Phones & Devices
Pixel 3a can't receive calls but text and data work
I have a recently purchased, unlocked Pixel 3a. Data and texting work fine, but I can neither place nor receive calls. Occasionally a call will come through, but the person on the other end can't hear me speak. sometimes I am able to place a single call right after restarting the device, but subsequent calls fail.I have spoken with support a couple times already, and confirmed that my SIM card is fine by testing it in another phone. I have also manually entered APN settings according to Cricket's instructions.
Buying a phone from outside cricket.
I was looking into buying a new phone and was looking to get a better Motorola model than cricket is currently offering. I was looking into buying a Motorola One Action and on the page it says that it is compatible with cricket, but I was curious if there were any known problems with the One Action and cricket network.
Mobile data on iPhone 8
My iPhone 8 is having problems with mobile data. Mainly with iMessage, most of the time my messages will take minutes to send, if at all. I have tried everything: turning on and off cellular data and disabling and enabling LTE. I tried turning iMessage on and off. Resetting network settings. Restarting the phone. I have tried all these multiple times.Thanksliteblue
Have a 3 line plan. My 2 teens just messed up their phones. One was bought at Cricket, the other, was not.Looked into phones available to replace them, but I'm confused.Under "Current Customer" one option is "I'm bringing my number to Cricket". The other one is "I'm upgrading my phone". The former is a better deal than the latter. Which is the one for me and the best?
Text messages can not send WHY??? Cricket your really pissing me off!!!!
I've tried everything I have a note 8 unlocked I've been with cricket for 3 years and I can't send a text message to save my life it just happened out of nowhere yesterday I've called them five times now been on hold for more than 2 hours the coronavirus is not the reason why I can't send a text message I own my own business this is affecting it let alone everything else going on if they don't fix by tomorrow I'm dropping them I want a full refund for this month and I will never use them again I cannot send a text message I can receive them I can phone call outgoing incoming cannot send a text message one more time cricket cannot send a text message f****** idiot
My Moto G7 won't pair with Bluetooth suddenly
I have 2 Bluetooth headphones have enjoyed using them for listening to mp3 files on my phone. Suddenly (out of the blue - seemingly) the headphones won't pair. I also tried to pair my Bose Soundlink a couple of weeks back - unsuccessfully. When I try to find help online I find that I'm told to go to places on my phone that don't exist - possibly outdated advice.Any advice.
I have been a loyal customer with you guys for over 5 years (even when your service barely worked in many areas). I have always paid for my monthly services early and have also had the same phone for those 5 years so I am in desperate need of a new one. I found one that I like on the Cricket site for $69.99 but when I added it to my cart and went to check out it says the cost is $99.99. Since I am not a new customer, I am not eligible for the special price. Thank you Cricket for not making me feel special for my loyalty and I will be discontinuing my services at the end of my billing period.Disappointed ex-loyal Customer😡
I can't make/receive calls anywhere but can text
It doesn't matter where I am, I cannot make or receive phone calls! I can still text, surf the web, play apps, and everything else but cannot call anyone or ansser calls being made to me. What is going on? I cannot even call the Cricket service number! Whenever I make a call, it rings a few times then hangs up all on its own and says there is an issue with the network. I have never had this happen on any device before!
Never had connection problems till upgraded phone
Old cricket Samsung stopped working all of sudden cricket support said phone hacked. Told to buy new sim card. I did, then talked into an upgrade. Purchased LG , but minutes after noticed calls over 3 mins. Other party could not understand me. 3 different calls happened repeatedly after 3 mins in call. Went back to cricket switched to Motorola. Same thing. To stay on a call with no problems I use video call with no problems. What's going on?
Samsung J260AZ Update?
I've had my J260AZ for well over a year now, and it is just now notifying me of a update dated to April of 2019, and now it wants to update again? I find this peculiar to say the least, and I am afraid that my phone may have been compromised for the last year. Is anyone else experiencing this issue recently? Also, how do I check which updates my phone should have received over the last year?
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