Phones & Devices

1590 Topics

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swaggydoorknobExtra
posted in Apple Phones

Phone Out of Stock

I wanted to buy either the iphone 7 or 8 plus, but I've noticed that alot of the phones have been out of stock for awhile. I was wondering when there will be another restock? Or is there a time frame anyone could give me?

3
K
3 years ago
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asherxoPaparazzi
asked in Other Android Phones

Return policies?

 Last Sunday, my prior phone simply died that morning. I was staying at a friend's house in Burleson, Texas. I was taken to a local Cricket store and purchased a new phone a few hours later in the afternoon. Just days later I began to have problems with this phone. It wouldn't let me answer and was kicking the caller to voicemail after two rings.I live in Garland, TX and this is where I purchased my last phone and setup my account. I walked in this morning, and was then told, "Sorry, we can't do anything and you have to go back to the original store." This is 60 minutes away. The problem disney hub with this is that I can't drive. I have no way to get there. I simply don't see how on earth that as a customer for several years that a phone can't be returned at this store. I actually wanted to upgrade to a better phone. Yet, I rather take a slap in the face saying too bad.

1
D
3 years ago
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JustdarrisExtra
asked in Apple Phones

Restock

Hello, I was wondering when will the iPhone 8 Plus 64gb restock or how do you get a notify by email when that item is available?

1
D
3 years ago
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cougleStuntman
asked in Samsung Phones

Advanced messaging.

When will cricket enable advanced messaging for the s20 5g ultra.

1
D
3 years ago
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Debbie1962Paparazzi
asked in Other Android Phones

I forgot my username and password and secret question to my cricket app on my phone

I forgot my username and password and my secret question to my cricket app on my phone and I need help with it it's not letting me log in to the app...

2
F
3 years ago
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SaltIsGoodPaparazzi
posted in Samsung Phones

Wifi Calling

Well, Cricket has locked my phone, and now they are claiming they did not lock it.  To make matters worse, my amazing Samsung Note 9 does not qualify for Wifi-Calling.  Does anyone know why?

2
J
3 years ago
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JackieguidryPaparazzi
asked in Other Android Phones

Voice mail

For some reason when anybody leaves me a voicemail I can call into my voicemail but when I get into it asked me for mailbox number and a password I have no idea what those are. How can I get help on this and get my voicemails?

1
D
3 years ago
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ProthosPaparazzi
asked in Other Android Phones

Were on Phone memory are vissual voice mail files stored

I KNOW for a fact that visual voice mail stores messages on the phone as files.  They can be played back LONG after being deleted from regular voice mail directly as long as left on the phone in visual voice mail, and can be played even without a sim car or internet connection...so they are stored on phone for sure. .  WHERE...what is the file path to the message files???  Other places in this forem people say they are not stored on phone... they are, as the above proves... I cannot fine where, for saving the files to my computer hard drive. CAN someone please give the path to the files on android.   THANK you much!

1
J
3 years ago
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judidenchExtra
posted in Samsung Phones

anyone is else having issues paying on the web on CVS' site for remedies?

I simply attempted to take care of tabs at CVS in AZ (Peoria) and the online compensation wouldn't experience - created a blunder message for the clerk of "Delicate not legitimate." The staff had been seeing it throughout the day, and they let me know "simply call support - they'll drop it and send it back through as a card cover tab." So I called - and they as far as anyone knows despise the installment (I got a notice,) however when I shut the application and opened it again as trained. They appear to be feeling the loss of that used to be there before. 

1
J
3 years ago
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ryderaPaparazzi
asked in Other Android Phones

Port in number and phones become out of stock!!!

Why are all the phones unavailable when I want a port in a number and add a fifth line?But if I’m buying the phone it’s in stock!!!I’ve been a customer for several years and I feel like this is unacceptable...

1
Marlena_Cricket
3 years ago
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ryderaPaparazzi
asked in Other Android Phones

Port in bundles not optional in store

So to port in a phone number and get a discounted phone you have to have a bundle of Phone protection and screen protection included that is non-negotiable in the store?

1
jdor_Cricket
3 years ago
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CricketliPaparazzi
posted in Samsung Phones

Can't send or receive mms messages

Switched to Cricket from Verizon today... Now just realized can't send or receive photos or even plain text on S8, S9+. Set APN per instruction, rebooted a few times, no help. Anyone had similar issue and any known solution? Thanks a lot ahead.

3
B
3 years ago
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rsmcomputerPaparazzi
asked in Other Android Phones

Unable to send or receive MMS

My BYOD OnePlus 5T has NEVER been able to send or receive SMS with pictures, no matter how small (can't even send a 50kb JPG).  When I try to send a text with a picture, 5-10 seconds after I click send ( >>) I get "Message not sent: service not activated on network"I've revised/added/deleted APN settings over and over based on the latest blog suggestions, confirmed that MMS will not work when I am connected to my Wifi or not, tried three or four different texting apps (Messages (default - blue icon) Messages (green icon, Textra, WhatsApp), on my 3rd Cricket-issued SIM, had Cricket retail technicians try to fix, etc.  I am ready to switch to another provider.  PLEASE, someone, HELP!

