Phones & Devices
My girlfriend recently upgraded her phone to the dream 5g and it has been working great for the last month plus, now couple days ago all of a sudden her data won't connect. We have restarted the phone, tuned data off and on, reset all the data settings, called customer support and ran through thier troubleshooting steps and the best we can get is for it to work for a couple minutes and go right back to nothing, on the $60 max unlimited plan and just started our billing cycle. Customer support said take it in to a store, when we called the local store only thing they could do is swap the Sim card which we plan on doing my next day off, im thinking this may be a shot in the dark but is this an issue anyone else has had? And if so how was it fixed. My Samsung A52 5g works just fine right next to it, same plan as hers. Trying to avoid a full on hard reset of th3 phone..
My child has an iPhone 10 and I have an iPhone 10 Expert. Both phones are backup phones due to unfortunate support. Both phones worked perfectly and at the same time both phones are currently experiencing Omegle management issues similar to our iPhone. cps test Disagreement When we're on the phone, we can hear all kinds of things, but the person we're talking to can't hear us. Called customer service more than once to get plenty of useless excuses, went to the real deal 14 miles from my house to sell two new sim cards that literally did nothing. I have just camzap been informed that I want to purchase another protection guarantee and buy two iPhone 10? Any help would be great before changing the management of the phone.
Will the new Samsung Galaxy S21 FE 5G (Factory Unlocked) be compatible for use on the Cricket Network?I don't need to see the compatibility list. This phone is a new release. Cricket does sell the S21 FE 5G, but my fiancé ordered the 256gb unlocked version directly from Samsung.
For the past couple of months, I have been receiving text messages from various email addresses, sending links to porn sites. I can't figure out how to block these. I'd like to just block all messages from emails, since they keep changing the email address, and no one I know texts from email. Any solutions?Thanks!
I purchased a Galaxy s10e on October 29th. I purchased a Galaxy because it has gorilla glass, high ram, fits my hand (why I bought the e vs the S10)I'm in Atlantic city on a business trip. I'm a vendor for a large camp convention. I need my phone, contracts are on the line. Same issue, Sunday morning I couldn't make or receive calls. Went to cricket store today, they said it's no longer supported. I said I had gotten weird texts from cricket "your device requires a change to continue service, please update your software version" several times. There were no available updates so I thought hey, I couldn't do when they said. No harm assumed, I'm up to date. They said those texts were informing me that my phone would no longer be supported which is wrong. I was nice, I didn't get upset, it's not their fault. They did go into the back and get me a Moto G Stylus which is nice. I told the lady, as long as it has gorilla glass, she said I needed my own screen protector. I said, no, I just boug
I have a OnePlus 7pro phone I purchased from 2019, that's less than 2yrs ago. I am pretty sure its technology and everything is more than capable of keep working with any modern upgrade of phone service. But I've received a text from cricket saying that it's not going to be the case and I'd need to buy a new phone?? I also have prepaid the service for the next year or so. So what if I don't want to spend $1k on a new phone and decide that I want to change to a different service provider? Would my prepaid amount be refunded?? Thank you
I got a text saying I need to upgrade my phone as it's not compatible with the 5G network anymore. When I called to upgrade it, the rep said it's already been upgraded and gave me a tracking number. But I didn't do the upgrade! When I checked the tracking info, it was delivered to a different state!I tried opening a ticket about fraud but after an hour of back and forth, the rep was just trying to make me buy a new phone and finally they just gave me a link to a form that I need to fill out and send via registered mail to them. Why can't they simply open a ticket for me or Cricket have an online form for it?I may have to switch to a different provider tomorrow as Cricket won’t even activate my old phone again until this is resolved.
I am so incredibly dissatisfied with this service that I will probably be switching back to Verizon. I have full signal...much better than we EVER had with Verizon, but guess what? I cant even make a phone call or receive one. Customer service cant help and when I called them they said multiple things from it's an issue with my phone all the way to they'll put in a ticket with their tech support...but guess what? Tech support doesn't work weekends!!! ...and nobody ever called me back either when they were "back." I have even been back to the store twice and they finally changed my sim card. What the hell? I want a refund or something. Why should I pay for the service when I cant even use it?? Someone help me please! My phone is so incredibly important. I'm a nursing manager for a home health agency and am on call 24/7.
