Phones & Devices
today my phone exactly at 11:30 pm randomly shut off wasnt sure where or how it started i was moving my amazon app to my sd card and poof my phone shut off so i took out the battery and updated the software just in case then i tried moving amazon to my sd card poof off again so i had to remove the battery and restart the phone .. i could not tell if its from moving the app to sd card or the phone or the fact that today is the last day of my billing cycle i checked online and cricket wireless indicated " billing running services' why would that shut off my phone ...my phone shut off and i had to put it back on every 12 minute then it stopped then it acted up again then stopped ,this is a new phone i just bought it a few days ago
I have been a Cricket customer for I believe 4 years now. I have an unlocked Iphone 7 PLUS. I have a reception issue at my house. The phone has the newest version of IOS which is IOS 14. Whether it is an inbound or outbound call, I hear the person CRYSTAL CLEAR but the person at the other end tells me it is garbled every few seconds. I believe that it is a TOWER issue. Well that is what CRICKET told me a year ago. They said that AT&T had a tower that was an issue. With the exception of using the phone in my own home which is a populated area on Long Island New York (11725), the service works well. At one point Cricket said they were going to use those phone to internet contraptions, but that never happened. Since this is AT&T........ the biggest and BEST, can't they figure out what is going on with this Tower? My Sim CARD in a different phone does the exact same thing. &
I have a Splenda cricket phone 2 days ago maybe 3 by now, I had a software update. After that my phone is a piece of crap. When I go on my messages I can receive them.. I can view them. Then if I try to send a message when I click on the keyboard as soon as I touch the keyboard my screen flashes. Then immediately it goes away. Next up pops a box saying close app or app information every time. I have tried to get on the chat for four times yesterday last night it was a nightmare. The last person I got on there was a straight smart ass and my bill is due tomorrow and I really don't even want to pay it. The second problem is my camera does not do screenshots now it says the organization that you're with or the app will not allow screenshots what!?! It is now starting to flash on other screens & turn off.I have turned my phone on and off I have restarted it I've cleared the cache I've cleaned out storage I deleted apps, turned airplane mode on off,🤷🧘 reset the APN the chat botl
I am missing text bc i am not receiving notifications. No sound, vibration or notification at top of screen. Very frustratec. I have even talked to manager at local store but problem is not resolved. Recently upgraded phones still didn't help. Uninstalling and reinstalling app works for a short time.
I bought a cricket phone in March 2021 I've had nothing but problems. Took it to a cricket store and was told there was nothing they could do they stated in just has a little pause in it and freezes up occasionally but that's the type of phone you have. Hmmmm really ok! I've been with cricket since 2016 and that experience just makes me want to switch service providers. Why do they not honor their product?
I get messages through Visual Voicemail and it works well for the most part. One problem, and it may not be an issue with VV, but I have noticed on two different Samsung phones, an S10 and an A53, that I can delete a message from VV, but the notification that tells me I have voicemail still appears. I can call voicemail from the notification, but before I can access the message I have to log in with a password which I guess must be a series of numbers. I don't remember setting up voicemail outside of the VV client. How can I either reset my voicemail password or disable the notification. I do not want to disable notifications from VV.
