Phones & Devices

1644 Topics

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Lunavaldez89Extra
posted in Samsung Phones

Software update note 10 plus

Tengo el note 10 plus,y no ha hecho ninguna actualización de software,mi teléfono es de AT&T pero tengo mi línea con cricket

0
L
3 years ago
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BonRoExtra
posted in Other Android Phones

Ramdom ad pop up while communicating

My LG phone suddenly keeps getting pop up ads while I'm in the middle of texting. Or ending a phone call.How do I make this stop while I'm in the middle of communicating?

13
U
3 years ago
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noknotPaparazzi
asked in Apple Phones

Unable to get Cricket iphone Unlocked

I purchased my Iphone through Cricket and have been a customer for over 1 year.  I've requested my phone to be unlocked multiple times for almost 2 months and have not been able to get it unlocked.  This was supposed to be available to me after 6 months of service.  very poor response even though I've lived up to my part of the deal.

2
N
3 years ago
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trueloveispeacePaparazzi
asked in Other Android Phones

How to Disable Cricket Software Updates

I have a 2019 Alcatel that I am trying not to loathe. I only use my phone for actual phone stuff, and to watch YouTube news programs. I also have the hotspot app so I can use my computer for actual computer stuff like research and email. I live where there is a signal (usually 3-5 bars) but NO WIFI. Which evidently is required for the automatic software updates I get. Constantly. They interrupt a news show, a text message I am in the middle of, etc. They are a constant banner on my screen when I turn it on. And I have zero access to public wifi.  How do I turn off the Automatic Cricket Software Updates????? (yes, a little frustrated here)  thanks :)

3
H
3 years ago
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aikox2Extra
asked in Other Android Phones

Very bizarre voice mail behavior. I can't find anything related online.

I can't even find a way to search for this bizarre behavior.I have had a Cricket voice mail account for many years.  Callers are greeted with "Hi,<caller name>, <my name> is not available..."When my wife calls, she is greeted by "Hi, Phyllis..."  My wifes name is not Phyllis!The greeting works correctly for my other contacts.  I have tried changing her contact info, etc., to no avail.  This has happened on three different phones I have owned over the years.I know it grabs the name from my contacts, but her contact info is not shared with a "Phyllis," or anyone else. Has anyone else ever experienced this?  Cricket support?Help, it is driving my wife and I nuts.

1
D
3 years ago
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ncoventryPaparazzi
posted in Other Android Phones

Pop Up Ads

So upsetting, I just received a USED/Refurbished phone through Cricket Insurance/Asurion after breaking mine. I got HOODWINKED into spending $75.00 on a deductible on a USED phone!!!! The phone barely costs $200.00 new, so that was a shocker, but a whole other story I'm afraid. The phone came to me with Ads/Videos that continuously play and not only scare the living daylights out of me, but suck my battery, play in the middle of meetings, and embarrass me to NO end. I called Crickey who said I should send it in and that they will then send me another refurbished phone. Is this a joke, I cannot be without a phone for a week. Oh and I have an idea - How about you simply tell me how to remove the ads. I do not have the energy or time to drive to UPS and mail my phone out and wait for another one, that will most assuredly come with ads. I have raved about Cricket to EVERYONE I know, but the past year my coverage areas are less, I cannot text within my home, and I can never seem to get in t

19
2
3 years ago
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mschaddPaparazzi
asked in Apple Phones

Call Problems with iphone 7 plus

When making or receiving call after a few minutes I can hear the person on the other line but they can't hear me. This is very frustrating. I always thought that Iphones are good but am very dissapointed in this one. My husband has a motorola and has no problems on his. We are both on cricket so I don't feel its a network problem. i have the latest updates on my phone. Basically all my expensive phone is good for is texting and internet. was wondering if anyone else is having these problems with the iphone 7 plus?  Thanks!

7
R
3 years ago
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mydianeStuntman
asked in Other Android Phones

Very delayed voice message

Hi, I don't have my phone on all the time but today when I turned it on, it said I had a voice mail (which I couldn't hear) so I checked my call logs and was surprised two people had called but it was 6 days ago that they called and apparently one left me a voicemail. Is this normal for this kind of delay and what can I do about it?Thank you, Martha 

4
D
3 years ago
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kmaert01Extra
asked in Other Android Phones

Phones

Looking for suggestions for a phone to use with cricket...I'm not happy with the camera or sound on mine...what's a decent phone that won't break the bank?

3
Julie_Cricket
3 years ago
T
tharbinsrExtra
asked in Other Android Phones

During call

Occasionally loud piercing tone heard during call

1
J
3 years ago
J
JeremieM3xExtra
asked in Other Android Phones

Will Xiaomi Phones work on this network?

Is the Xiaomi Note 7 phone support or compatible with Cricket wireless network bandwidth? 

5
F
3 years ago
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wrightgcja2Extra
posted in Apple Phones

iphone voicemail setup issues.

