Phones & Devices

1588 Topics

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will7455Extra
asked in Samsung Phones

Galaxy S9 SM-G960-U security update

SOS someone has fallen asleep at the wheel there has not been a update for Samsung Galaxy S9 phones since November 2020....…  Current FirmwareBaseband: G960USQU8FTK2 (Highly outdated)  I would have never bought the phone if I knew Cricket was going to abandon all security firmware updates leaving its users wide open for hackers....... (My employer says I cannot use it for work because its a security risk and has been exploited back in January 2021)  I know a employee probably will not help is there any users that know of work around I'm presuming I will have to hook it up to a computer and update the phone myself because I'm sure Samsung removed the cricket bloatware and mandatory apps from firmware updates And it's probably the only reason it's not being updated because they cannot obtain user information with it from unlocked phones       

1
BillyM_Cricket
2 years ago
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Sdjordan1987Paparazzi
asked in Samsung Phones

pictures and video messages

Videos are queuing and then showing failed. Pictures are doing the same thing is there any fix or explanation. Samsung Galaxy s20 plus phone

3
jdor_Cricket
1 year ago
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Strawser5Extra
asked in Other Android Phones

trouble shooting

Why do u have trouble with group messages on my moto g stylus?

1
CricketSupport
1 year ago
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chrisdntmissExtra
asked in Samsung Phones

Cricket phone number unknown

I recently got a new sim card for my galaxy a51 5g.But when I go to unlock the network (when I restart the phone it says "Would you like to unlock the network?"), it asks me for my cricket phone number. This phone was given to me by a friend, so I don't know the number. The cricket sim card wasn't been payed for after I received the phone. How do I find the phone number? 

1
C
2 months ago
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ajc625Extra
asked in Other Android Phones

Strange MMS Setting on Moto G

I was checking my phone setting and noticed that in the MMS advance setting, there is a field for phone number.  The number that was there was not my phone number but another phone number.  What does that mean?

1
C
9 months ago
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Wild man 68Paparazzi
asked in Apple Phones

iPhone 11 dropping calls!

Recently my iPhone 11 has started dropping calls after about 3min of talking. And this only happens on certain calls that I make and receive. The issue is this happens no matter where I am, some landline I call does this and cell phones. And I will be sitting in the same exact spot and talk to some lines with no issue and same with landline phones and then when I receive a call from those same numbers in the exact same spot in my house it drops the call after about 3min to be exact. Can anyone help me with this issue? And keep in mind that I have a family plan with one other phone like mine and drops the call to it. 

1
jdor_Cricket
1 month ago
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LEEBA2023Extra
asked in Samsung Phones

CRICKET RIPPING OFF HANDICAP/DISABLED/ELDERLY PEOPLE ..WONT GIVE NO HELP

Im a 63 yr handicapped/disabled man. Aprox 3 yrs ago i got a cell phone from cricket..first day i got it was malfuntioned...i called they said i could not come to return it.. over the three years i have called and asked for help several times. ....now they say my warranty has run out.....now tell me how is that fair.?? i was in the middle of a doctors call about my SURGERY. and got cut off like it always does.... the phone buzzs and whole bunch of texts come thru hours late sometimes day late...ive had many ppl that work with cellphones tell me its malfuntioned phone...Well ijust paid my bill and they wont let me have a refund so i can go get a SAFER phone.....IF NOT. I WILL ask my case worker to get ahold of her congress friend to help us. cause i dont know what else to do ....

1
Marlena_Cricket
5 months ago
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Ayk4789Extra
asked in Other Android Phones

its time for cricket wireless to brand one of the new Motorola phones to them asap!

Its so not right for cricket wireless to make us buy only cricket branded android phones in order for wifi calling to work, but they wont brand a new Motorola phone to them, and sell it, in over 2 years, its time for cricket wireless to brand one of the new Motorola phones that were released this year to them so that us Motorola phone fans that are cricket wireless customers can upgrade from a 2 year old phone! P.s. On a side note it's also not fair that any iphone that you pop a cricket sim into is capable of wifi calling, wether the iphone is a cricket wireless iphone or not, but with Androids this feature only works with a cricket branded android??

