Phones & Devices

1517 Topics

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Hurleygrly24Extra
posted in Samsung Phones

Emails not downloading

My phone recently underwent an update & since then when trying to open an email no content downloads. I've tried going into settings and made sure everything is turned on that should be and I've checked my internet connection.  I've also tried removing and re-adding my email account & this doesn't seem to work, even after re-starting my phone.  Additionally, I'm not able to send emails; they come back as deliverable.    

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4 years ago
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Pasta12345Extra
posted in Other Android Phones

Error with Mobile My Cricket App

Hello,Everyime I login to the mycricket app on my moto e5 cruise it shows a red banner up top says "we cannot find an internet connection..". I've reinstalled the app, made sure it's the most up to date and even tried another phone with the aim card.. Same result. Otherwise phone is operating fine..What's interesting is in the background it's actually logged in. I have brought this issue up to cricket via support and Twitter and I have gotten no where. I see a few other posts on the play store comments mentioning the same issue and was wondering if there was any insight to the issue?Thanks,Pete

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J
4 years ago
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wildephoenixPaparazzi
posted in Other Android Phones

Cool pad internet freezes

Hello, after 1month, I am having problems. After about 5-10mins, internet will not load pages. Says YOU ARE OFFLINE. Any ideas? Done resets, etc with Cricket support but still have prob. Thanks

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4 years ago
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teeny67Paparazzi
posted in Other Android Phones

Cool pad canvas phones

Has anyone else had problems with their cool pad canvas phone???

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T
4 years ago
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rmierauExtra
posted in Apple Phones

ZTE Grand X4 update problems

I have an Apple SE.  My old one broke and I got a replacement from the Apple Store.  After the replacement, I find that no one can leave me an voicemail message.  I have the voice mail box set up correctly and it always says I have no messages.  When people call and I do not answer, they can no longer leave an voicemail message like they did before I swapped phone hardware.Apple store cloned my old phone to the new one and they say it is OK.  I went to the Cricket Store and they say its not their problem (that means she doesn't know how to fix it).  She says the number isn't registered in the Cricket system although I get normal voice and data fine - just not voicemail. I am a 5 year + user of Cricket services but am about ready to switch to a service where all the features I pay for works.Can anybody help?

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J
4 years ago
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mikegashi15Extra
posted in Samsung Phones

wifi calling

Incredibly frustrating that Cricket cant/wont turn on Wifi Calling if you didnt get your phone through them. As if there's any physical difference between the S9 I got on Amazon and the one they have at the store. Super pissed.

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4 years ago
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maeling15Paparazzi
posted in Apple Phones

MMS does not work on iPhone with iOS 12.1.3

I've had an account with Cricket for close to two yeas and have not been able to receive MMS. Cannot receive pictures from non iOS devices or group messages from non iOS users. I have done the following:-Troubleshoot with Cricket customer support at least over a dozen separate times. Useless.-Turned off WiFi-Disabled iMessage-Reset network settings-Reset all settings-Reset phone-Change to a different iPhone-Changed sims-Bought new sim-Changed to a different provider, then back to cricketNothing works.HELP! P.S. Please don't suggest to reset network settings or reset the phone or reboot the phone or anything else listed above. IT WONT WORK!

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4 years ago
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LizluciiExtra
posted in Apple Phones

Cannot send messages to one specific person

I am using a IPhone SE with the latest update. Usually I text this specific person frequently but now I can’t send messages to them. With other contacts i’m able to send messages without any problems but this person i’m able to recieve messages but I’m not able to send them. I already tried the settings and changing it to send as SMS but it didn’t make a difference since the other person already had an android and I’ve alre tried resetting my phone but that didn’t work either. How can I fix this?

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BillyM_Cricket
4 years ago
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elronaldoExtra
posted in Apple Phones

Appl phone getting sms/mms SPAM fromc ricket phone

I need to open an incident as a cricket phone is spamming my appl phone.  The phones documented below may not be the actual miscreants

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BillyM_Cricket
4 years ago
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linkmendallPaparazzi
posted in Samsung Phones

pop up ads

I just transferred my ATT Samsung Galaxy S7 to Cricket yesterday.  Today I started seeing pop up ads randomly covering over whatever I was doing.  It's terribly annoying.I checked some of the other questions and opted out at liveramp, I don't use Chrome as a browser, I couldn't find the "My Cricket" file that others suggested disabling (even after I asked it to show me system files too) and I didn't load any new apps since I switched to Cricket.  It must be something to do with the new Cricket sim card.  It's the only thing that has changed.Help please.  This is an untenable situation - the ads are that bad!Kindra

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BillyM_Cricket
4 years ago
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ask4janetExtra
posted in Other Android Phones

Ramdom ad pop up while communicating

Stop these ads

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4 years ago
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cliphPaparazzi
posted in Apple Phones

Apple IPhone 6s Plus

I noticed that Cricket advertises the IPhone 6s Plus for $299 upgrade price but it has been out of stock for sometime now on-line and in the stores in my area. Has anyone else have the same problem finding one or knows when it will be back in stock?