5
B
3 years ago
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SlickslackPaparazzi
asked in Other Android Phones

Using many apps, top portion of screen goes black

I now have two screenshots of this irritating feature I can't seem to figure out how to disable. I'm using a pretty new LG Fortune 3, running Android version 10.What happens is, I'll be using some app, maybe scrolling or otherwise interacting with it, when suddenly, my app is pulled down to the lower 3/4, 2/3, or lower 1/2 of the screen, leaving the upper portion of the screen as black, with small print saying "tap here to go to full screen."What is this "feature" called, and how do I disable it? Thank you.

2
S
3 years ago
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Mlee77Paparazzi
posted in Apple Phones

Phone locked

Cricket I have read the post and spoke with your customer service reps and none of you tell the truth!  First time the rep said they couldn’t unlock my phones bc of the computer systems which was lie #1.  Called back 4 hours later and guess what no ticket was created to have the phone unlocked lie #2.  Now 24hrs has gone by and I still haven’t gotten a call with a resolution lie #3.  You’ll hold the phones even if you have been with the company for 6 months bc your doing it to me right now which is lie #4.  I don’t know if it’ll do me any good but I filed my complaints with the BBB and the FCC.  The FCC actually has a category for fraud and theft which is exactly what cricket is doing here.  Cricket you don’t have the right to take people’s stuff and hold it.  

3
J
3 years ago
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SimonReidExtra
posted in Other Android Phones

How to stop buffering on catmouse?

Hello guys,I am having trouble using the catmouse app on my android phone. Now what should I do to stop buffering on the catmouse?Can anyone help me.Thank you!

0
S
3 years ago
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km4304Extra
posted in Samsung Phones

Samsung Galaxy Note20 Ultra

I want to know if the new unlocked Samsung Galaxy Note20 Ultra would work on Cricket?

1
Bulldog
3 years ago
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jebulaExtra
asked in Apple Phones

Phone Out Of Stock

Okay so I was planning on getting the iPhone 7 but it's out of stock. Does that mean it's out of stock online only or in stores as well? 

5
B
3 years ago
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KimallowExtra
asked in Samsung Phones

No service

Over the past few days, my phone has been saying "No network service" and "Emergency calls only" at my work. I've had service in the exact same location for the past year. What can be the cause? I have an S10e if that makes any difference.

5
F
3 years ago
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peewee5001Rising Star
asked in Other Android Phones

Phone upgrades

I saw tonight where another cell phone company is offering upgrades to their customers. It would be nice to see Cricket come through for their customers. I believe the benefits were extended time to pay bills, plan upgrades, and phone upgrades.

3
2
3 years ago
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SaltIsGoodPaparazzi
posted in Samsung Phones

They Locked My Phone, and WONT Unlock it!

I purchased an unlocked Samsung Note 9 in December 2019.  I used my Cricket sim card and continued service with them.   However, their coverage strength diminished at my office to the point that I could not call, text, receive texts or voicemails at my work place.   I tried to switch over to Verizon, only to find that Cricket locked my UNLOCKED phone.   They said their policy, like other cell providers, requires 6 months paid service before unlocking the phone.   WHAT?!   WHAT RIGHT DID THEY HAVE TO LOCK AN UNLOCKED PHONE I BROUGHT TO A MONTH TO MONTH PLAN?  They would not budge.  That was in January, one month into use of the new phone.  Now it's July.   Their sixth month period of required paid service has passed.  THEY STILL WILL NOT UNLOCK THE PHONE!!!!!   TERRIBLE!!!!   WHAT KIND OF "SERVICE" IS THIS?    I will scream from the rooftops for people not to use Cricket.&n

1
S
3 years ago
V
VibePaparazzi
posted in Other Android Phones

you can enter my country with the cricket network

you can enter my country with the cricket network

2
V
3 years ago
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Unlock-itExtra
posted in Apple Phones

Unlock

I have been a customer for 2 years & cricket is refusing to unlock my iPhone 7. I paid cash for this phone & no where on my receipt does it say this particular phone has to be in use for 6 months before it will be unlocked. I have 1 month until I hit that 6 months & I am going abroad. In store they told me my phone was unlocked & useable abroad. It’s not. Calling customer service was pointless. They told me it needed to be active 6 months then 7 months & they can’t help because the system is what unlocks phones. They can unlock at anytime for military so I know this can be rectified by UNLOCKING my phone. If anyone knows how to get this unlocked please advise. Waiting the month is not an option.

3
A
3 years ago
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olsineinExtra
posted in Apple Phones

Trouble with iphone update?

Since the last update my autocorrect feature has been acting up, finishing words automatically with the first part of the word still attached. As you can see in my title it causes a lot of issues when typing even simple sentences, requiring a lot of going back and retyping what was messed up. ThanksWalmart one login

1
C
3 years ago
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jlgdaboysExtra
asked in Apple Phones

Unaware of 6 month lock policy, please help

A few days ago I transferred my service to ATT.   I tried to use my cricket iphone 11 and it said it was locked because i haven't had 6 paid months of service.  Well, my cricket account is closed, i only had 5 months of service, and now i have ATT and a paid off $1200 phone i cant use over one month of service.   I wasn't made aware of the unlock policy initially, but i understand it.  Since i have cancelled my account, with 5 paid months, can i please just pay you for the remaining month of service for an unlock code?  

2
N
3 years ago

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