Phones & Devices
I am considering updating my S4 to an unlocked S10. The S4 uses a micro SIM Card while the S10 uses a nano SIM Card. My S4 SIM Card is old enough not to be part of the Universal SIM Card kit, so it does not simply punch out to nano size.Questions:I understand that I need to get the nano SIM Card from the local Cricket store. Can this be done in advance of receiving the new phone without disrupting service on the current SIM card in the S4?I would like to have the new SIM card ready for when the new phone arrives, but not activate it until I am ready to setup the new phone. Is this possible? Or does the new SIM card activate automatically when it is issued at the store?Are there any extra fees associated with getting the SIM card in the store as opposed to online? I didn't see an option to generate a new SIM card via online purchase.
I placed an order for 2 iPhone 6s for my daughter and niece.... For some reason by me ordering after 2pm ET the order was placed the next day which was the 25th of February.... The 27th comes around and still no phones, I called to see what's the hold up, and was told it phones will be there tomorrow the 28th....That time comes and still no phones....So Saturday morning I called to find out that my phones was delayed at 5 in the morning..... Somebody from the office will notify me about my order.... Let hours pass on (Saturday) and decided to call back and get your phones have been cancelled, okay.... (So where's my refund).I was told I will have it in my bank no later than Wednesday which was the 4th of March....Checked my card nothing, even called the operated for my card and was told nothing was sent back from cricket.... Calls cricket back and explain to them (still on the 4th)that I haven't received my order or refund so what the hell is going on! Next thing I know is a ticket is
I had cancelled confirmed order for porting 5 number to Cricket due wanting to change type of phone, but now when i resubmit the order i unable to get the Promotion advertised on the website. I am getting error when i place the order. I have talked to 10 different customer agent and they are not able to figure it out.Error message I am getting: Only two phones (6s, 6s plus, 7 and 7 plus) is allowed per household.
Was posting and was cut-off. But like the lady said was simple and self inflicted. My solution? Uninstall and reinstall app..oh the prob I was having was I couldn't get a a server connection when using app. Had to Google it . Shouldn't let people share solutions. You might not have a job later! JK!
I purchased my Iphone through Cricket and have been a customer for over 1 year. I've requested my phone to be unlocked multiple times for almost 2 months and have not been able to get it unlocked. This was supposed to be available to me after 6 months of service. very poor response even though I've lived up to my part of the deal.
I have a 2019 Alcatel that I am trying not to loathe. I only use my phone for actual phone stuff, and to watch YouTube news programs. I also have the hotspot app so I can use my computer for actual computer stuff like research and email. I live where there is a signal (usually 3-5 bars) but NO WIFI. Which evidently is required for the automatic software updates I get. Constantly. They interrupt a news show, a text message I am in the middle of, etc. They are a constant banner on my screen when I turn it on. And I have zero access to public wifi. How do I turn off the Automatic Cricket Software Updates????? (yes, a little frustrated here) thanks :)
I can't even find a way to search for this bizarre behavior.I have had a Cricket voice mail account for many years. Callers are greeted with "Hi,<caller name>, <my name> is not available..."When my wife calls, she is greeted by "Hi, Phyllis..." My wifes name is not Phyllis!The greeting works correctly for my other contacts. I have tried changing her contact info, etc., to no avail. This has happened on three different phones I have owned over the years.I know it grabs the name from my contacts, but her contact info is not shared with a "Phyllis," or anyone else. Has anyone else ever experienced this? Cricket support?Help, it is driving my wife and I nuts.
For the past couple of months, I have been receiving text messages from various email addresses, sending links to porn sites. I can't figure out how to block these. I'd like to just block all messages from emails, since they keep changing the email address, and no one I know texts from email. Any solutions?Thanks!
I have been unable to get voicemail set up on my iPhone, even with the assistance of a customer service rep at 611. The message on my system says, "Welcome to the message management system" and asks for the number being called. If I enter my number, it says that it is not a valid number. I have now had my VM rest 3x, turned my phone on and off with each reset and still no luck>>>>PLEASE HELP!
I spend my winters in a place that requires me to get a temporary Cricket # to use the mobile hotspot to connect to my regular phone and to have internet access on my computer. Last winter I used a phone I received from a family member, it wasn't a Cricket phone but the hotspot worked perfectly. In November I got a new Cricket number and the phone also worked perfectly, hotspot and all. But suddenly since yesterday whenever I connect to my hotspot, pages take ages to upload (up to 10 min if they even upload), something I had never experienced before. Talking with Cricket customer service people it seems like their system suddenly decided to block the hotspot on my phone that was working perfectly fine. I'm extremely disappointed with them as I have been using their services without any problems until.now. As I don't want to buy yet another phone, I will have to go to another company, unless there exists a magical cure to make my hotspot work properly again?
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