Phones & Devices
So when Cricket made the older phones not work with their 5g, My Galaxy S8+ was no longer supported and I was forced to get a new phone. I had no choice but to take whatever phone was free because I had to have a phone for my job or I couldn't work. I picked the the Dream 5G. Because of its size. It worked flawless for 2 months then it began dropping the data connection. Every tower change it would not connect back to the data. It wouldn't drop a phone call but would never connect back to the data unless I switched data off and back on. It did this every time it changed towers and in the city that's every seconds. This went on for 2 weeks and I called customer service everyday trying to get this fixed. The local cricket store is absolutely useless with and phone issues. I filed a warranty claim, had to send in my Cricket dream 5g. Luckily I was able to borrow a LG phone from a friend and it worked great for the 2 days I had my sim card in it. Got my replacement Cricket Dream 5g today,
Hello! I have a new Alcatel SmartFlip phone on a different carrier. Thought I would take a shot with this question in this forum. I was surprised that I don’t seem to have the ability to send any emojis in texts - but I can receive them. I found an app in the Kai Store (OS is KaiOS 2.5.2) that I could download some to my phone as pictures in my gallery, so I can attach them to texts, but I get charged for the text as a “multi-media” msg (twice as much as regular text) by my carrier - I have a pre-paid monthly plan. When I receive texts with emoji in them, it’s only the regular text rate that I get charged, not the multi-media rate. So my phone reads them as regular parts of texts when I receive them, but I can’t send them unless they are attachments at twice the price. Seems odd to me. Hard to believe I don’t have the ability built in to send any emoji at all. Don’t suppose anybody knows if this phone can somehow magically be able to send emoji as part of normal texting?
Sometime around the beginning of March, I purchased a factory unlocked Galaxy S8. Prior to the purchase, I checked with cricket to ensure that the phone would be compatible with their service - I was assured that it would. Phone arrived, and I set it up with no issue - or so I thought. The next nay someone informed me that they had been trying to call me but my phone went straight to VM.A bit odd, I thought, and attempted to call them...and the call would not go through. All Data services were working, the phone showed connected to the cricket network, but I could not make calls. I tried everything I knew to do, reset settings, restarted the phone, etc, to no avail and so I contacted customer support. After literal hours or trying this setting and that setting, the support person informed me that my phone was NOT compatible with cricket service and I’d have to buy a new one. But I verified that it was compatible? To which they replied, “Oh, yes, the phone is compatible with our service
I recently purchased an unlocked Moto G100 5G phone directly from Motorola. I verified the phone’s IMIE number via the cricket website, which said it was compatible. But when I transferred the SIM from my old Moto Power G phone (approx 18 months old) into the Moto G100 5G phone, I am only connected to the 4G network. I reside in the Dallas, TX commuting area where 5G is available. Do I need to order another SIM card from cricket in order to get my new phone connected to the 5G network? the Moto G100 5G phone did download software from the cricket network and I did reboot it both times it downloaded software from cricket. But it still remains connected to the 4G network. What else do I need to do in order to connect to the 5G network
I was locked out of my phone while trying to set it up. Not sure what I hit but now I need a PUK unlock code (what the PUK is that) and pin #. It says the unlock code is 8 digits and the pin # is 4 digits. The message running across the screen also says I have to contact customer service but you’re closed… I have the plastic card the SIM came in but none of the numbers add up to the 12 needed. Can anyone help me decipher the strings of numbers on the plastic SIM punch out card or must I wait until the CRICKETS wake up!!!Thank you in advance for your help..
I have an unlocked LG G8X Dual Screen (LM-G850QM) that is now unable to make or receive calls. Any call I try to make immediately gets the “Call Ended” message. Any calls to my phone go directly to voicemail. Anyone have any idea on whats going on? According to the compatibility checker, my phone is compatible and will still work after the 3G shutdown. It’s been working fine until today.
Last Monday I realized my phone couldn’t get a phone cal. When I call them, they told me, don’t worry they have some issues, it should be resolved soon. Until today (after 9 days) I called again they made me do a lot of nonsense things (they knew already what’s going on), after all that, she told me I need to buy a new sim to try, and after that buy a compatible cricket phone (like I am a new customer). I told her I am in a plan with 5 people if they want us to stay they need to provide me a new compatible cricket phone. I start shopping for other companies
My child has an iPhone 10 and I have an iPhone 10 Expert. Both phones are backup phones due to unfortunate support. Both phones worked perfectly and at the same time both phones are currently experiencing Omegle management issues similar to our iPhone. cps test Disagreement When we're on the phone, we can hear all kinds of things, but the person we're talking to can't hear us. Called customer service more than once to get plenty of useless excuses, went to the real deal 14 miles from my house to sell two new sim cards that literally did nothing. I have just camzap been informed that I want to purchase another protection guarantee and buy two iPhone 10? Any help would be great before changing the management of the phone.
Hi,So I've got an office where they are attempting to group message. 4-5 out of the 6 people are using some form of iPhone, some as old as the iPhone 4s I believe, but all the way up to the iPhone 6+. One of the users has an AT&T Samsung Note 5, and is extremely happy with it. When attempting to send group messages they run into issues where iMessage doesn't let them add the Android user because he isn't an iMessage registered user.Some of the Apple users were able to receive the messages from the Android user as a group text, while others don't get it. Then some of the iPhone users won't get other iPhone users messages properly in group, some of which will get them as individual SMS direct messages.What gives!? In 2016 I can't believe text messaging is so broken. Of course I'd blame Apple's inclusion of trying to force iMessage down peoples throats and being such a walled garden to not allow messages to pass to/from android users easier considering it is a standard Apple didn't cr
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