Phones & Devices
I have a huge problem.I’m currently in Spain, and I cannot use a temporary SIM card because my iPhone is still locked to Cricket—even though I have had this phone for over two years. Furthermore, I can’t even unlock it because the app has not been letting me log-in since I’ve arrived in Spain. The error message simply tells me to call customer support.But I can’t call customer support because, again, I don’t have any service. I feel checkmated by Cricket. Please help me unlock my phone so I can use a temporary SIM Card.
I purchased Samsung Amp Prime phone from cricket. I used it for a while and moved on to apple phone (without using it for 6 months as they claim to be the criteria for unlocking the phone) now I’ve had the amp prime for more than 2 years and every now and then I use it but obviously won’t give up my apple for using prime as a primary phone right?Now I want to travel abroad with both my phones and they won’t unlock that phone ! I called the customer service and they’re not helping. I know this is not going to help too, it’s really sucky service and feels like they trap you in it. I’m really unhappy.
So I got an old Galaxy from cricket yeah I get it it hasn't been active for the whole 6 months but it's been active for two months I've been with Cricket a little over a year I have two other phones from cricket that is a lot and they unlocked it before the 6 months because the one phone right before I got my Galaxy only had it for 2 months and the Galaxy I've had for like two and a half months but I don't use it no more so why can't I get it unlocked I have another sim card that I need to keep active to keep the service on me and also I'm using four different carriers right now to see who I like better so far TracFone is out I don't mind staying with Cricket they're the best so far other than the unlocking policy even if it's an old phone unlocked
I am wanting to purchase a Samsung Galaxy note. But I do not see it online in the cricket phones available. But I can find it on other websites. I know it was offered through cricket before for purchase. I like to get rhe insurance provided, if I purchase from another retailer can I still get rhe cricket coverage. When I first got cricket, like 5 years ago.. it had to be a cricket phone, to receive the insurance. please and thank you
I placed an order for 2 iPhone 6s for my daughter and niece.... For some reason by me ordering after 2pm ET the order was placed the next day which was the 25th of February.... The 27th comes around and still no phones, I called to see what's the hold up, and was told it phones will be there tomorrow the 28th....That time comes and still no phones....So Saturday morning I called to find out that my phones was delayed at 5 in the morning..... Somebody from the office will notify me about my order.... Let hours pass on (Saturday) and decided to call back and get your phones have been cancelled, okay.... (So where's my refund).I was told I will have it in my bank no later than Wednesday which was the 4th of March....Checked my card nothing, even called the operated for my card and was told nothing was sent back from cricket.... Calls cricket back and explain to them (still on the 4th)that I haven't received my order or refund so what the hell is going on! Next thing I know is a ticket is
I moved service from AT&T to Cricket after 27 years because of the constant frustration of fluctuating bills, data overages… Have really liked and recommended Cricket to several of my friends and business associates. NOW being bombarded by Cricket about getting an upgraded phone because of their switch to 5G. I get receiving a heads up but this is CONSTANT call redirects and NO help AT ALL from customer service. Reluctantly, I finally decided to purchase a new phone. Of course the Samsung S20 isn’t stocked in any local store, only the crap throwaway phones, so I was directed to order one thru Cricket app. What an ordeal to set THAT up...the Cricket app is non functional, and wont allow ordering the phone. So, came here to the website- Phone listed for sale on app at 359.00 here for 429.00...MORE AGGRAVATION!!CRICKET HAS NOW FULLY EMBRACED THE AT&T MAODEL-THE AGGRIVATION NEVER STOPS
Cricket Free Msg: Important! Your current phone will no longer work when we shut down our 3G network in February 2022. We are here to assist with upgrade options. To help with the upgrade process, we may re-direct your call to customer service. After January 8th, we may temporarily suspend your service in order to speak to you. You can avoid service disruption by visiting https://www.cricketwireless.com/3Gshutdown, dialing 611, or visiting your nearest Cricket store. Thank you! I have two phones on Cricket for several years. Samsung S7 and Moto G Power. Both were unlocked versions purchased directly from the manufacturer in the USA. Last Friday I received text above on Samsung Galaxy S7 phone about network upgrade. Started looking into things and the IMEI numbers for both phones failed the upgrade check on both ATT and Cricket web sites. Both of these phones do 4G, LTE, and use voLTE/ARM-WB (HD Voice). As long as the device supports AMR-WB, then HD voice is possible on 4G. It’s
Just wondering why my note 20 is not compatible. I purchased from Samsung about 6 months ago. I put the imei in the search and says it won't work. Also have a note 10 that comes up the same. These are top notch phones and are 4g lte phones. Why is cricket doing this and are they going to make everyone purchase a cricket phone now?
BEWARE- BEWARE-BEWARE-I love Cricket- left once and came back. I pay for 7 (SEVEN) lines!! I am very frustrated right now, I have never turned anyone into the BBB but I am thinking on this.My phone broke, placed my SIMS in another phone. My phoneline was suspend for “not being 5G”. Okay, go to local store- “we are waiving upgrade fee”, okay. We leave the store. My son gets a call from same store stating that my account is eligible for a free phone upgrade, come back and pick out the phone, will only need to pay taxes.Myself and my son go to the store, my son (who had removed his SIMS card the day before) picks out and obtains his 5g phone.I pick out phones for the other 2 lines that need upgraded. They are not ringing up as free, so I choose the other one. They have to order them, okay. Still no phone service. They will call “ tomorrow or next day, we will call you when they come in”.Four days later, I call to check. Oh yeah, they are here, they came in yesterday, sorry nobody called
I just couldn’t believe my Note 9 and wife’s S9 aren’t on the whitelist? So we have to switch to another carrier?Am I understanding it wrong?The phones are still 100% perfect, nothing is wrong and is capable of 4G. in order to continue using Cricket, we have to buy two new phones?We started with Cricket because we did not like being locked and now Cricket want to enforce the arbitrary and ridiculous phone change? I am not seeing we can buy two new phones before Feb. Sad we have been with Cricket for so long.
Hey guys. I am very interested in the IPhone Xr 128gb. When is getting restocked because I have been waiting for it to be restocked for two weeks now. I really want the phone and do you have an estimate time of when the phone will be avaliable through the website? Please respond ASAP. Thank you!
When I try to log back in I keep getting a “error occurred during iMessage activation” I know it’s not my iPhone for sure because I’ve brought it from another company to Cricket. Only the phone number changed. Is anyone else experiencing this? Could it also be the person who previously had this cricket phone number? Because I am still getting a lot of texts and FaceTimes asking for them. Maybe they are trying to claim the number still? I don’t know. Any help is appreciated. I have already tried resetting my network settings, updated to the latest iOS update, turned phone off and on, turned on airplane mode temporarily, turned off cellular data, I’ve tried everything. Taking it to Apple seems useless as I know for sure it’s not my phone. I’ve never had this issue before with the previous company and phone number.
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