Phones & Devices
My wife has the Samsung S9 and she just got the Android P update last night. My son has the Samsung S9+ but hasn't received the update even though it's out. We went into settings and did the manual search but it says it's up to date. When will the S9+ get the Android P update?
Hello earlier today I decided to reset my phone to factory setting however I selected esim instead of keeping esim and now I can not make any phone calls or anything and I seriously need to get my phone working again because of my doctors and medical personel that I communicate with. Please help thanks.
I have been having all kinds of issues lately with the network on all of the phones on my account. I can't make phone calls, text, or use mobile data. Phone only will work with WiFi. I've called customer several times and still no resolution to the problem. It is happening on multiple lines on my account. Customer service has been NO HELP the several times I have called them about this issue. It has grown VERY FRUSTRATING that I am seriously thinking about switching to someone else. I use to never have any problems with Cricket. I need answers!!!!!
I have never set up my voicemail and now that I’m back to work and a lot busier I need to activate it asap. I’m not getting any option to reset on the website, in the app and no luck with customer service because it’s Sunday. I called my local cricket wireless and without any reset option on the website I’ll have to take my phone in. Can anyone help me with this? I have the iPhone 11
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hello I want to buy my mother a new phone for Christmas and I was planning to get the Samsung galaxy a10 on amazon for 130$ it is GSM and LTE. she is set on using cricket wireless and I don't want to buy the phone if it will not work with cricket wireless. will the Samsung galaxy a10 work with cricket wireless?
Buy Moto G Stylus 5G for my daughter 7/28/21. It seemed like a really great phone. I recently bought myself one and was thinking of buying one for my husband. No problem until October 2022, when the phone suddenly had issues charging?Advice? Anyone with similar issues? Any fix? I am paying for the Cricket Warranty. Should I call about the Cricket Warranty? Should I call Motorola?
Hello, I have an iPhone 14pro and I have had this issue with my previous 12 also. My visual voicemail shows I have no messages then I call in from my own phone to check voicemails and there are voicemails for 2 weeks appearing. This is very bad for my business. I do not know how to fix this and is there a way to check the voicemails from another phone also? @Cricket
My old phone (LG Stylo 5+) bricked recently and i got a new phone under cricket (Moto g pure) however on my old phone I had some locked folders, and thus files, in my photo gallery all of which were stored on my SD card. When I put the SD card into my new phone all my unlocked files are available, but my locked ones, while showing up in the files app, say that they are unable to open/play. I need access to my photos and videos again but don't know how to get access to the without my old phone, which as mentioned before is completely bricked and unable to turn on period.
Why does the Pixel 6 Pro not get 5G but you have this listed on your site?Google Pixel 6 Pro 5G - Cricket WirelessWhy would you allow one you sell to work but not BYOD? It even says 5G. I had 5G working at one point now, it is back to LTE only. Why would Cricket intentionally limit this? The phone work with ATT, so we know it is something you are limiting on purpose. Please explain.
Okay I have this Obama phone I'm not sure if anybody around me country is familiar with the term Obama phone but it's a free government phone right okay here's the issue on my way I can't use the phone because I can't get it charged the battery is bad and blah blah blah but I managed to keep the SIM card active and I bought this cricket phone here last night at Walmart I'm wondering if I can just put my SIM card out of my government phone in this cricket and it'll work or do I have to go through the service provider insurance wireless and then do it I think I already know the answers question but just curious thank you bye
I copied and pasted this from another user but tweeked a little because this is the exact situation im in right now! I have been a Cricket customer for about 12 years now. On Tuesday, my phone suddenly stopped working. It said it wasn't connected, and it said it was not permitted to make phone calls. I took it to the local cricket store, and we tried multiple methods to fix it, and even called customer service together several times. When I tried to enter my PIN for the account, it did not work. We tried several numbers none of them worked. They gave me a security question, but it was not a security question I had ever set. We finally came to the conclusion that someone had taken over my Cricket account and stole their way into my password/pin and changed the PIN and security question. I need to disable the SIM that is currently (fraudulently) attached to my Cricket phone number. I also need to change the PIN, challenge question, and password. I have called the customer service number
Hi everyone, I have a Galaxy s20 plus. When I receive messages while phone is off, it does not display the time the message was received, but when the phone was turned on. This is only occurring with txt not mms. Using built-in samsung messaging. The attached image is what I received from Cricket via Facebook Messagner Any help would be greatly appreciated. Thanks
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