I have been a customer since April 2021; but on Sunday night my worst nightmare came to fruition. I use apps like Doordash to earn a living; and Sunday night while on a delivery the app crashed.In a panic, I force stopped the app then restarted my phone. However, I was unable to remember a pattern I had created the day before to unlock my phone; due to concerns about Android devices being vulnerable to data breaches, I decided to create an additional level of security Because Cricket was unable to help me, I had to contact LG in order to do a hard reset. Again I did this out of desperation without realizing that my data would be lost. Once this was completed, I have been having problems getting back in because I forgot my Google password. I understand that this is out of Cricket’s hands, but I visited the store to see if they had a way to work around this. Unfortunately, the in-store representative was very condescending, claiming that I should have never performed a hard reset. Becau
I recently switched from a Samsung to the Moto G7 Supra. The phone is great but have been having problems where messages sometimes get delayed. Last night I am on a group email and all of a sudden 8 messages come through at once all stating they were just sent which is strange since the email chain involved asking a question where people were answering. Doesn't happen all the time but happens on both cell service or Wi-Fi. Not sure why having this problem since never an issue with my old amp prime. Any ideas? Thanks
HiI have a cricket Moto e5. I recieve individual SMS/MMS test messages and group text just fine from other Android users as far as I can tell. However, recently have encountered a problem when iphone users include me in group texts. Rather than just giving me the message, I get a notification with a link to "download" the message. The download never completes unless I am connected to a wifi network. This seems to be some kind of conflict between Android's MMS and Apples imessage systems. Based on suggestions on the internet I have attempted the following: 1. I have ask several iphoner's to ensure they have my phone number listed as "mobile" rather than "iphone" in their contacts list2. I have asked several iphoner's to ensure their settings are set to "send SMS when imessage is not available"3. I have verified that I do NOT have a active imessage account with Apple.Anyone have a fix for this?
Hi,I ordered a new iphone 11 (128g, black) at the cricket online shop, but the package was lost at the UPS Access Point. I filed a claim at the UPS website and they said they failed to find my package. I can see that my status changed to ‘claim issued(approved)’ . They said that they will forward the search results to the shipper and I need to contact the shipper for further details if I have any question. Since I have no idea what I am supposed to do next, could you let me know what I should do to get refund or redelivery for my lost package? My tracking number is [Removed private information] and the order number is [Removed private information]. Thanks in advance!
Llevo ya casi dos semanas intentando hacer la transferencia de mis dos líneas de Cricket hacia Xffinity. Y en el chat no me dan ninguna solución y comentan que es asunto de Xffinity. Ellos me han dado razón de que el número está bloqueado y que les aparece un código de error al intentar hacer la transferencia. Un mensaje que dice que el MDN no es compatible con el código. Me lo han comentado 4 asesores. Tengo dos líneas que contraté al mismo tiempo y el problema solo sucede con una de ellas. Pero en Cricket insisten que la línea con ellos no tiene ningún problema. También me lo han repetido como 4 asesores.En verdad agradezco su ayuda.
Okay I have this Obama phone I'm not sure if anybody around me country is familiar with the term Obama phone but it's a free government phone right okay here's the issue on my way I can't use the phone because I can't get it charged the battery is bad and blah blah blah but I managed to keep the SIM card active and I bought this cricket phone here last night at Walmart I'm wondering if I can just put my SIM card out of my government phone in this cricket and it'll work or do I have to go through the service provider insurance wireless and then do it I think I already know the answers question but just curious thank you bye
Hello,I’ve been reading through these forums and noticed a lot of people having issues with Cricket. I’m thinking about getting my iPhones unlocked and switching over…How are iPhone 12’s working with 5G? Anyone receiving delayed texts? Do calls get dropped a lot?Any info is appreciated! I am on T-Mobile now and would hate to regret my decision of unlocking my phones and hating the service just to save $100 on a monthly payment. thank you all
I work at a Storage facility and bought this phone, cricket carrier, to use with my ATT sim card. I did the hard factory reset, but when I want to set up my new account, it says that I have to use the gmail account associated with the phone and need a 4 digit pin. I called customer service and she said that i need the pin to VERIFY the account. The original owner of phone went to Austrailia and was unable to travel back because of covid. She decided to do a "release of interest' form so she would not incur any more monthly charges on the unit since she was not going to be returning. That is why I bought the phone. I have reached out to her and she does not remember the pin. I have copy of the release form on the storage unit and a copy of the lease agreement. I JUST NEED THE CODE TO FULLY UNLOCK/RESET/RESTORE THE PHONE. Can some one please help?? Magpie
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