Phones & Devices
How do I get an unlock code for an old Galaxy Grand Prime?
This phone was bought from a cricket store years ago, and service was sued for approx two years. The number was transferred out so I can't log into the account and any agent I talk to on phone or chat claims they can't tell where the device was activated at. I'm tired of calling and waiting on on hold. Should I just file a complaint with the Better Business Bureau and the FCC?
I keep seeing rumors about the iPhone “13” doing away with the charging port and every journalist is raising the question of how to recover the phone in the event of a software failure. Has anyone asked about how Car Play will work? In my truck, currently the phone has to be tethered to use Car Play and I know of no option to use it wirelessly.
I have had Cricket for a month now. Before then I had studied for weeks deciding which phone company id use. What sold me with Cricket was the girl telling me my phone would not only be able to be used with Cricket but id also be able to use it with the mobile hotspot which is what i needed most.Turns out NO. My old phone didnt work. So they set me up with their mobile hotspot and $60 plan with the free phone of theirs. An Alcatel Verso. This has got to be the most worthless phone I have ever owned. It is truly WORTHLESS. The display is absolutely horrid. The RAM is nearly non exsistant so starting any app at all drains it to the point of being very very very slow. But the worst part: The constant over heating and shutting down. Sometimes , usually 3 or 4 times a day, the phone over heats. I cant run apps, I cant open my emails, i can barely text. No matter what I do it causes this phone so much stress that it over heats and shuts off. This is uncalled for . I looked up the phone and A
VOICE DELAY ON CALLS
I have been a customer of Cricket for years, with great success. I have 2 lines.One Cricket phone (716-649-6000) is used for business. When business calls come in (each day)...they are FORWARDED to one of my staff. The call forwarding feature (and voice) has always worked perfectly, for many years. No issues.PROBLEM: Within the last 6 months or so...when a forwarded call comes in, there is a significant voice delay between two parties.It's much like on a national newscast...when the anchor person is talking to another reporter on the other side of the earth, and there are delays before the messages are heard by each party.In over 12+ years, we have never, ever had an issue (with forwarded calls on 716-649-6000)...until now. Is it an AT&T problem? RESOLUTION: How can you fix it? How long will it take?I absolutely don't want to change carriers...but we must get this corrected right away. It's completely distracting to us and
Factory Unlocked Moto Edge+ (2022) no 5G Why
Trying to understand why AT&T/Cricket locked 5G for this phone literally just got the phone today factory unlocked not carrier unlocked that has 5G. Verizon And Tmobile and there little brother companies have 5G availability for this phone, why not AT&T/Cricket
anyone else hating their service lately?
Used to love cricket but ever since the upgrade on everything it has been crap! only think working is email can’t look through Facebook , can’t sent texts quickly. Hell can’t even maintain a phone call! Then call 611 and they are down for maintenance ! Hope you FIX THIS.
New number issues
I just changed my number a couple of hours ago. As the rep stated in advance, the call disconnected right after the $15 payment was made. I got my new number but can't use my phone at all. The rep did try to call me back but I couldn't answer the call because my phone was frozen all of a sudden. I've restarted the phone like 4 times. I've been on hold for like 15 minutes. I need help fast please!!!!! It's important thanks in advance
I need to change my phone .but I'm not going to pay a $15 dollar fee. I will find me another company
I need to change my number. But I'm not going to pay a$15 dollar fee. I've never had to pay to change my number with any other service provider I've ever used before. And I'm not going to start now. I will find me a nother service provider first. So how can I change my number without paying a fee
LG Stylo 3 Text messages not going through
I switched to my daughter’s LG Stylo 3. We both have Cricket Wireless. But I do not receive all group texts and my group doesn’t always receive my texts. I’ve also just found out that not all my individual texts are going through. I’ve called customer service multiple times and it’s frustrating. They can never help me.
Configure hotspot remotely
I have the Turbo Hotspot (Netgear AC797S) at a remote location connected to web cams and smart thermostats. I'd like to have the ability to change the configuration as needed at home without being physically at the remote location. Is there a way to do this? The port forwarding option only lists the wifi connected devices and not the hotspot itself.
I have been a loyal customer with you guys for over 5 years (even when your service barely worked in many areas). I have always paid for my monthly services early and have also had the same phone for those 5 years so I am in desperate need of a new one. I found one that I like on the Cricket site for $69.99 but when I added it to my cart and went to check out it says the cost is $99.99. Since I am not a new customer, I am not eligible for the special price. Thank you Cricket for not making me feel special for my loyalty and I will be discontinuing my services at the end of my billing period.Disappointed ex-loyal Customer😡
Apple Phone Charging Sporadically
My iPhone will charge consistently using a cable for weeks/months. Then all of a sudden it doesn’t. No charging at all. So then I will use a different cable. Then it will be okay…until it isn’t.The cables are from Apple. The source of power is direct from the electrical outlet using the “brick” that came with it. The phone is clean, the cable is clean. The battery was replaced about 10 months ago. I cannot recall if I had this issue before the battery was changed. The battery life is 94%Suggestions?
replying to subscription notification
HELLO I accidentally pressed don't allow OR something like that when I was trying to reply to a message from my bank card account.the ones that tell you that you might be charged for so many messages Etc etc so now I can not even check my balance or reply to any of those kinds of messages how do I change it back.please help me..
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