movies I have watched half or three quarters of because of lost connection, and many days I have tried multiple times and at various times and just been unable to watch at all. All 3 phones have greyed out data buttons, I cannot toggle data off to save battery or any other reason. The store employees all have tried to no avail to figure out why, how to
Not every time but numerous times a day whenever I make a call at some point during our conversation the call will become very distorted. It sounds like some serious White Noise where you can't make out what anyone's saying. But there are pauses when the other person stops talking and they can hear me fine. This has been going on now for a couple of months but it seems to have gotten worse. Does not make a difference if I reboot the phone or do a factory reset.
The question to answer is, “How can Cricket make the phones on the “white list” actually work and be compatible or will Cricket offer discounts in cases where we, loyal customers, purchased phones that are on that list and turn out not to be compatible?--If you can text and not talk, it probably has something to do with the change AT&T made to dropping 3G and you phone not supporting HD LTE or such. My phone is on Cricket’s “white list” as compatible. Once I ordered it, (from an independent source) the IEMI comes up as not compatible. ????I spoke with one Cricket service member and they went by the book. “Not compatible, nothing we can do.” Then when I spoke with someone via the online-phone conference, that support person said, “Yes, it’s on the list, even though the IEMI doesn’t work, it will work. He said he was going to change something around and sent the sim card and charged me my first month for the added line and the sim card. Surprise! The phone texts but doesn’t ca
SM-960U he said opened got it through T Mobile. I simply opened and turned it on and amazingly it has the ATT firmware. I am extremely enraged on the grounds that when somebody says "purchased through T-Mobile" what I believe is this is a TMobile telephone.WHile I hang tight for him to hit me up, what are the outcomes of running an AT&T opened telephone on TMobile organization. I am very MetroPCS. However, its worked by TMobile. Will I actually have the option to utilize the telephone like a TMobile telephone? What highlights will I miss. VoLTE? meandering on US Cellular?
BBB------ IF CRICKET DOESN'T OFFER ME A CHECK TO REPLACE THE DEVICE THEY WILL SOON STOP CARRYING IM FILING WITH THE BBB PERIOD.... Im a loyal customer for yrs with 5 lines all have insurance!!!! i just put a claim for the 6 because of its awful freezing screens. voice asst comes on by itself , power the phone off and since day one it takes 10 to 15 min to come back on!!!! I saw the neg..reviews when it came out BUT BEING A LOYAL STYLO FAN ive had the 3, 4, 5 and NOW THE TOXIC 6.....im heartbroken !!! As i sit here and wait for the warranty dept to call me back they want to offer to replace it , when i have full knowledge FROM ASSURION that the amount of claims on this device will blow your mind!!!! So cricket stop offering a phone that within a few months will start malfunctioning , i get it to those that love it ...HEY THAT WAS ME MAN ...i saved to upgrade and now they want to give me another , this will be 3 now COME ON GET THE HINT !!! It is not fair to loyal customers to treat them
Hi to all,While ago I have bought an iPhone via eBay, that was supposed to be unlocked. But I found out that it is locked to Cricket carrier. Sadly, before I figured out, I went to Europe (long term). So selling the phone is not an option.If I am not mistaken, Cricket will unlock the phone after six months of use.. So my question is: Is there any option to just pay any cheapest plan for 6 months, then cancel the plan and get the phone unlocked? Thank you for any answers and help!
I bought this phone from marketplace from an individual that made me believe I can put my Sim chip in it and it work as should with my number. Problem is I can't unlock it because I don't have the phone number associated with the device. Is there any way around this?
I can’t set up voicemail. When I call voicemail it says my voicemail isn’t set up. When I go into setup voicemail through settings it asks for my voicemail number which shows as a totally different number. But if I enter that totally different number, it tells me there is no mailbox for that number. If I enter my actual phone number, it tells me there’s no mailbox for that number either.
This began yesterday intermittently on both mine and my boyfriend's phones where it was showing we could only make emergency calls but then it worked again until around noon today when my phone disconnected from the cricket network and won't reconnect no matter how many times I try to reconnect it. I've restarted my phone repeatedly but it still isn't reconnecting to the cricket network. How do I fix this issue? I had to borrow a friend's phone in order to be able to call or look up the issue on the website and I'd like to be able to use my phone My phone bill is due tomorrow so I know that it isn't a billing issue. Thanks in advance.
I just got a new phone number, for the same exact phone I just switched numbers for it, and now my wifi calling won't turn on. I've already restarted my device and it still won't turn on. I have a Samsung Galaxy A51 5G and haven't had this problem before. But I live in a location where I don't get great service for my device so I need the wifi calling to work.
Hey everybody! I have had Cricket Wireless for 2 years now (boy time flies!) and I LOVE it! I had a real insane phone contract before Cricket and now when I see my phone bill I practically do that Cricket dance from the commercials. I don’t want to sound ungrateful, but I have the iPhone 11 and some of my friends are able to get iPhone 14 either free (I think?) with their other phone company plans or they make enough money to just buy them brand new. Will there be any chance of a deal with Cricket that I could get the new phone? Thanks in advance!Alec
My Pixel 6 hotspot does not work. It is listed as compatible (5) on the latest list: https://www.cricketwireless.com/support/great-big-network/byod-compatibility.htmlCalled cricket and they said it wasn’t compatible per this list: https://www.cricketwireless.com/support/mobile-wifi/hotspot-eligible-phones.htmlCan anyone help?
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