0
A
2 years ago
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Laura55Extra
asked in Other Android Phones

wifi

How to turn on wifi

1
C
1 year ago
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kathrynbernadoExtra
posted in Apple Phones

Use mp3 files as ringtones on iPhone 7 Plus?

I recently switched to an iPhone, and I was wondering how to download MP3 files to my iPhone 7 Plus. I want to change the phone ringtone according to my favorite song. Thanks for reading the article and look forward to receiving the help from the Iphone community.

3
D
2 years ago
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carmichaelgPaparazzi
asked in Apple Phones

unlocking Iphone and Windows Phones

I need to unlock some old  iphones and a window phone we had on Cricket but can’t access My Cricket App to unlock.  Because we had cricket service from 2015-2022 and no longer can access app.  Can I send via e-mail or postal mail the IEMI numbers to get them unlocked.  I’ve contacted customer service via chat and phone and get differing answers. Some can’t find my account and others say my pin number is incorrect.  (I wrote the pin number and challenge question down when signing up)All phones were in service with cricket and they meet the useage requirement for unlocking.Please helpGC

3
Lcarter77
1 month ago
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kiki5109Paparazzi
asked in Samsung Phones

plz help!!!! My galaxy z flip 3 have no 5G

Even though I replaced a new sim card. Changed the APN, restart my phone, airplane mode, reset network, etl...... Still no 5g. Can anybody help? Thank you!!!!Edit: I'm sure there is 5G coverage in my area because my wife's Galaxy s21 ultra got the 5g all the time.

1
J
1 year ago
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itsmejonnyPaparazzi
posted in Other Android Phones

Data says I used 1 gig of data thru the night? Hows that?

First, last month I called cricket to setup auto-pay and they said it wouldn't take affect till this month. Now, yes it did take affect but they attempted to charge my account on the 26th of the month an not the 28th as was the agreement when I signed up for auto-pay. Besides that they're trying to charge my account  two days before the due date and thus change my billing date two days in advance. That's some shenanigans if I've ever had to deal with any. So, then on the 28th I received a text stating that I had used 1 gig over my allotted amount then a text stating that my cycle renewed but I had already used 1 1/2 gigs which I never did. I had used 524 mb but not the amount they claim. I had just paid my bill whats wrong with this company. Its one underhanded thing after another. Makes me want to write the FCC to have them look into the data situation here. Not just for me but everyone thats having the same issues I am. Anyone else having these kinda issues? Pleas

2
I
4 years ago
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CmluchtPaparazzi
posted in Other Android Phones

Please help!!! Phone line suspended for " violating wireless agreement"

So the phone got suspended and I got the number underspend by registering a broken phone with the Sim, is there any way to be able to use the original phone that was suspended for data usage again since the one we had to use to unsuspend the line is broken.

2
C
4 years ago
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AllynHExtra
posted in Other Android Phones

Call and Text Reminer Alerts

I'm sure this is somewhere, but I can't find it. I need text and call reminder alerts, but I can't find a setting to turn it on. When a call or a text comes in, I get the initial alert tone or ring tone, but if I miss the call or text, the phone doesn't give me any more alert tones that I have a missed call or message. If the phone is in my purse or if I leave it on my desk when I leave the room, I miss the initial alert/ring. People are really getting annoyed at me that I'm missing their texts or not responding to their phone calls that I'm constantly having to check the phone to see if I missed anything. My previous phone would give an alert beep every 8 or 10 minutes until I viewed the missed message or checked the call list for the missed call. I want this phone to do that, too. How can I make it do that?

1
Grod_Cricket
3 years ago
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Wanda60Paparazzi
asked in Other Android Phones

My Keyboard

How do I clear my clipboard after each use so I'm not allowing a playstore security app to do it for me. I don't know how trustworthy those free apps are through the Play Store. 

