Phones & Devices

1421 Topics

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webbejExtra
posted in Apple Phones

Iphone XR SIM Card Size

Is the Iphone XR SiM card the same size as the Iphone 6S Plus SIM Card. 

1
Grod_Cricket
4 years ago
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Josh906Extra
posted in Apple Phones

Sold iPhone XR that’s locked

I bought a iPhone XR off Facebook Classifieds not knowing that Cricket has a locked period and the guy who sold it ghosted - so now I have an expensive paperweight. Cricket won’t help me without his phone number and pin which I obviously can’t get. Is there anything I can do?

1
Grod_Cricket
4 years ago
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Zingo775Extra
posted in Samsung Phones

Disappeared icon

Software update deleted my voicemail icon. How do I get it back?

1
BillyM_Cricket
4 years ago
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TopGun1512Extra
posted in Apple Phones

Phone Compatability

I recently bought an ATT locked iPhone xs. Will this phone work with my cricket sim, or will i have to get it unlocked? If i have to get it unlocked, what are the steps i need to take in order to do so?

1
BillyM_Cricket
4 years ago
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RammburstPaparazzi
posted in Other Android Phones

Will cricket get the new LG stylo 4 plus?

In September LG released the new Stylo 4 Plus that is dust and water resistant. What I am wondering is when and if Cricket will switch to it.

1
D
4 years ago
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IcejustPaparazzi
posted in Other Android Phones

V20 update

Hi I have at&t unlocked V20 that I use with cricket network. Why doesn't it receive updates? Even when I checked for updates via settings it says no update available

4
V
4 years ago
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sgoodwin01Extra
posted in Samsung Phones

OS out of date

chase bank tells me my operating system is out of date and I  am unable to use the phone app.  However my phone says that my OS is up to date

1
BillyM_Cricket
4 years ago
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DC1357Extra
posted in Apple Phones

Pre-Ordering iPhone XR

Hi, I am trying to preorder the iPhone XR on the Apple website, but it is asking me to choose a carrier (AT&T, Sprint, T-Mobile, or Verizon). There is no option for an unlocked version. If I choose the AT&T version, will I still be able to use it with Cricket since they use the same network?

3
L
4 years ago
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ctolbert519Extra
posted in Other Android Phones

Hot Spot

I have never been so disappointed with my Cricket service I have been a loyal customer for over 8 years and referred other friends and family to not be able to get my tethering hotspot on my ZTE axon phone which Cricut does not offer for a purchase I still keep Cricket as my service I had to tethering once I purchase the phone and removed it to not being formed by customer service that once I remove the tethering because of my ZTE axon phone I would not be able to reinstate the tethering hotspot this is not acceptable for a loyal customer for over 8 years I'm sure I'm not the only one that's upset about not being able to get the hotspot or the tethering on other phones again this is not great customer service this needs to be brought to the attention of crickets president and I know that I am not the only one that will stop using and referring people to Cricket if this is not changed immediately.

1
D
4 years ago
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bananajojoExtra
asked in Other Android Phones

Sim card installed but not working

Hello,I bought an LG Stylo 3 yesterday. We went to a Cricket Store to get it. The representative made a mistake, that caused my other phone to be disconnected. Then he tried again and he said porting would work. I have waited 24 hours and porting has been unsuccessful. We also tried switching the Sim but the software crashed and they told me to wait. The error I get is Unable to send Message With Cricket Error 38. Any help is appreciated!

1
BillyM_Cricket
4 years ago
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alcateluserPaparazzi
posted in Other Android Phones

Alcatel PULSEMIX problems after Cricket Update

I have 2 Alcatel PULSEMIX phones. They were working fine until the point the last Cricket Updates got installed in mid-August. Since then, and exactly then, the battery started to go down within about 5-6 hours, earlier it lived for more than a day with no charge. The phone is hot, sometimes burning my skin when in my pocket. Now both phones are doing the same and as they received the Cricket Updates with about a week difference, I could exactly confirm that the Cricket Updates caused this issue, nothing else has changed. How can I roll back these last updates? Or how can Cricket fix my phones? They are totally useless now, they are always on the charger. and not mobile phones any more. The problematic Update build number is 4F7UCY7.   

25
R
4 years ago
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BGazdecki419Paparazzi
posted in Other Android Phones

Can i fill a small chip on edge of screen?

My phone fell off my side table and must have caught something just right as there is a now a small chip on the one edge of the screen.  Nothing is affected performance wise, I can just feel the roughness where it chipped.  Is there anything I can use, maybe superglue or something, to just fill in the chip so it's not so rough?  As I said, I see no issue with performance so I don't need to replace the screen or anything, just basically a cosmetic fix.Thanks.

