Phones & Devices

1647 Topics

A
aqinqExtra
asked in Other Android Phones

will my xiaomi poco m5 work on this network

I was wondering if a Xiaomi Poco m5 would work on this, before I buy one.

1
C
5 months ago
S
Slane1701Paparazzi
asked in Other Android Phones

Turbo dead end

I have a turbo 2 that's maybe 5 months old. The battery has "puffed" up like it's going to explode to the point it popped the back off the unit and won't fit in the unit anymore.  Cricket won't upgrade because it's not time and warranty says there's no warranty.  I can't find a battery for it.  Cricket wants $79 for a unit and Walmart has them for $49.  Is the turbo exclusive for  att and cricket?  Can I purchase one from Walmart and have it work?  I have 2/3 of my data left and I'll lose it tonight due to faulty equipment.  Cricket has let me down on so many levels in the last 90 days.  I need a new provider as my current one won't even take my calls.  All help, advice greatly appreciated 

2
Mike Hassman
5 months ago
R
Radik AbkairovRising Star
asked in Apple Phones

Unlock

Good afternoon I am posting again. My phone unpairing issue is still unresolved. I ask you once again to help me untie the phone from the Cricket operator. My ID is 355 054 414 014 01 serial number: FFMGXVD8PLJM. Please check my device and give a specific answer. Thanks in advance.

14
R
5 months ago
J
Jcocopoti929Extra
asked in Samsung Phones

Can’t setup voicemail

We have recently switched one of lines to a Samsung galaxy s21 plus and it won’t let us setup voicemail. When you call to setup it just says I’m sorry the person you are calling has a voicemail that has not been setup.

3
M
1 month ago
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dmendez1Extra
asked in Apple Phones

Can’t set up my voice mail

My phone won’t let me set up voicemail. The only option it gives me is to call voicemail but then it says that the phone number hasn’t been set up. Please help.

3
M
3 months ago
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davidtungExtra
asked in Apple Phones

iPhone 14 ringtones only pour about 10 seconds

Hello everyone, I just switched to iPhone 14 Pro Max a few days ago and am facing a problem that needs everyone's help. That is, usually when someone calls in the ringtone will ring for about 40 seconds, but currently my iPhone ringtone only rings for 10 seconds. I don't know why, I need everyone's help to fix the problem.Thanks in advance!

1
jdor_Cricket
5 months ago
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ndstewart23Extra
asked in Samsung Phones

Snapchat & text messages

I was wanting to know if I could get a printout or view all snapchats & text messages from my other line without a subpoena? 

1
jdor_Cricket
5 months ago
J
JomartExtra
asked in Apple Phones

iPhone SE 1nd generation unlock

Hello just bought an Apple iPhone S E. But I didn't know it was locked with US Cricket Locked Policy. How I can unlock my iPhone? I am from Uzbekistan and I can’t call to support. Please help me. Thank you and stay safe

1
C
5 months ago
A
Abby2295Extra
asked in Samsung Phones

how do i unlock a device i bought at cricket, but is no longer on my account?

I got service through cricket 3 months ago. I brought a device of my own and I bought a new device with my service. I ended up shutting the new devices line off after the first month of service. I gave the phone to someone and now I need to get that device unlocked. How do I do that when the phone is no longer on my account?

2
A
5 months ago
M
MdomnickExtra
asked in Samsung Phones

Samsung Not connecting to network

My phone has not been able to connect to the network for the last several hours. I have tried all the available online troubleshooting information and nothing is working.

1
Marlena_Cricket
6 months ago
M
Mschris314Extra
asked in Apple Phones

trying to pay bill

im trying to pay my bill. the system is down the link does. not work

1
CricketSupport
6 months ago
A
Annaf1Extra
asked in Samsung Phones

cell phone service not operational

I've been 3 days not being able to use my phone at work  in Essex Maryland  I call someone they don't hear me speaking, I leave work it dropped calls until I got a 1/4 mile up the road my internet isn't working eitheryes I turned my phone off turned it onPut in airplane mode took it outRemoved sim card reinsert sim card still does not work  

1
CricketSupport
6 months ago
J
Js661Extra
asked in Apple Phones

Esim

 .

1
britbrat20
6 months ago
L
LadyShamrockExtra
asked in Other Android Phones

cricket dream 5g camera wont save pictures

MY camera started messing up a couple months ago and I cleared cache and rebooted phone and it worked again for a few days, and I have had to do that every couple weeks but in the last few days that trick won't work anymore.. I take a picture and it just stays on saving picture but when I click folder it doesn't save. I have them saving to SD card.. I've just now tried to re format the card and now it saves to one folder but when I go to upload it to share it says error and it's grey. All updates are up to date. I do have insurance but trying to avoid doing a claim.. anything else I can try? 