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Grod_Cricket
4 years ago
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rhondaeminethExtra
posted in Other Android Phones

Multiple lines on account

I have 3 phones on my account with unlimited data. Do they give one line more 4G than the others? I know when you use the max, your phone slows down, but it seems the adjusting of the 3 like es are not what they should be.

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D
4 years ago
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motoq79Extra
posted in Other Android Phones

Honor 8x LTE support

I have been looking to get the Honor 8x. The phone on Amazon says it supports Band 5, but not 17. I am slightly confused as to what is accurate. As the seller says it will work on LTE for ATT/Cricket, but the tech specs seem to be slightly off and one reviewer said it didnt get LTE speed. I am based in CA, but travel to various parts of the country as well, so hopefully it would get LTE coverage everywhere. From Amazon Description:3G HSDPA 850 / 900 / 2100 - 4G LTE B2/B4/B5/B7/B12/B28 - Dual SIM (Nano-SIM, dual stand-by) > (ensure to check compatibility with your carrier before purchase)https://www.amazon.com/Huawei-JSN-L23-Factory-Unlocked-Smartphone/dp/B07L14D7F7/ref=sr_1_1?ie=UTF8&qid=1546816840&sr=8-1&keywords=honor+8x

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BillyM_Cricket
4 years ago
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chormyPaparazzi
asked in Other Android Phones

AT&T Unlocked GSM LG G3 D850 Smartphone

I have Cricket Wireless and the AT&T apps on my phone are such a nuisance. Is there a way to remove all the AT&T apps and replace with all Cricket Wireless apps. As an example, when my phone starts up, I'd like to see Cricket Wireless instead of AT&T. Thank you in advance.

2
C
4 years ago
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HarleyriderchgoPaparazzi
posted in Samsung Phones

Wifi password

How can I find my wifi password or how can I reset it on my galaxy S5 I'm trying to connect my new android car radio wifi with my phone or vise versa and I don't know my password to connect..thank you

2
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4 years ago
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maxmikExtra
posted in Other Android Phones

lg m153 download mode

My phone after the update, hangs in the firmware download mode, I do it through the hard reset buttons, reboot and again the firmware download modeOn the device is the latest firmware 11d on the Internet did not find it, please provide the firmware for recovery

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BillyM_Cricket
4 years ago
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webbejExtra
posted in Apple Phones

Iphone Upgrade to XS Max from Iphone 6S Plus

From what I understand, the new Iphone XS Max does not have a SIM card.  How will this work with upgrading my phone from an Iphone 6S Plus which does have a SIM card?

1
J
4 years ago
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shoopesExtra
posted in Other Android Phones

Update kills wi-fi on zte983

Your recent update has locked all Wi-Fi networks on my zte983 . Wi-Fi manager on/off has no effect. Network is not at fault. I can't be responsible for data usage if I can't use Wi-Fi. If you can't fix this the revert to old software. Up till now Cricket has worked well.

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4 years ago
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temanx71Paparazzi
posted in Samsung Phones

wifi calling

I got a message from cricket stating I can use Wi-Fi calling, but I searched the phone all over looking for this feature. where can i,access this feature

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4 years ago
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Roqueaway99Paparazzi
posted in Samsung Phones

More Samsung options

Why do we not have the options for newer Samsung's like the S9 plus or the note but there is so many of the newest Iphones to choose from?  And why is there an upgrade fee for getting a new phone? 

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4 years ago
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trlriderExtra
posted in Other Android Phones

BYOP - LG G5 from Verizon

Morning!I have my old Verizon LG G5 that had a broken screen.  Replaced the screen and want to use it with my Cricket Plan.Well, swapped in the SIM Card and it selected Global network, which is 3G or less and one bar.Went through the settings suggested under the BYOP setup, and had LTE last for a short period last night. Somewhere over the night it switched back to Global.With the Samsung Cricket phone, we go from 2 to 3 bars, not always LTE where we live.Question 1: How do I get it to stay on the correct network? Question 2: Is there a way to get rid of the Verizon programming in the phone?Thank You!

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J
4 years ago
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ajpagosaPaparazzi
posted in Other Android Phones

yahoo mail app issue

Hi Folks,Recently purchased a Moto e5 Cruise.  Trying to install Yahoo mail app and it won't work.  By that I mean I download & install the app.  Open the app, at the prompt I enter email address for my existing Yahoo account.  I press the "next" button and nothing happens.  It is supposed to go to an enter password screen but it just stays at the user name prompt.  The button flashes briefly then just stays same page.  I have deleted the app and reinstalled it several times.  Tried all reasonable variations of my user name (w/out @, etc), looked all over the web, nada. Any ideas here?  Gmail works fine as do all other apps and features.  I am stumped.

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4 years ago
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SovrinPaparazzi
posted in Samsung Phones

Connection

I'm on the gulf coast. For a few years now I've had intrusions in my phone calls. I'll be talking with someone and suddenly I hear weird breathing sounds and gibberish that is unexplainable. Sounds like aliens have intercepted my signal or something. Other noises sound like Clicks, screeching and dropped calls. What is it? Very unsetteling and annoying.

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4 years ago
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JamesExtra
posted in Other Android Phones

Text

I have a Motorola Cruise and it won't download pictures sent to me in text messages. What can I do ?

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Grod_Cricket
4 years ago

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