Phones & Devices
I have an S20FE. It has never had a problem on cricket. Will use 5G and 4GLTE very regularly. A Samsung update was pushed out last week. The May update. Now ever since the update I have noticed that data connection always only says 4GLTE. It may try a 5G connection for mere seconds, then hops off back to 4GLTE. I have reset my network connections. I have reset my APN to default. Makes no difference. I called cricket this morning to try to explain what's happening. They said since my LTE works, I just need to be happy with that. They didn't want to admit to any problem. Either they know what's happening or they are under the impression I don't know what I'm talking about.I'm not happy with that. My phone worked fine before this update. I need an advanced cricket tech to help me out with this.
I've been 3 days not being able to use my phone at work in Essex Maryland I call someone they don't hear me speaking, I leave work it dropped calls until I got a 1/4 mile up the road my internet isn't working eitheryes I turned my phone off turned it onPut in airplane mode took it outRemoved sim card reinsert sim card still does not work
Why does the hotspot not work on Pixel 6 Pro? The list here says it should workhttps://www.cricketwireless.com/support/great-big-network/byod-compatibility.htmlOption 5 is listed for Pixel 6 PRO which is:HD Voice (VoLTE), Mobile Hotspot, Wi-Fi Calling, compatible.I have VoLTE and Wi-Fi calling, but Mobile Hotspot doesn’t work. Also, 5G worked for a short while and no longer works either. Would like both to work as I am paying for both and there is no reason they can’t work as they do work on the AT&T network just fine.
I bought a cricket icon 3 android phone a year ago and for months I haven't been able to update the software to Android 12 because it keeps saying that the current software is up to date which it's not and I'm getting very angry and very impatient because I haven't received the update yet. I'm not happy with cricket. >:(
My IPHONE 6 keeps "searching" for service. I have rebooted the phone, taken the sim card out, and resetted network settings. At first I had to constantly do that to make a call, but now doing all that STILL has it searching for network, and I am unable to make/receive calls and text messages. Please help! I'm missing out on a lot of important calls.
My sister's New A13 5G phone won't turn on or charge after she let the battery die completely when she got it on Black Friday. We took it to a Cricket Store, but apparently they weren't a real store only one of Crickets Associates Store, therefore couldn't exchange the phone for a new one. We gave them the phone for a week but they didn't do anything, it was just sitting in the backroom untouched or fixed. They gave the phone back and told us to do it online instead. My sister wants her new phone that she paid from saving up money fixed because she needs a phone for her school and so my parents can call her.
I've been using my Google pixel 6pro for a few days now and it keeps on disconnecting for the network it will only work for about 5 hours then I have to restart my phone. I just check the IMEI number and it says it compatible. Please help. I switch the sim card back to my iphone and it works perfectly but I don't know why it won't work on my Pixel. I talked to Google and I had already tried everything possible to get it to work. I might have to switch carriers because this seems to be a cricket issue.
I was buying a phone off market place and it had a simcard in it so i placedbit inside my phone to see if it had service and now my phone gives me a crazy message about it's not the original sim for my phone can y'all please release my phone i never had ur service and it's completely fcked my phone up and i need it for work pleasse
Vhristina TrottierXXX XXX XXXXCricket Debut Phone ACP ProgramMy phone is acting funny it turns on and I can log in but as soon as I try to make a phone call it'll only it'll only stay stuck on my recent calls page I can't dial out I can't search a number through contacts it won't even let me press the green button to make a phone call it just stays stuck Frozen same with text messaging I can only see you the messages that the screen can see right in front of me I can't click on them to read them nothing it lets me look at other stuff but I can't do anything other than click on the app and it stays stuck on that page I can't do anything with the phone other than that but it turns on and off just fine it lets me scroll on the homepage app drawer just fine but anything after that nothing I don't know what to do and what the warranty is on this how do I go about finding out what I need to do to fix this problem
I’m trying to set up voicemail on my iPhone 7 Plus but it only says Call Voicemail. All the answers online just says that you can Set Up from the Voicemail app but I don’t have the option. I’ve tried calling the Cricket Wireless store and the woman that answered doesn’t understand me. I’ve tried calling customer service and the automated voice messaging isn’t helpful. It’s way too convoluted to find an answer so if anyone could give clear instructions that would be appreciated.
For the past 3 days, when I use Google Assistant to verbally create a text message, I get the error:"Cricket here. We are sorry but your text message failed. Your destination is not supported from your current location." This happens while I am driving to or from work (and I have never had this problem in the past 18 months of driving to work). It happens at home. It happens when texting family members. I have a Samsung S9. I am using Google's Messages. According to the Play Store, I have the most current version.Any idea what is going on?
TL/DRBeware buying a phone from the online cricket store unless you want to risk Cricket policy hell and double billing of your credit card.Similar to @bobbyanalog I was double billed for a recent smart phone purchase with the Cricket online store. I disputed one of the two charges allowing one of the charges to go through and paying Cricket. About a month later my phone suddenly stopped working with no indication why. Spent 2.5 hours with technical support on September 18th and was told among several things that if I gave Cricket another $25, Adrian the on duty supervisor said that he would make the problem go away. Which I was having none of. Phone began working Sunday night and all day Monday without me coughing up another $25. Tuesday morning phone stopped connecting to the Cricket network again. I went to an actual Cricket store and explained the situation and he said that once a phone gets blacklisted you can call cricket and get it authorized again but due to database repl
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