1
BillyM_Cricket
4 years ago
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jkatzmanExtra
posted in Other Android Phones

Call volume low on Moto E5 cruise

Hi there! My new Moto E5 Cruise has a few issues, one of which is this: I can barely hear calls on my headset unless I have headphones on. I have already tried to adjust call/device volume levels, to no effect. Please help and thank you!

1
BillyM_Cricket
4 years ago
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SonyaPaparazzi
posted in Samsung Phones

Galaxy Amp Prime 3 Bluetooth not working

I've had this phone for a little over 2 weeks.  It's a great phone except that sometimes for no reason when I switch the Bluetooth to the "on" position, it does not actually turn on and I'm forced to reset ALL network connection settings in order for it to work.  This means I have to manually re-set up wifi connections, wifi passwords, reset all formerly paired bluetooth connections, etc... I never encountered issues like this with my previous amp prime which worked great for over 3 years.  I've checked for system updates but my system is currently up to date.  Please help.  Thank you.

10
J
4 years ago
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OkjlsazExtra
posted in Apple Phones

WiFi zones in car

How can I set up a wifi connection in my car using my iPhone?

1
D
4 years ago
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lulu345Paparazzi
posted in Apple Phones

iPhone XS and iPhone XS Max arrive at Cricket Wireless on Friday, 9/21/18

when its the new iphone xs max available on stores ?

1
L
4 years ago
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CincoAsylumExtra
posted in Other Android Phones

HCT One m9

I recently purchased this phone new and it is AT&T compatible. After switching my SIM card I can call and text but not access anything using data most of the time. A H shows up where the 4G usually is then I am kicked off any apps or sites. I've been to two different cricket stores, no help, even after customer service chatted with the store and reset my network.

1
J
4 years ago
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rstone2996Extra
posted in Apple Phones

Sim Card not supported.

Today, I transferred my iphone 8 plus to cricket from straight talk. Before I transferred I was guarreeted that my service would transfer with no problem. Once I transferred my sim card would not support. I ask the lady what was I going to do and she said that there was nothing that she could do. I paid 90 dollars today. I still currently do not have a phone. I am VERY UPSET about this issue. My wife is 8 months pregnant and I have to have a phone. Does anyone know anything that I can do? I have tried to get in touch with someone to just give me back my money since it would not work but I have had no luck. I dont mind trying out anything new but if it dont work I should be given back my money. I need a phone.

1
Marlena_Cricket
4 years ago
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sumyumExtra
posted in Samsung Phones

No ip address with new device

Hey

0
S
4 years ago
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Mcdonaldeddie19Extra
posted in Samsung Phones

phone at home i'm at work need to open email

phone at home i'm at work need to open email

0
M
4 years ago
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ejay1575Extra
posted in Other Android Phones

Customer Service

I bought a new pop socket for my phone today for $10 and the young man working there put it on for me at my request, he was nice and so was the young lady that was there. But when I got home about an hour later, the pop socket pulled right off the phone. I called the store and told them about it not sticking and that I wanted a refund so I can go buy a different brand or type somewhere else so I can get one that stays stuck on the phone. But I was denied a refund and denied a replacement for it too! I'm extremely dissatisfied with that kind of treatment after being a faithful customer for the last 9 months and paying for something that doesn't work is very upsetting. It was the store in Reseda CA at the intersection of Saticoy and Tampa. I need this corrected or I will have to take my business elsewhere and that would be very disappointing to me. Thank you.

1
J
4 years ago
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arneshanPaparazzi
posted in Apple Phones

No service

I just got my iPhone now it’s saying no service

1
J
4 years ago
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bng10Extra
posted in Other Android Phones

need help with storage

Tried using a new sd card but it wont work. Tried aother new one wouldnt work, only my old one works but cant delete things off it because i have no where to transfer them. The new one i put in and go to me camera it say no external storage available. What do i do to make it work.

0
B
4 years ago
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cricketuser2341Paparazzi
posted in Apple Phones

iPhone XS hotspot

I noticed the new iphone XS isn't listed on the eligible hotspot phones page, but all of the other iphones are.  Has this page just not been updated yet, or is hotspot not available for the iphone xs.  If it's not currently available do you have an ETA on when it will? I need mobile hotspot and will have to change to a new service provider if this isn't available soon.

8
Grod_Cricket
4 years ago
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RachelG1456Extra
posted in Other Android Phones

Phone service no longer working.

I recently restarted my phone but after restarting it I have no service at all. I've tried resetting multiple times, turning on/off airplane mode and even taking out/putting back in my sim card. My service was working perfectly fine before in the area where I live.Somone please help!

2
A
4 years ago

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