Phones & Devices
I got a message this evening stating that I had NO VOICE SERVICE Temporarily turned off by your carrier.Why did I get this? I made a payment back on the 22nd of July and then I log in this evening (7/23/23)and my account stills says that I need to make a payment of $55.00I would have thought that if I made a payment that your system would be smart enough to pick up the fact that a payment was made and NOT still show that it’s looking for a payment.But it seems like I get the NO VOICE SERVICE a lot and I want to know why. Because I am about ready to find a different carrier to go with because I am getting tired of not having service with CRICKET.
Within the past couple months, I have not been able to access my voicemail, and callers have not been able to leave voicemails. When I try to access my voicemail, it says I do not have my voicemail setup, but I already had it setup and there are no options to set it up. Also, I can’t change my voicemail password. I’ve tried everything to fix it myself, from checking for call forwarding to resetting my network. Nothing has worked. When I called customer support, there was no option to help with this problem. Help!
Cricket Protect Plus, AT&T Protect Advantage or whatever you would like to call it everyone still ends up filling a claim with Asurion and finding out they have to mail in the damaged device and pay for a new one. Apple will either repair the defect at no charge, using new parts or previously used Apple genuine parts or replacement product that is new one.
today i got a mexican smartphone so i put my cricket sim on it but when i go out i doesn’t have internet connection, i try everything, restart the phone, the settings, everything, also i try to put it back in my past phone that had the sim but it doesn’t work either, what can i do?
I was using gmail account (1) to send my phone alerts for work. This is the format I used to send mms messages to my phone: firstname.lastname@example.org. Everything worked perfectly for a while. However, recently my phone stopped getting these messages from gmail account (1). I tried another gmail account (2) and it worked!.. However, the next day the same thing happened where I was unable to get texts from gmail accounts (1) and (2). As of today, I am not able to send texts to my phone using gmail accounts (1) and (2) but if I use a third account (3) the texts will send to my phone. Any idea why this is happening? Seems like sending texts via mms is getting flagged and blocked at the carrier level to me, nothing changed on my end. Is there a way around this, I cannot change the original email address (1) at work. I will update more I called support and they raised a ticket. I don’t think support was fully understanding my issue with these mms texts which is fair considering it mi
Hi, I just bought an iPhone 14 pro max and need to convert my physical SIM to eSIM. However, I traded my old iPhone in and do not have the ICCID number from the physical SIM anymore. Can you please assist me with getting my phone set up with eSIM? I've been a customer with cricket for a while.
I was looking on the Motorola site and they say that their Motorola Edge 30 Fusion 2022 and their edge plus 2023 are compatible with Cricket’s 5g network. I’m wondering if this is true. The only way to check it on the site is if I’ve already purchased the phone and enter it’s imei. This would be a huge waste of money if I purchased one and it doesn’t work. Can someone help me with this. I want to stay with android, but the selection of premium devices isn’t that expansive.
Llevo ya casi dos semanas intentando hacer la transferencia de mis dos líneas de Cricket hacia Xffinity. Y en el chat no me dan ninguna solución y comentan que es asunto de Xffinity. Ellos me han dado razón de que el número está bloqueado y que les aparece un código de error al intentar hacer la transferencia. Un mensaje que dice que el MDN no es compatible con el código. Me lo han comentado 4 asesores. Tengo dos líneas que contraté al mismo tiempo y el problema solo sucede con una de ellas. Pero en Cricket insisten que la línea con ellos no tiene ningún problema. También me lo han repetido como 4 asesores.En verdad agradezco su ayuda.
I recently got a new sim card for my galaxy a51 5g.But when I go to unlock the network (when I restart the phone it says "Would you like to unlock the network?"), it asks me for my cricket phone number. This phone was given to me by a friend, so I don't know the number. The cricket sim card wasn't been payed for after I received the phone. How do I find the phone number?
Hello I have a dilemma.I recently purchased an iphone 13 from iphone 6 and swapped out the sim card.Voicemail was not enabled on my phone/sim card so I enabled it which was a whole ordeal in itself. And sent a couple of test voicemails. Which I was able to play but the visual voicemail feature does not seem to be there. I then follow the dozens of other articles people have with similar issues. From reset network settings to clock settings to siri settings. None seemed to allow me to see visual voicemails.I tried contacting cricket wireless support twice now and they were wholly unsuccessful in getting my issue resolved.And the representative at the store couldn’t help. It also doesn’t help matters that the feature is baked in so I have no clear confirmation about the issue other than to soft-test it. Please someone tell me how to enable this seemingly basic feature on my phone.
All of a sudden neither my husband's phone or my phone have service. Bill is paid and not due for another 2 weeks. Since it's the same time on 2 devices this is not a sim card issue. I can't make calls, receive calls, no texts, nothing. What can be done to fix this? I like cricket and left boost mobile because their service sucked. I don't want to find another service again.
I have an issue started on June 21,2023, I am not able to sign in my cricket account in the App on my Cricket phone or the website from Cricket wireless on my phone. I have done everything suggested by customer care service, and from the Developer from the play store.Customer care service asked me for the pin number for my account, my password, my username and phone number associated to my personal information to my Cricket account, I had to give it to them to see if they could fix my problem.Okay I go to my tablet and enter my information and wow I got in on the app and website from my Tablet, but can't change my information or password still yet. Because they're experiencing trouble with the app and website.Has my account been hacked? Because I gained access from another device linked to my phone? And was I stupid for allowing customer service have my log in information?
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