Phones & Devices
Hello I have a dilemma.I recently purchased an iphone 13 from iphone 6 and swapped out the sim card.Voicemail was not enabled on my phone/sim card so I enabled it which was a whole ordeal in itself. And sent a couple of test voicemails. Which I was able to play but the visual voicemail feature does not seem to be there. I then follow the dozens of other articles people have with similar issues. From reset network settings to clock settings to siri settings. None seemed to allow me to see visual voicemails.I tried contacting cricket wireless support twice now and they were wholly unsuccessful in getting my issue resolved.And the representative at the store couldn’t help. It also doesn’t help matters that the feature is baked in so I have no clear confirmation about the issue other than to soft-test it. Please someone tell me how to enable this seemingly basic feature on my phone.
I bought an unlocked iPhone 7 for my daughter then brought it to cricket store to add it on my account. Got a new sim and number. The next day, my daughter asked me if we can switch phones ( i have iPhone 11 Pro) which I don’t see any problem so I agree. When I called my daughter after school to pick her up, my calls just keeps on going to her voicemail and she’s not getting any text messages either. When we got home, i tried to find out what’s wrong. I tried every options possible but nothing works. The only reason I can think of is that it’s probably because the SIM card is under the iPhone 7’s imei number. Any suggestions?
I have an issue started on June 21,2023, I am not able to sign in my cricket account in the App on my Cricket phone or the website from Cricket wireless on my phone. I have done everything suggested by customer care service, and from the Developer from the play store.Customer care service asked me for the pin number for my account, my password, my username and phone number associated to my personal information to my Cricket account, I had to give it to them to see if they could fix my problem.Okay I go to my tablet and enter my information and wow I got in on the app and website from my Tablet, but can't change my information or password still yet. Because they're experiencing trouble with the app and website.Has my account been hacked? Because I gained access from another device linked to my phone? And was I stupid for allowing customer service have my log in information?
All of a sudden neither my husband's phone or my phone have service. Bill is paid and not due for another 2 weeks. Since it's the same time on 2 devices this is not a sim card issue. I can't make calls, receive calls, no texts, nothing. What can be done to fix this? I like cricket and left boost mobile because their service sucked. I don't want to find another service again.
I was having a conversation through messages and I started receiving the texts from a unsaved contact of the same number that I was having a conversation with. I cannot send messages through the new thread. And I cannot receive from the old one. They can still see the texts i send. But I have to switch back and forth just to text them
I'm looking at buying a new unlocked iphone 13 from the Apple online store. The question I have is what carrier to select. At&t?? I'm thinking thats what cricket uses. Also I have a 2nd gen iphone SE. I am wondering if the cricket sim card from the SE will work in the iphone 13. I purchased the nano sim 1year ago. Thanks.
Our phones are one week old…90 percent of my calls result in dead air time during the call where the service cuts out. Typically the call isn’t dropped it just goes in and out. We are in an open area of the house and have never had an issue with calls as we are in a metropolitan area. This happens at work, at home, in the car…I need to know a few options. I’ve gone in the store and they rest my network settings, I’ve toggled between airplane mode off then back on, Ive restarted my phone. Please help.
I have a turbo 2 that's maybe 5 months old. The battery has "puffed" up like it's going to explode to the point it popped the back off the unit and won't fit in the unit anymore. Cricket won't upgrade because it's not time and warranty says there's no warranty. I can't find a battery for it. Cricket wants $79 for a unit and Walmart has them for $49. Is the turbo exclusive for att and cricket? Can I purchase one from Walmart and have it work? I have 2/3 of my data left and I'll lose it tonight due to faulty equipment. Cricket has let me down on so many levels in the last 90 days. I need a new provider as my current one won't even take my calls. All help, advice greatly appreciated
About a week ago I upgraded my plan to the 60$ unlimited + hotspot buy I csnt get my hotspot to work! I have a Samsung Galaxy A53 5G I've tried everything from hotspot troubleshooting for my device, I tried the chat in the cricket app n I've read all the articles as well as all the questions n answers on here! Can anyone help me please ? Also how do you do the update on my phone with no wifi?
I am on the 3rd Dream 5g due to issues with the phone which resulted in warranty replacement. Don't think for a moment that means the company is taking care of my phone issues. The third phone is here, and has the same problems minus strange functioning "on its own" but then, it's early yet. The biggest problem is that the phone will not maintain a data signal. The result is that you cannot rely on the phone to connect to the internet when you need it. Further, while it does usually connect for regular surfing, playing my game (I have been unable to utilize my subscription) has, thus far, been impossible. I don't actually know how many movies I have watched half or three quarters of because of lost connection, and many days I have tried multiple times and at various times and just been unable to watch at all. All 3 phones have greyed out data buttons, I cannot toggle data off to save battery or any other reason. The store employees all have tried to no avail to figure out why, how to
Hello everyone, I just switched to iPhone 14 Pro Max a few days ago and am facing a problem that needs everyone's help. That is, usually when someone calls in the ringtone will ring for about 40 seconds, but currently my iPhone ringtone only rings for 10 seconds. I don't know why, I need everyone's help to fix the problem.Thanks in advance!
MY camera started messing up a couple months ago and I cleared cache and rebooted phone and it worked again for a few days, and I have had to do that every couple weeks but in the last few days that trick won't work anymore.. I take a picture and it just stays on saving picture but when I click folder it doesn't save. I have them saving to SD card.. I've just now tried to re format the card and now it saves to one folder but when I go to upload it to share it says error and it's grey. All updates are up to date. I do have insurance but trying to avoid doing a claim.. anything else I can try?
I got service through cricket 3 months ago. I brought a device of my own and I bought a new device with my service. I ended up shutting the new devices line off after the first month of service. I gave the phone to someone and now I need to get that device unlocked. How do I do that when the phone is no longer on my account?
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