Phones & Devices
Emails not downloading
My phone recently underwent an update & since then when trying to open an email no content downloads. I've tried going into settings and made sure everything is turned on that should be and I've checked my internet connection. I've also tried removing and re-adding my email account & this doesn't seem to work, even after re-starting my phone. Additionally, I'm not able to send emails; they come back as deliverable.
Error with Mobile My Cricket App
Hello,Everyime I login to the mycricket app on my moto e5 cruise it shows a red banner up top says "we cannot find an internet connection..". I've reinstalled the app, made sure it's the most up to date and even tried another phone with the aim card.. Same result. Otherwise phone is operating fine..What's interesting is in the background it's actually logged in. I have brought this issue up to cricket via support and Twitter and I have gotten no where. I see a few other posts on the play store comments mentioning the same issue and was wondering if there was any insight to the issue?Thanks,Pete
ZTE Grand X4 update problems
I have an Apple SE. My old one broke and I got a replacement from the Apple Store. After the replacement, I find that no one can leave me an voicemail message. I have the voice mail box set up correctly and it always says I have no messages. When people call and I do not answer, they can no longer leave an voicemail message like they did before I swapped phone hardware.Apple store cloned my old phone to the new one and they say it is OK. I went to the Cricket Store and they say its not their problem (that means she doesn't know how to fix it). She says the number isn't registered in the Cricket system although I get normal voice and data fine - just not voicemail. I am a 5 year + user of Cricket services but am about ready to switch to a service where all the features I pay for works.Can anybody help?
MMS does not work on iPhone with iOS 12.1.3
I've had an account with Cricket for close to two yeas and have not been able to receive MMS. Cannot receive pictures from non iOS devices or group messages from non iOS users. I have done the following:-Troubleshoot with Cricket customer support at least over a dozen separate times. Useless.-Turned off WiFi-Disabled iMessage-Reset network settings-Reset all settings-Reset phone-Change to a different iPhone-Changed sims-Bought new sim-Changed to a different provider, then back to cricketNothing works.HELP! P.S. Please don't suggest to reset network settings or reset the phone or reboot the phone or anything else listed above. IT WONT WORK!
Cannot send messages to one specific person
I am using a IPhone SE with the latest update. Usually I text this specific person frequently but now I can’t send messages to them. With other contacts i’m able to send messages without any problems but this person i’m able to recieve messages but I’m not able to send them. I already tried the settings and changing it to send as SMS but it didn’t make a difference since the other person already had an android and I’ve alre tried resetting my phone but that didn’t work either. How can I fix this?
pop up ads
I just transferred my ATT Samsung Galaxy S7 to Cricket yesterday. Today I started seeing pop up ads randomly covering over whatever I was doing. It's terribly annoying.I checked some of the other questions and opted out at liveramp, I don't use Chrome as a browser, I couldn't find the "My Cricket" file that others suggested disabling (even after I asked it to show me system files too) and I didn't load any new apps since I switched to Cricket. It must be something to do with the new Cricket sim card. It's the only thing that has changed.Help please. This is an untenable situation - the ads are that bad!Kindra
Honor 8x LTE support
I have been looking to get the Honor 8x. The phone on Amazon says it supports Band 5, but not 17. I am slightly confused as to what is accurate. As the seller says it will work on LTE for ATT/Cricket, but the tech specs seem to be slightly off and one reviewer said it didnt get LTE speed. I am based in CA, but travel to various parts of the country as well, so hopefully it would get LTE coverage everywhere. From Amazon Description:3G HSDPA 850 / 900 / 2100 - 4G LTE B2/B4/B5/B7/B12/B28 - Dual SIM (Nano-SIM, dual stand-by) > (ensure to check compatibility with your carrier before purchase)https://www.amazon.com/Huawei-JSN-L23-Factory-Unlocked-Smartphone/dp/B07L14D7F7/ref=sr_1_1?ie=UTF8&qid=1546816840&sr=8-1&keywords=honor+8x
AT&T Unlocked GSM LG G3 D850 Smartphone
I have Cricket Wireless and the AT&T apps on my phone are such a nuisance. Is there a way to remove all the AT&T apps and replace with all Cricket Wireless apps. As an example, when my phone starts up, I'd like to see Cricket Wireless instead of AT&T. Thank you in advance.
BYOP - LG G5 from Verizon
Morning!I have my old Verizon LG G5 that had a broken screen. Replaced the screen and want to use it with my Cricket Plan.Well, swapped in the SIM Card and it selected Global network, which is 3G or less and one bar.Went through the settings suggested under the BYOP setup, and had LTE last for a short period last night. Somewhere over the night it switched back to Global.With the Samsung Cricket phone, we go from 2 to 3 bars, not always LTE where we live.Question 1: How do I get it to stay on the correct network? Question 2: Is there a way to get rid of the Verizon programming in the phone?Thank You!
yahoo mail app issue
Hi Folks,Recently purchased a Moto e5 Cruise. Trying to install Yahoo mail app and it won't work. By that I mean I download & install the app. Open the app, at the prompt I enter email address for my existing Yahoo account. I press the "next" button and nothing happens. It is supposed to go to an enter password screen but it just stays at the user name prompt. The button flashes briefly then just stays same page. I have deleted the app and reinstalled it several times. Tried all reasonable variations of my user name (w/out @, etc), looked all over the web, nada. Any ideas here? Gmail works fine as do all other apps and features. I am stumped.
I'm on the gulf coast. For a few years now I've had intrusions in my phone calls. I'll be talking with someone and suddenly I hear weird breathing sounds and gibberish that is unexplainable. Sounds like aliens have intercepted my signal or something. Other noises sound like Clicks, screeching and dropped calls. What is it? Very unsetteling and annoying.
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