I own a factory unlocked LG G8X (LM-G850QM) running Android 11, Software version G850QM30a, Android security patch August 1, 2021. Checking for updates says I am running the latest software version for current OS. Using the IMEI compatibility checker on Cricket’s website tells me my device is compatible. I returned to Cricket on February 25th after having tried Mint Mobile. (I only got 1 bar of reception with Mint). So after signing back up with Cricket on the 25th my service worked great for two weeks. Then starting on March 10th all incoming calls started going directly to voicemail. Any outgoing call I tried to make immediately gave me a “Call Ended” message. I contacted Cricket support and was told I needed to enable the HD Voice option on my phone. No such setting exists. (I’m with Verizon now and that setting exists. It just disappears when the Cricket SIM is inserted.) Using the *#*#4636#*#* menu I can see that VoLTE is not being provisioned. I was then told by Cricket support t
My S10+ that they said was good to go after the 3G shut down is good for nothing now. So I go into the store and they tell me get a s20 or newer (even though my daughters s9 still works) I buy a s20 with a model # cricket’s website says is compatible and guess what, it does the same dang thing. They want to blame everyone else but this new phone made the first call I tried as a test. Then 2 minutes later I get a text from cricket that the phone is not compatible and calls stopped. Somewhere they have a problem with these phones getting listed and blocked and they need to figure it out. This is unacceptable.
Last Monday I realized my phone couldn’t get a phone cal. When I call them, they told me, don’t worry they have some issues, it should be resolved soon. Until today (after 9 days) I called again they made me do a lot of nonsense things (they knew already what’s going on), after all that, she told me I need to buy a new sim to try, and after that buy a compatible cricket phone (like I am a new customer). I told her I am in a plan with 5 people if they want us to stay they need to provide me a new compatible cricket phone. I start shopping for other companies
I have an unlocked LG G8X Dual Screen (LM-G850QM) that is now unable to make or receive calls. Any call I try to make immediately gets the “Call Ended” message. Any calls to my phone go directly to voicemail. Anyone have any idea on whats going on? According to the compatibility checker, my phone is compatible and will still work after the 3G shutdown. It’s been working fine until today.
Help! Cricket sent me a text telling me I needed to update the software on my phone to be able to use it after they shut down their 3G network. My software is up to date but I still can’t make or receive calls! I’m using an unlocked S10+ that says it is compatible on their website.
Two of my family members have Cricket service, and just recently they both got their service cut off due to that 3G shut down. They both have fairly new smartphones, and both of the phones support 4G network. What do they need to do to enable the service again? Their phones were not purchased at Cricket. Are they going to have to purchase new phones?
Hello! I have a new Alcatel SmartFlip phone on a different carrier. Thought I would take a shot with this question in this forum. I was surprised that I don’t seem to have the ability to send any emojis in texts - but I can receive them. I found an app in the Kai Store (OS is KaiOS 2.5.2) that I could download some to my phone as pictures in my gallery, so I can attach them to texts, but I get charged for the text as a “multi-media” msg (twice as much as regular text) by my carrier - I have a pre-paid monthly plan. When I receive texts with emoji in them, it’s only the regular text rate that I get charged, not the multi-media rate. So my phone reads them as regular parts of texts when I receive them, but I can’t send them unless they are attachments at twice the price. Seems odd to me. Hard to believe I don’t have the ability built in to send any emoji at all. Don’t suppose anybody knows if this phone can somehow magically be able to send emoji as part of normal texting?
Why is it that all the phones on the IMEI whitelist are only sold by ATT/Cricket? https://www.cricketwireless.com/support/great-big-network/byod-compatibility.htmlCricket/ATT are forcing people to buy their phones to use volte.For example, I am using bv9600 pro unlocked & rooted. i can switch 4g bands to match their system and make custom apn to match making my phone fully compatible. However because my IMEI isn’t on the whitelist im blocked from the voLTE. Here is some of the phones info:as you can see my phone is trying to use voLTE service but because of the IMEI whitelist it gets blocked from registering IMS on the service.The real issue isn’t the phones, its Cricket/ATT forcing people to buy their phones. When in some cases isn’t the issue. My phone works with all other carrier voLTE just not Cricket/ATT because of this IMEI whitelist and is fully capable of connecting to the service otherwise.And to prove I can change whatever is nessisary on my phone including 4g bands: her
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