Phones & Devices
When I try to log back in I keep getting a “error occurred during iMessage activation” I know it’s not my iPhone for sure because I’ve brought it from another company to Cricket. Only the phone number changed. Is anyone else experiencing this? Could it also be the person who previously had this cricket phone number? Because I am still getting a lot of texts and FaceTimes asking for them. Maybe they are trying to claim the number still? I don’t know. Any help is appreciated. I have already tried resetting my network settings, updated to the latest iOS update, turned phone off and on, turned on airplane mode temporarily, turned off cellular data, I’ve tried everything. Taking it to Apple seems useless as I know for sure it’s not my phone. I’ve never had this issue before with the previous company and phone number.
Even though I replaced a new sim card. Changed the APN, restart my phone, airplane mode, reset network, etl...... Still no 5g. Can anybody help? Thank you!!!!Edit: I'm sure there is 5G coverage in my area because my wife's Galaxy s21 ultra got the 5g all the time.
BEWARE- BEWARE-BEWARE-I love Cricket- left once and came back. I pay for 7 (SEVEN) lines!! I am very frustrated right now, I have never turned anyone into the BBB but I am thinking on this.My phone broke, placed my SIMS in another phone. My phoneline was suspend for “not being 5G”. Okay, go to local store- “we are waiving upgrade fee”, okay. We leave the store. My son gets a call from same store stating that my account is eligible for a free phone upgrade, come back and pick out the phone, will only need to pay taxes.Myself and my son go to the store, my son (who had removed his SIMS card the day before) picks out and obtains his 5g phone.I pick out phones for the other 2 lines that need upgraded. They are not ringing up as free, so I choose the other one. They have to order them, okay. Still no phone service. They will call “ tomorrow or next day, we will call you when they come in”.Four days later, I call to check. Oh yeah, they are here, they came in yesterday, sorry nobody called
Cricket Free Msg: Important! Your current phone will no longer work when we shut down our 3G network in February 2022. We are here to assist with upgrade options. To help with the upgrade process, we may re-direct your call to customer service. After January 8th, we may temporarily suspend your service in order to speak to you. You can avoid service disruption by visiting https://www.cricketwireless.com/3Gshutdown, dialing 611, or visiting your nearest Cricket store. Thank you! I have two phones on Cricket for several years. Samsung S7 and Moto G Power. Both were unlocked versions purchased directly from the manufacturer in the USA. Last Friday I received text above on Samsung Galaxy S7 phone about network upgrade. Started looking into things and the IMEI numbers for both phones failed the upgrade check on both ATT and Cricket web sites. Both of these phones do 4G, LTE, and use voLTE/ARM-WB (HD Voice). As long as the device supports AMR-WB, then HD voice is possible on 4G. It’s
Why has this issue not been solved yet? My Galaxy S10+ has options to block cell based spam but no option to block email based spam send to entire groups of #s. This is infuriating and I am sick of it. I hear other providers like ATT and Verizon have this capability, why is Cricket lacking?
We need to.upgrade 2 of our phones for the new 5g system but they only allow you to order one phone and when you get it and activate it then you can order another one. That makes no sense at all. If I'm having to upgrade 2 phones, I should be able to order 2 phones at the same time. I'm about ready to switch companies
I have been a customer since April 2021; but on Sunday night my worst nightmare came to fruition. I use apps like Doordash to earn a living; and Sunday night while on a delivery the app crashed.In a panic, I force stopped the app then restarted my phone. However, I was unable to remember a pattern I had created the day before to unlock my phone; due to concerns about Android devices being vulnerable to data breaches, I decided to create an additional level of security Because Cricket was unable to help me, I had to contact LG in order to do a hard reset. Again I did this out of desperation without realizing that my data would be lost. Once this was completed, I have been having problems getting back in because I forgot my Google password. I understand that this is out of Cricket’s hands, but I visited the store to see if they had a way to work around this. Unfortunately, the in-store representative was very condescending, claiming that I should have never performed a hard reset. Becau
Hi,I ordered a new iphone 11 (128g, black) at the cricket online shop, but the package was lost at the UPS Access Point. I filed a claim at the UPS website and they said they failed to find my package. I can see that my status changed to ‘claim issued(approved)’ . They said that they will forward the search results to the shipper and I need to contact the shipper for further details if I have any question. Since I have no idea what I am supposed to do next, could you let me know what I should do to get refund or redelivery for my lost package? My tracking number is [Removed private information] and the order number is [Removed private information]. Thanks in advance!
Will my Moto G7 Plus work on Cricket after February, 2022? I purchased from Amazon in 2020. Description: Motorola Moto G7+ Plus (64GB, 4GB RAM) Dual SIM 6.2" 4G LTE (GSM Only) Factory Unlocked Smartphone International Model, No Warranty XT1965-2 (Deep Indigo). HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100 - LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 18(800), 19(800), 20(800), 26(850), 28(700), 38(2600), 40(2300), 41(2500) - Dual SIM (Nano-SIM, dual stand-by) https://www.amazon.com/gp/product/B07NP2Y82Q/ref=ask_ql_qh_dp_hza Can someone who understands smartphones explain if it will, and why or why not? Thank you.
I’m considering purchasing an Apple iPhone 11 from Apple in the next couple of months, carrier unlocked. Will I be able to transfer my SIM card from my iPhone 7 Plus to the new phone, as well as keep my current hotspot plan? I want to basically render my iPhone 7 Plus to be able to work only through WiFi, I’m not interested in losing the phone body. I figured that putting the SIM card into the new phone would give me the phone number that’s already associated with my account, so I’m not worried about that part.
I have had this Moto G Stylus 5G 2021 for over a year now, fully paid off at time of purchase, and decided to unlock the device (even though I am not planning to switch carriers at this time). I tried to do it online on the website, and it prompted me that I had to do it through the MyCricket application. I tried, and got "Received HTTP 400 with reason: " error. Tried doing it through Wi-Fi, same thing. Tried clearing cache and data on the MyCricket app, and still no dice. The app is also up to date. Can anyone assist me in what to do further? Thank you in advance. Edit: solved through rebooting device. Device is unlocked now.
There are Chinese and international version , European and US versions . Its US version works fine on safelink ( ATT) network . Your imei checker says incompatible , but is that due because there are various versions that are incompatible ? Since its US version that can use ATT network and unlocked would it work ?
My phone is only a few weeks old and is very slow! It takes 20-30 seconds from the time I hit the text message button to pull up the text message screen, and another 20-30 seconds from when I hit the “+” sign to begin a new message, until the screen appears for me to start typing the new message.It also takes the same 20-30 seconds from when I hit the camera button until a screen appears to take the picture.Tried restarting the phone and the issue persists……………….Any help or suggestion is much appreciated!Thank you!
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