Phones & Devices
I have had this Moto G Stylus 5G 2021 for over a year now, fully paid off at time of purchase, and decided to unlock the device (even though I am not planning to switch carriers at this time). I tried to do it online on the website, and it prompted me that I had to do it through the MyCricket application. I tried, and got "Received HTTP 400 with reason: " error. Tried doing it through Wi-Fi, same thing. Tried clearing cache and data on the MyCricket app, and still no dice. The app is also up to date. Can anyone assist me in what to do further? Thank you in advance. Edit: solved through rebooting device. Device is unlocked now.
If you have purchased a Cricket s20FE, do not update to Baseband G781USQU3DUCB, their latest OTA update. Your device will begin disabling the backlighting on your screen and begin to flicker when under bright areas (outside) when you have adaptive brightness, or anything higher than 80% brightness enabled outside.My temporary solution is to disable adaptive brightness and keep it at 60-70%, and hopefully Cricket will release the G781USQU3DUD4 (April 20) OTA update.I have tested this on 3 devices so far, and even flashed this firmware on an unlocked s20FE.On a related note, I have noticed Cricket's baseband versions are identical to At&T's. So I am not sure why they are 3 versions behind from At&t, or if you can flash to their firmware.Is it possible to pop an ATT sim inside the device to get the OTA update?
Will my Moto G7 Plus work on Cricket after February, 2022? I purchased from Amazon in 2020. Description: Motorola Moto G7+ Plus (64GB, 4GB RAM) Dual SIM 6.2" 4G LTE (GSM Only) Factory Unlocked Smartphone International Model, No Warranty XT1965-2 (Deep Indigo). HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100 - LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 18(800), 19(800), 20(800), 26(850), 28(700), 38(2600), 40(2300), 41(2500) - Dual SIM (Nano-SIM, dual stand-by) https://www.amazon.com/gp/product/B07NP2Y82Q/ref=ask_ql_qh_dp_hza Can someone who understands smartphones explain if it will, and why or why not? Thank you.
Hello,After purchasing a new iPhone 8+ from Cricket wireless and fulfilling their unlocking requirements, I unlocked the IPhone (from my account) I ported out to Sprint/TMobile to take advantage of their free line offer on the family plan.However when trying to activate the IPhone on the Sprint/Tmobile network, I get a message “Sorry, but this phone can't be activated with Sprint service”Sprint is indicating that the device is not fully unlocked and I need to contact Cricket. I have contacted Cricket Wireless support twice and they keep pointing me to the “Phone Unlock Requirements” which I already fulfilled. The phone was unlocked from my Account. Now I am unable to get into my account sine I am no longer a customer Can someone from Cricket wireless assist and get help get to the bottom. It shouldn’t be this frustrating. Thanks
Hi,I ordered a new iphone 11 (128g, black) at the cricket online shop, but the package was lost at the UPS Access Point. I filed a claim at the UPS website and they said they failed to find my package. I can see that my status changed to ‘claim issued(approved)’ . They said that they will forward the search results to the shipper and I need to contact the shipper for further details if I have any question. Since I have no idea what I am supposed to do next, could you let me know what I should do to get refund or redelivery for my lost package? My tracking number is [Removed private information] and the order number is [Removed private information]. Thanks in advance!
I tried adding protection when I bought my phone online. After I got my phone and started activating it I find out they never added it. There just the money to my account. So after calling customer service they told me I had to go to my local cricket. Well they tell me they can't add it. Yes I tried to get it before my 7 days was up.
I have been a customer since April 2021; but on Sunday night my worst nightmare came to fruition. I use apps like Doordash to earn a living; and Sunday night while on a delivery the app crashed.In a panic, I force stopped the app then restarted my phone. However, I was unable to remember a pattern I had created the day before to unlock my phone; due to concerns about Android devices being vulnerable to data breaches, I decided to create an additional level of security Because Cricket was unable to help me, I had to contact LG in order to do a hard reset. Again I did this out of desperation without realizing that my data would be lost. Once this was completed, I have been having problems getting back in because I forgot my Google password. I understand that this is out of Cricket’s hands, but I visited the store to see if they had a way to work around this. Unfortunately, the in-store representative was very condescending, claiming that I should have never performed a hard reset. Becau
Hello!Recently my iPhone XS was giving me full of storage notifications. I deleted pretty much half of my apps and about 400 photos and videos, but it literally did not change anything. The phone was still full and giving me notifications. I thought it was a small glitch or whatever, but the next day I wake up and my phone gave me the notification that I cannot use the internet, make phone calls, or anything on it because of the full sthappymodorage. I did the most stupid thing ever and did a reset on it to get it back and see if the problem might fix itself. Now the iPhone only starts and resets the bootup process. I assume it cannot b10.0.0.0.1oot up because it's too full. I haven't put it in recovery mode be192.168.1.254cause I read that it then 100% erases your data. Is that so? Is there any chance I could get my phone back with no data loss or is it already gone at this point? The phone is still under warranty, but the store said Apple will delete all the data and reset it or give
How in the world is someone on disability supposed to upgrade 4 phones to 5g phones? They cost way to much and to top it off just because we are customers we have to pay more than new customers do. So because some of us have been with cricket for over 10 years which with any other company would be a loyalty customer and would get extra benefits, we, on the other hand get screwed and will lose our plans and phones n probably numbers also because not everyone can afford new 5g phones. 4 of them at once anyway. Not with your prices for loyal customers! Plz explain how I'm supposed to upgrade 4 phones to 5g by next month??
