Phones & Devices
I've had this phone for a little over 2 weeks. It's a great phone except that sometimes for no reason when I switch the Bluetooth to the "on" position, it does not actually turn on and I'm forced to reset ALL network connection settings in order for it to work. This means I have to manually re-set up wifi connections, wifi passwords, reset all formerly paired bluetooth connections, etc... I never encountered issues like this with my previous amp prime which worked great for over 3 years. I've checked for system updates but my system is currently up to date. Please help. Thank you.
I just switched over from a cheaper cricket brand phone to an iPhone 6, I kept my phone number and simply transferred everything over from my old phone. Today and yesterday I had people either texting or calling me to ask who I was and why I was calling them. The thing is, I never called them, but both had proof of a missed call from my number. What’s going on and how do I fix this?
What am I doing wrong. I'm on my second replacement phone, I have the blade x max. It has been the same problem overheating, freezing and sometimes I have to restart it before I can use the phone. The first replacement must have been a refurbished and this one I have now was new out the box. I'm frustrated and disappointed. I love the size of the phone and the service is fine but this phone is giving me so many problems, what can I do?
I recently restarted my phone but after restarting it I have no service at all. I've tried resetting multiple times, turning on/off airplane mode and even taking out/putting back in my sim card. My service was working perfectly fine before in the area where I live.Somone please help!
Galaxy S7 Oreo update & MeltdownI just installed the Oreo update on my Cricket-branded Galaxy S7 yesterday; it has a security patch date of April 1, 2018. My question is, does this update resolve the reports from earlier this month that the GS7 is vulnerable to the Meltdown vulnerability? I'm concerned about this issue, but none of the reports I've read across multiple sources even clarify whether this involves GS7's with Qualcomm chips, Samsung Exynos chips, or both. (All GS7's legitimately sold in the U.S., including the official Cricket model, should have Qualcomm chips.) I've heard that recent security updates may have blocked some variants of Meltdown and/or Spectre, but apparently not the one first reported in August.
Whenever we are on the edges of a Cricket reception area, of our three phones our Cricket phone a Cricket ZTE Prelude + gets the best reception compared to our unlocked Nexus 6p or Moto G5 plus. They are all on Band 5, if that is any help.Are the Cricket phones made to work better on the Cricket/AT&T network?Is there some way to improve the reception of non-Cricket unlocked phones? (I find taking them out of their case helps)Thanks so much for any assistance!
So. I use to be an At&t member. But I decided to pay a cheaper price for unlimited data. So, I moved to cricket. I HAD an iPhone I got through att that I owed money on. I just paid it off, and I want to use that phone at cricket. Can I do that? I don’t care if I have to unlock it, but I want to know if I can put my cricket phone number onto an iPhone I bought on att.
Hello, I have read most of the VVM threads here, and have not seen one describe the issue I've noticed for the past 3 months. This is happening on 3 different devices. So I know it's not device related, 2 devices are on Oreo, and the third is on Nougat. I have uninstalled, cleared cache, cleared data, and still the same issue persist with the app. I'm not doing another FR, as I'm sure it is not the issue since it's happening on 3 devices.When I get a voicemail, I play the VM, it'll play for 4 secs exactly, then stop, I then have to hit the play button again for it to start and play fully. This happens on every VM using the app on all 3 devices. I have tried other 3rd party VM apps, many times I don't get the Vmail in time or days later. So I would really like to get this VVM app to work properly, or I'll simply go back to the old system in calling my number to check my messages. In this day and age you figured they be able to resolve these simple issue. Customer support
My wifi keeps disabling. Cricket store said they have had several complaints about the same issue. They reset my network settings. I clicked forget on my home wifi and reentered the password. Wifi works for a couple of minutes and disables again. Already had my provider swap out my modem and router. I saw on the xfinity board while researching this that they are having the same problem with the LG xcharge. Just bought mine about 4 months ago. Bought 4 of them/family members. 2 are having the problem so far. Need help?
I have 2 Alcatel PULSEMIX phones. They were working fine until the point the last Cricket Updates got installed in mid-August. Since then, and exactly then, the battery started to go down within about 5-6 hours, earlier it lived for more than a day with no charge. The phone is hot, sometimes burning my skin when in my pocket. Now both phones are doing the same and as they received the Cricket Updates with about a week difference, I could exactly confirm that the Cricket Updates caused this issue, nothing else has changed. How can I roll back these last updates? Or how can Cricket fix my phones? They are totally useless now, they are always on the charger. and not mobile phones any more. The problematic Update build number is 4F7UCY7.
We have Galaxy Prime phones obtained two years ago from Cricket when we opened our account. Today we received an upgraded modem from our internet provider with 5G and 2G options. The Galaxy Prime phones do not read the 5G signal whereas all our other devices (MacBook, PC and an Apple iPad) immediately read the 5G signal. We can only see and connect to the 2G signal.What can we do to get the 5G signal on our Primes? We already have tried the "connect to another network" option and manually typed in the modem's 5G address--no response.
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.