2
W
1 year ago
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Mlee77Paparazzi
posted in Apple Phones

Phone locked

Cricket I have read the post and spoke with your customer service reps and none of you tell the truth!  First time the rep said they couldn’t unlock my phones bc of the computer systems which was lie #1.  Called back 4 hours later and guess what no ticket was created to have the phone unlocked lie #2.  Now 24hrs has gone by and I still haven’t gotten a call with a resolution lie #3.  You’ll hold the phones even if you have been with the company for 6 months bc your doing it to me right now which is lie #4.  I don’t know if it’ll do me any good but I filed my complaints with the BBB and the FCC.  The FCC actually has a category for fraud and theft which is exactly what cricket is doing here.  Cricket you don’t have the right to take people’s stuff and hold it.  

3
J
3 years ago
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CzinnelExtra
asked in Apple Phones

I can’t call my daughters tmobile phone

My husband and I both have iphones. We recently switched to Cricket and now we can’t call my daughters phone. She has t mobile. We can text her. She can call us. 

1
Julie_Cricket
2 years ago
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SonyaPaparazzi
posted in Samsung Phones

Galaxy Amp Prime 3 Bluetooth not working

I've had this phone for a little over 2 weeks.  It's a great phone except that sometimes for no reason when I switch the Bluetooth to the "on" position, it does not actually turn on and I'm forced to reset ALL network connection settings in order for it to work.  This means I have to manually re-set up wifi connections, wifi passwords, reset all formerly paired bluetooth connections, etc... I never encountered issues like this with my previous amp prime which worked great for over 3 years.  I've checked for system updates but my system is currently up to date.  Please help.  Thank you.

10
J
4 years ago
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chris023Extra
posted in Samsung Phones

Samsung A50 wifi capability??

Has anyone with a Samsung A50 been able to utilize the wifi capability with Cricket?  I have almost no service at my home and solely rely on the wifi option and before I order a new unlocked A50 phone I wanted to see if anyone was having success with it and the wifi calling option.  The A50 is not on the approved listing for WiFi capable phones supported by Cricket and their tech support could not tell me if it would work or why it was not listed.

1
Q
3 years ago
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BrittanymeqPaparazzi
asked in Samsung Phones

S10 Whatsapp Crashing After Android 10 Update

If you noticed that Whatsapp plus appears to be regularly crashing on your Galaxy S10 after an Android 10 update. There’s been a number of Galaxy S10 users right now experiencing the problem for some reason. Anyone know the solution for it?

5
K
1 year ago
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MintChalida93Extra
asked in Samsung Phones

Galaxy Note 10 - media or ringtone setting warning sound?

How do I change a Galaxy Note 10 warning sound? By changing media or volume with ringtone?-----------tag: https://kostenloseklingeltone.mobi/klingeltone-klassische/

3
R
3 months ago
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adg1016Extra
posted in Other Android Phones

Calls ringing on one end, not on the other

I have called some numbers in the US, and I can hear the phone ringing, but the people on the other end are not receiving the call. The same has happened the other way as well. Why am O hearing the phone ring when there's no call going through?

1
Grod_Cricket
5 years ago
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catExtra
asked in Apple Phones

unlock se2

I have been in Hong Kong for a long time. Now I want to unlock my se2.IMEI35 684111 149185 5

1
Marlena_Cricket
6 months ago
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OmniscientExtra
asked in Samsung Phones

Samsung S10+ 5g

The S10+ is not listed on the 5g compatibility list. That’s ridiculous.  You have the S10 and the S20, the S10+ cost me $1200. Just switched to Cricket from AT&T yesterday.  I’m only getting 1.5mb download speed.  That’s terrible. I was getting 5mb or more on the AT&T.  I thought I was on their same network?Looking now into possible changes to the APN to properly connect to 5G. Questions:Anyone know the APN settings? Why isn’t the S10+ listed as compatible? Any ETA? I’m on BYOD plan, can I just buy a new phone from the compatible list and insert my existing SIM? 

1
CricketSupport
1 year ago

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