We need to.upgrade 2 of our phones for the new 5g system but they only allow you to order one phone and when you get it and activate it then you can order another one. That makes no sense at all. If I'm having to upgrade 2 phones, I should be able to order 2 phones at the same time. I'm about ready to switch companies
Hi everyone, I have a Galaxy s20 plus. When I receive messages while phone is off, it does not display the time the message was received, but when the phone was turned on. This is only occurring with txt not mms. Using built-in samsung messaging. The attached image is what I received from Cricket via Facebook Messagner Any help would be greatly appreciated. Thanks
Why has this issue not been solved yet? My Galaxy S10+ has options to block cell based spam but no option to block email based spam send to entire groups of #s. This is infuriating and I am sick of it. I hear other providers like ATT and Verizon have this capability, why is Cricket lacking?
We recently received a new Google Pixel 6. We bought the unlocked version that is supposed to work on all carriers. Switched the sim over and the phone wouldn’t work, furthermore the number showed up as suspended on myCricket.We switched it back into the original phone and after a while the suspension was lifted. The Cricket website lists the Pixel 6 as supported, however when we plug the imei number it says the device is not supported.Anyone have an idea what is happening? Any suggestions?Thanks!
A couple days ago, I went to my camera roll and saw this small section where my iPhone had generated 2 edits to 2 pictures on my phone. 1 photo had the levels adjusted to it, and the other turned a live photo into a stable loop/gif. For some reason, that section is gone and I don't see any options within my photos to make similar edits.I hope this all made sense, can someone tell me how to get it again? I thought turning the live photo into a stable gif was super cool and would love to do it to some other photos.
My iPhone will charge consistently using a cable for weeks/months. Then all of a sudden it doesn’t. No charging at all. So then I will use a different cable. Then it will be okay…until it isn’t.The cables are from Apple. The source of power is direct from the electrical outlet using the “brick” that came with it. The phone is clean, the cable is clean. The battery was replaced about 10 months ago. I cannot recall if I had this issue before the battery was changed. The battery life is 94%Suggestions?
unihertz jelly pro not listed as compatible with 5G--will be changing service if cricket doesn't quit the cash grab
Keep getting texts/interrupted calls that my phone doesn’t support 5G/4G LTE. It clearly does (as multiple other services have confirmed). Since Cricket’s whitelist is nothing more than a cash-grab attempt to force customers to buy phones they don’t need, will be switching services unless tech support actually starts acting like tech support and adding ALL phones that qualify to their whitelist rather than lying about a phone’s capabilities.
I bought a brand new phone with my money from working yesterday, good quality, was a great deal for the features. Gets it set up, and gets a text that it’s not compatible, ends up calling Cricket and the issue gets sorted. Later I decided to update my phone, IMEI gets reset and now my phone is back to being incompatible. Note that I am not rich and I’m happy I got to pay for the phone I did, but now I had to wait a day for Cricket to be open to call them just for them to deactivate my phone number. They mentioned during both calls that my phone was 3G, despite it being a 4G phone and kept talking about some “HD Voice” feature. I barely make phone calls, why is this even a thing. So now I have to return the phone because it’s under my families plan, which by the way all their phones are going to be deactivated in February so expect us to leave Cricket soon. By the way I believe this is the list of phones that are compatible? https://www.cricketwireless.com/support/great-big-network/byod
I was assaulted and hospitalized at the end of November 2021. The man who assaulted my evaded the police and hasn't been caught yet. He has been harassing me and hacking my phone every day since th assault threatening to get my family or me if I choose not to talk to him. Par change my phone number please?!,!?
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