Phones & Devices
iMessage keeps signing out
When I try to log back in I keep getting a “error occurred during iMessage activation” I know it’s not my iPhone for sure because I’ve brought it from another company to Cricket. Only the phone number changed. Is anyone else experiencing this? Could it also be the person who previously had this cricket phone number? Because I am still getting a lot of texts and FaceTimes asking for them. Maybe they are trying to claim the number still? I don’t know. Any help is appreciated. I have already tried resetting my network settings, updated to the latest iOS update, turned phone off and on, turned on airplane mode temporarily, turned off cellular data, I’ve tried everything. Taking it to Apple seems useless as I know for sure it’s not my phone. I’ve never had this issue before with the previous company and phone number.
plz help!!!! My galaxy z flip 3 have no 5G
Even though I replaced a new sim card. Changed the APN, restart my phone, airplane mode, reset network, etl...... Still no 5g. Can anybody help? Thank you!!!!Edit: I'm sure there is 5G coverage in my area because my wife's Galaxy s21 ultra got the 5g all the time.
BEWARE of 5g upgrade
BEWARE- BEWARE-BEWARE-I love Cricket- left once and came back. I pay for 7 (SEVEN) lines!! I am very frustrated right now, I have never turned anyone into the BBB but I am thinking on this.My phone broke, placed my SIMS in another phone. My phoneline was suspend for “not being 5G”. Okay, go to local store- “we are waiving upgrade fee”, okay. We leave the store. My son gets a call from same store stating that my account is eligible for a free phone upgrade, come back and pick out the phone, will only need to pay taxes.Myself and my son go to the store, my son (who had removed his SIMS card the day before) picks out and obtains his 5g phone.I pick out phones for the other 2 lines that need upgraded. They are not ringing up as free, so I choose the other one. They have to order them, okay. Still no phone service. They will call “ tomorrow or next day, we will call you when they come in”.Four days later, I call to check. Oh yeah, they are here, they came in yesterday, sorry nobody called
Questions about 5g Upgrade with Motorola G7 Power, Samsung Galaxy S7
Cricket Free Msg: Important! Your current phone will no longer work when we shut down our 3G network in February 2022. We are here to assist with upgrade options. To help with the upgrade process, we may re-direct your call to customer service. After January 8th, we may temporarily suspend your service in order to speak to you. You can avoid service disruption by visiting https://www.cricketwireless.com/3Gshutdown, dialing 611, or visiting your nearest Cricket store. Thank you! I have two phones on Cricket for several years. Samsung S7 and Moto G Power. Both were unlocked versions purchased directly from the manufacturer in the USA. Last Friday I received text above on Samsung Galaxy S7 phone about network upgrade. Started looking into things and the IMEI numbers for both phones failed the upgrade check on both ATT and Cricket web sites. Both of these phones do 4G, LTE, and use voLTE/ARM-WB (HD Voice). As long as the device supports AMR-WB, then HD voice is possible on 4G. It’s
Purchasing new phone without upgrading
I am currently a cricket customer with a plan and two phones under the plan. I am planning on getting my wife a new phone for christmas but did not want to upgrade her phone. I wanted to keep her phone and get a brand new phone so she would not know what she was getting. Am i able to just purchase the phone and activate it and wait until christmas so i can just switch out the sims cards once she gets it
Purchased a new IPhone fast charger Saturday. It was defective, and I returned 2 business days later. They refused to exchange, or refund cost. I also purchased a new IPhone 12, through Progressive. I charged my bank card for charger and phone case. Then I discover they also added the phone charger and cover to my Progressive loan. These people are very untrustworthy. I filed a complaint with State Attorney Generals office.
blocking email spam texts
Why has this issue not been solved yet? My Galaxy S10+ has options to block cell based spam but no option to block email based spam send to entire groups of #s. This is infuriating and I am sick of it. I hear other providers like ATT and Verizon have this capability, why is Cricket lacking?
no 5G after plan upgrade
Been with Cricket almost 10 years and just upgraded to the Unlimited with 5G plan for iPhone 12 - however it’s not working. It’s been 3 days and I’m still on LTE (which seems even slower now) Restarted the phone multiple times, removed and inserted the SIM card and all that to no avail. Tries to contact Cricket support past 2 days (phone and web) and been on hold for an hour+ Anyone have insights on how to get this to work? Will I Need a new SIM card ?
Moto G Power not NFC compatible and connection issues
I have had 2 major issues with this new phone.Firstly, often I receive a message that says my phone is not NFC compatible. I don't know what it means or how to find and fix it.Second, 98% of the time when I click a link to visit a site I get an error message about https issues
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