2
B
5 months ago
A
Aldridge2023Paparazzi
asked in Other Android Phones

find my sims puk code

I need to find my sims puk code not to unlock the phone but to unlock the Sims card and allow me to use the phone   

3
A
6 months ago
P
pfish923Paparazzi
asked in Other Android Phones

Google Pixel 6 Pro Hotspot

Why does the hotspot not work on Pixel 6 Pro? The list here says it should workhttps://www.cricketwireless.com/support/great-big-network/byod-compatibility.htmlOption 5 is listed for Pixel 6 PRO which is:HD Voice (VoLTE), Mobile Hotspot, Wi-Fi Calling, compatible.I have VoLTE and Wi-Fi calling, but Mobile Hotspot doesn’t work.  Also, 5G worked for a short while and no longer works either.  Would like both to work as I am paying for both and there is no reason they can’t work as they do work on the AT&T network just fine.  

2
P
6 months ago
D
Dhakkon00Extra
asked in Apple Phones

No Service on IPHONE 6

My IPHONE 6 keeps "searching" for service. I have rebooted the phone, taken the sim card out, and resetted network settings. At first I had to constantly do that to make a call, but now doing all that STILL has it searching for network, and I am unable to make/receive calls and text messages. Please help! I'm missing out on a lot of important calls.

1
D
6 months ago
C
CandysampsonExtra
asked in Apple Phones

switched phones

I bought an unlocked iPhone 7 for my daughter then brought it to cricket store to add it on my account. Got a new sim and number. The next day, my daughter asked me if we can switch phones ( i have iPhone 11 Pro) which I don’t see any problem so I  agree. When I called my daughter after school to pick her up, my calls just keeps on going to her voicemail and she’s not getting any text messages either. When we got home, i tried to find out what’s wrong. I tried every options possible but nothing works. The only reason I can think of is that it’s probably because the SIM card is under the iPhone 7’s imei number. Any suggestions?

3
J
5 months ago
A
Angela13Paparazzi
asked in Other Android Phones

software update issue

I bought a cricket icon 3 android phone a year ago and for months I haven't been able to update the software to Android 12 because it keeps saying that the current software is up to date which it's not and I'm getting very angry and very impatient because I haven't received the update yet. I'm not happy with cricket. >:(

3
L
1 month ago
S
Shaimars1
asked in Apple Phones

iPhone is stuck in SOS mode

My iPhone is stuck in SOS mode. The account is under Sherri Marshall Jones. Thank you for your assistance in this matter.

1
D
6 months ago
R
RSBExtra
asked in Samsung Phones

my Samsung 14 5 g wont charge

Ive had the phone for three months now and has recently not been wanting to charge, Ive tried different outlets and charging cables but still wont charge 

1
J
6 months ago
britbrat20
britbrat20Paparazzi
asked in Apple Phones

the volume on iPhone XR

And how do I know if my iPhone is notifying me when there’s no sound an I have the volume turned all the way up 

1
CricketSupport
6 months ago
A
aperroeddyExtra
asked in Apple Phones

Cant set up voicemail

I’ve had my phone for a year or so and never set up my voicemail, when I push and hold 1, it says, ”the person you are trying has a voicemail box that has not been set up”.  From the ‘voicemail’ tab under Phone, there is only one box, ‘call voicemail’… same message.  

1
CricketSupport
6 months ago
W
Walrus667531Stuntman
asked in Samsung Phones

5G broken since last week

I have an S20FE.  It has never had a problem on cricket.  Will use 5G and 4GLTE very regularly.  A Samsung update was pushed out last week.  The May update.  Now ever since the update I have noticed that data connection always only says 4GLTE.  It may try a 5G connection for mere seconds, then hops off back to 4GLTE.  I have reset my network connections.  I have reset my APN to default.  Makes no difference.  I called cricket this morning to try to explain what's happening.  They said since my LTE works, I just need to be happy with that.  They didn't want to admit to any problem.  Either they know what's happening or they are under the impression I don't know what I'm talking about.I'm not happy with that.  My phone worked fine before this update.  I need an advanced cricket tech to help me out with this.  

3
B
6 months ago
H
hafsaExtra
asked in Other Android Phones

cricket ovation 3 text messages don't work

Help please, recently my messags on my cricket ovation 3 don't work, I keep getting a notification saying messaging has stopped and I can't send messages and when I do get messages the messages keep repeating and keep getting sent. I also cant archive or delete anything, or block anyone. It's been pissing me off and I've tried everything I've restarted my phone more than 100 times and ive powerd on and off, I've had it off overnight and I've changed settings and deleted apps but it's not working. Please help

1
T
3 months ago

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