Phones & Devices
Moto G Power FROZEN?!?!
My Motorola G Power decided to freeze up on me last night around 10pm. I am the type of person who clears their cache often and does daily restarts at random. Upon doing a nightly restart is when it freezes. I am currently stuck on the blue Motorola startup page being that was twenty minutes shy of twelve hours ago at this time. I am unable to enter Recovery Mode although I am able to bring up the Android Menu and proceed through their options. My service is not working after this happening, yes I paid my bill. I also put my SIM in an old Samsung that I have and it turned out to be incompatible with HD Voice. Did not know that was a thing. Has this happened to anyone else? Does anyone know how to fix this? I will be going into my local store to inquire more information. Any feedback would be greatly appreciated. Thank You.
Cricket Dream 5G insurance and lies
I've been a customer of Cricket for quite some time. When I bought the 189.99 Dream, I also took out the insurance on it. The whole time period until now I had no problem until I broke the screen, so I called Asurion. I was informed that they are no longer replacing Dream screens which would be $29, and instead did a comparison with another phone for $75. What did I pay insurance for? I don't know what to do yet, but the insurance company also said they could give me bk my money I paid for it, which was $189.99 but get this. The $75 for the "comparable" phone would be deducted from the amount, which would leave me with $133.Before I called them, I went to the Cricket store and the man working proceeded to inform me that a company wide email had gone out saying remove the showroom Dream and do not sell anymore at all because of defects and complaints. I told this to the insurance woman I spoke to and she was quiet for a long while when I told her I knew why they wouldn't replace the scr
I have switched my 6 lines to cricket with 5 phones 2 Samsung and 3 iPhones I been told by the agent I have 7 days to exchange any if them went there after 3 days and they refused to change them and they was very rude with me when I was trying to call cricket they said we are not working for cricket and I must Leave and I can’t complete the call from there and after 90 minutes with cricket agent they hang up on me with no result
CRICKET RIPPING OFF HANDICAP/DISABLED/ELDERLY PEOPLE ..WONT GIVE NO HELP
Im a 63 yr handicapped/disabled man. Aprox 3 yrs ago i got a cell phone from cricket..first day i got it was malfuntioned...i called they said i could not come to return it.. over the three years i have called and asked for help several times. ....now they say my warranty has run out.....now tell me how is that fair.?? i was in the middle of a doctors call about my SURGERY. and got cut off like it always does.... the phone buzzs and whole bunch of texts come thru hours late sometimes day late...ive had many ppl that work with cellphones tell me its malfuntioned phone...Well ijust paid my bill and they wont let me have a refund so i can go get a SAFER phone.....IF NOT. I WILL ask my case worker to get ahold of her congress friend to help us. cause i dont know what else to do ....
Were past dealing with the Dream 5g
Ever since my wife has had the Dream 5g its been one problem after another we are so sick of dealing with this we are so sick of waiting on cricket to fix this that we are past the dream 5G we would like the phone warrantied under defective device and replace with something other than a dream 5G I've read the forms and seeing that there's nothing but issues and corruption with this phone and we are to the point that we are ready to switch companies unless cricket makes this right my wife is a travel nurse she uses the phone for her work it's vital to her career it's also vital to her patience she takes care of this phone is a valuable valuable piece of her everyday life if cricket can't get it working I'm sure there's lots of companies that would be more than willing to take our money and have one working for us asap we would like a communication back from cricket and some kind of resolution to this issue because we are in need of a working device as soon as humanly possible which mean
blocked imei number
I have a unlocked iPhone 11 threw cricket and my girlfriend had a account threw Verizon now she took her SIM card and put it in my phone months ago now all of a sudden they put a block on my iPhone 11 threw cricket that’s unlocked because she didn’t pay her bill how is that even possible what do I need to do
I keep getting messages to activate my order (It has already been activated)
as the title says I keep getting messages to activate my order. Problem is, I’ve already activated the order….a week ago. The phone is listed as one of the phones on the account. However, today I’ve gotten both emails and texts messages telling me to activate the order or in 30 days my son’s service (which has been on Cricket for the past 4+ years) will be cancelled. Can someone check to see why the records indicate that the order has not been activated yet? It clearly has been activated (he’s been using the phone for the past week, with it’s new sim card).
Help unlocking a Cricket phone
Hello everyone! I am new to this comunity and I hope someone here can be kind enough to help me or guide me in the right direction as how to go about unlocking a Cricket phone that was gifted to me, but since I currently live in Guatemala City I cant use it here because it is carrier locked. I tried to use the Cricket App directly from the phone but it does not open, Since I am trying to access it from outside the US. I have full access to the phone and can provide what ever information is needed. can someone please help me?
Tried to add ESIM and and now regular SIM wont work
Tried to add an ESIM in Ireland (which didn’t work) and now that I have landed back in the US my original cricket SIM no longer is working. It says my phone number was transferred and is no longer able to be used on this phone. I have reset the settings, and physically checked my SIM card nothing is working.Please Help!
No internet or cellular data
Hello, I am having an issue with my phone not having any connection via data or cellular. It is an iphone 11 and is updated to 16.4.1 and has an esim card. phone number is 253-380-6965. IMEI is 35 291111 686152 9 I cannot find the Esim number on my phone. the address I am at is 36507 108th ave ct e Eatonville, WA 98328. I have already tried turning off cellular and back on with no luck. I have also restarted the phone multiple times and it has done nothing. As far as I can tell my last notification happened at 330/400 am today so it was working fine until then.
Cricket Wireless Affordable Connectivity Program signup: got a link by text that fails to connect
Cricket Wireless Affordable Connectivity Program signup: got a link by text that fails to connect. I have asked the bot to text me a link many times. The link doesn’t go to an application, but a blank white screen.
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.