Phones & Devices
So after doing a bunch of reading, I guess during covid the Hotspot was unlocked for tons of people. That was nice but I’ve been paying for it all along. My previous phone was a Nokia 8.3 5g and the hotspot was working great for the last 9 months or so. Hotspot has now been BLOCKED on my phone number so I thought I’d get a newer phone. I purchased a Pixel 6. However hotspot is still being blocked on my phone. I called customer support only to have them say that they won’t support any Pixel hotspotting. But just for a second, lets look at the “Mobile Hotspot Eligible Phones”: for Android, in total there are just a FEW that are 5g. And at that note they are ALL lower end phones. Less than 10 phones in total. That really is a huge disappointment.So BYOD really doesn’t apply to this company and customer service is out the window when you hand select what specific devices you do want to support. In the end, it’s just lies that will loose you customers.
My phone is only a few weeks old and is very slow! It takes 20-30 seconds from the time I hit the text message button to pull up the text message screen, and another 20-30 seconds from when I hit the “+” sign to begin a new message, until the screen appears for me to start typing the new message.It also takes the same 20-30 seconds from when I hit the camera button until a screen appears to take the picture.Tried restarting the phone and the issue persists……………….Any help or suggestion is much appreciated!Thank you!
There are Chinese and international version , European and US versions . Its US version works fine on safelink ( ATT) network . Your imei checker says incompatible , but is that due because there are various versions that are incompatible ? Since its US version that can use ATT network and unlocked would it work ?
Two of my family members have Cricket service, and just recently they both got their service cut off due to that 3G shut down. They both have fairly new smartphones, and both of the phones support 4G network. What do they need to do to enable the service again? Their phones were not purchased at Cricket. Are they going to have to purchase new phones?
I have had this Moto G Stylus 5G 2021 for over a year now, fully paid off at time of purchase, and decided to unlock the device (even though I am not planning to switch carriers at this time). I tried to do it online on the website, and it prompted me that I had to do it through the MyCricket application. I tried, and got "Received HTTP 400 with reason: " error. Tried doing it through Wi-Fi, same thing. Tried clearing cache and data on the MyCricket app, and still no dice. The app is also up to date. Can anyone assist me in what to do further? Thank you in advance. Edit: solved through rebooting device. Device is unlocked now.
I’m considering purchasing an Apple iPhone 11 from Apple in the next couple of months, carrier unlocked. Will I be able to transfer my SIM card from my iPhone 7 Plus to the new phone, as well as keep my current hotspot plan? I want to basically render my iPhone 7 Plus to be able to work only through WiFi, I’m not interested in losing the phone body. I figured that putting the SIM card into the new phone would give me the phone number that’s already associated with my account, so I’m not worried about that part.
Will my Moto G7 Plus work on Cricket after February, 2022? I purchased from Amazon in 2020. Description: Motorola Moto G7+ Plus (64GB, 4GB RAM) Dual SIM 6.2" 4G LTE (GSM Only) Factory Unlocked Smartphone International Model, No Warranty XT1965-2 (Deep Indigo). HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100 - LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 18(800), 19(800), 20(800), 26(850), 28(700), 38(2600), 40(2300), 41(2500) - Dual SIM (Nano-SIM, dual stand-by) https://www.amazon.com/gp/product/B07NP2Y82Q/ref=ask_ql_qh_dp_hza Can someone who understands smartphones explain if it will, and why or why not? Thank you.
Hi,I ordered a new iphone 11 (128g, black) at the cricket online shop, but the package was lost at the UPS Access Point. I filed a claim at the UPS website and they said they failed to find my package. I can see that my status changed to ‘claim issued(approved)’ . They said that they will forward the search results to the shipper and I need to contact the shipper for further details if I have any question. Since I have no idea what I am supposed to do next, could you let me know what I should do to get refund or redelivery for my lost package? My tracking number is [Removed private information] and the order number is [Removed private information]. Thanks in advance!
I tried adding protection when I bought my phone online. After I got my phone and started activating it I find out they never added it. There just the money to my account. So after calling customer service they told me I had to go to my local cricket. Well they tell me they can't add it. Yes I tried to get it before my 7 days was up.
I have been a customer since April 2021; but on Sunday night my worst nightmare came to fruition. I use apps like Doordash to earn a living; and Sunday night while on a delivery the app crashed.In a panic, I force stopped the app then restarted my phone. However, I was unable to remember a pattern I had created the day before to unlock my phone; due to concerns about Android devices being vulnerable to data breaches, I decided to create an additional level of security Because Cricket was unable to help me, I had to contact LG in order to do a hard reset. Again I did this out of desperation without realizing that my data would be lost. Once this was completed, I have been having problems getting back in because I forgot my Google password. I understand that this is out of Cricket’s hands, but I visited the store to see if they had a way to work around this. Unfortunately, the in-store representative was very condescending, claiming that I should have never performed a hard reset. Becau
How in the world is someone on disability supposed to upgrade 4 phones to 5g phones? They cost way to much and to top it off just because we are customers we have to pay more than new customers do. So because some of us have been with cricket for over 10 years which with any other company would be a loyalty customer and would get extra benefits, we, on the other hand get screwed and will lose our plans and phones n probably numbers also because not everyone can afford new 5g phones. 4 of them at once anyway. Not with your prices for loyal customers! Plz explain how I'm supposed to upgrade 4 phones to 5g by next month??
We need to.upgrade 2 of our phones for the new 5g system but they only allow you to order one phone and when you get it and activate it then you can order another one. That makes no sense at all. If I'm having to upgrade 2 phones, I should be able to order 2 phones at the same time. I'm about ready to switch companies
So, I spoke to Samsung today and they assured me that my note 8 would be able to function on the network as long as it has the latest software upgrade. This was also explained to me by a cricket employee at the local store.Can someone from Cricket answer the question... why is this phone not listed as a compatible device? It is perfectly capable of operating on the network as a 4g device. Is there something that can be done to correct the oversight?
Hi everyone, I have a Galaxy s20 plus. When I receive messages while phone is off, it does not display the time the message was received, but when the phone was turned on. This is only occurring with txt not mms. Using built-in samsung messaging. The attached image is what I received from Cricket via Facebook Messagner Any help would be greatly appreciated. Thanks
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