I have been unable to get voicemail set up on my iPhone, even with the assistance of a customer service rep at 611.  The message on my system says, "Welcome to the message management system" and asks for the number being called.  If I enter my number, it says that it is not a valid number.  I have now had my VM rest 3x, turned my phone on and off with each reset and still no luck>>>>PLEASE HELP!

1
Grod_Cricket
3 years ago
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tammy156Extra
posted in Apple Phones

Ipad

Can I buy an iPad from Walmart.com and use it through cricket?

1
Grod_Cricket
3 years ago
MamasitaMarz
MamasitaMarzAward Winning Star
posted in Other Android Phones

Anyone purchased the LG Stylo 5 yet?

Has anyone purchased the new LG Stylo 5 yet? What's your thoughts? I have the LG Stylo 3 now, and I'm thinking about skipping the 4 and getting the 5. 

4
T
3 years ago
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Pwmomof2Paparazzi
posted in Other Android Phones

Help with compatibility!?

Hello!  Wondering if anyone can help me.  I just purchased a Hyundai Santa Fe and my current phone is not compatible?  Cricket is the best carrier for our area, needs.  Are any of there phones compatible? thank you.

3
Bulldog
3 years ago
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Misty09Paparazzi
posted in Other Android Phones

Mobile hotspot quit working

I spend my winters in a place that requires me to get a temporary Cricket # to use the mobile hotspot to connect to my regular phone and to have internet access on my computer. Last winter I used a phone I received from a family member, it wasn't a Cricket phone but the hotspot worked perfectly. In November I got a new Cricket number and the phone also worked perfectly, hotspot and all. But suddenly since yesterday whenever I connect to my hotspot, pages take ages to upload (up to 10 min if they even upload), something I had never experienced before. Talking with Cricket customer service people it seems like their system suddenly decided to block the hotspot on my phone that was working perfectly fine. I'm extremely disappointed with them as I have been using their services without any problems until.now. As I don't want to buy yet another phone, I will have to go to another company, unless there exists a magical cure to make my hotspot work properly again?

2
M
3 years ago
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AL_In_NJ_08050Extra
asked in Other Android Phones

Locked Screen

Been enjoying this phone for over a year & a half without any issues. Out of nowhere, upon turning my phone on this morning, it on shows a black screen asking me to accept,  "Cricket Wi-Fi Manager License" Of which, I've been trying to do so (clicking onto I Agree) the phone remains 'locked' & will not allow me to go any further.The phone rings, I can't answer it. I hear chats coming through, can't open them up to see. It remains locked onto that screen & can't or won't go further.Not sure what to do here....

1
J
3 years ago
3
3073698784Paparazzi
posted in Other Android Phones

Return policy for broke phones

I just got an LG styo 5 like 2 weeks ago and it fell out of my pocket lastnight and shattered the screen...is there like a 30 day return policy or something?

2
M
3 years ago
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PhueinPaparazzi
asked in Other Android Phones

ZTE Grand x4 Z956 Closes Apps

I've seen others post about this. The phone keeps closing apps, like when I listen to music. I've tried it all. Factory reset. Different media apps. Power Saving options. There's no lack of RAM. There's no other options to prevent the phone from closing apps.Can Cricket please help? I don't have warranty and wasn't expecting such an issue. Please patch the phone so it doesn't close apps when not wanted. Thank you.

4
P
3 years ago
C
CarmsjExtra
posted in Apple Phones

Iphone 7 plus

I bought a new iphone 7 plus from cricket in the store on September 2019 and since i got it I noticed that the phone would restart every time the battery charged to97-100 percent and it would do that sometimes and now it does it more often what should I do did i get a faulty phone or was it not new ? They told me it was ..?

2
S
3 years ago
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michellec89Extra
posted in Apple Phones

Contacts

Hello. is there a way to get contacts out of an i phone 5c with a damaged screen? the phone still works with siri but i am not able to figure out if this is possible. I have another i phone 5 c.

2
K
3 years ago
G
GDGrahamExtra
posted in Other Android Phones

Send email to my phone

I have tried a long list of addresses (shown below) to try and send an email to my phone as a text message.  None of these six addresses shown below work.What address (combined with my 10-digit phone number first) will work?1234567890@mms.mycricket.net1234567890@sms.mycricket.net1234567890@mms.cricketwireless.net1234567890@sms.cricketwireless.net1234567890@txt.att.net1234567890@mms.att.net 

1
Bulldog
3 years ago
L
LeeExtra
posted in Samsung Phones

Blue dot next to message recipient icon

There's a blue dot That appears next to my sister's icon in the messaging app can anybody tell me what it is

0
L
3 years ago
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mod3styExtra
posted in Samsung Phones

Samsung S10E Android 10 update

Has anyone who owns an s10e received the Android 10 update yet? I have an ATNT s10e and have not received the update yet. I was wondering if it was just my phone, or if the carrier hasn' t pushed the update yet.

1
Bulldog
3 years ago
S
scotte411Extra
posted in Other Android Phones

Phone Compatability

Is there a list of compatible phone that you can use with Cricket?

2
M
3 years ago

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