Phones & Devices
I got a new phone and it is not blacklisted but after 30 minutes or so the phone keeps getting reported lost/stolen after I try to activate it.I just want to know why it is doing it because all the things that I have read online says the phone is blacklisted when it does that but it is not blacklisted
About 10 days ago I purchased an unlocked iPhone 11 brand new from Bestbuy because I will be traveling soon to Europe. The purpose of buying the phone unlocked was for the ability to use it freely while I travel. Currently, I have 4 mobile lines with Cricket, which I have been a customer for over a year now. I discovered yesterday Cricket locked the phone to their network. This prevents me now from using my phone for the purpose for which it was purchased. I called Apple to verify the phone was originally indeed unlocked when I purchased it. After 3 long, grueling hours of being on the phone I finally got representative to expedite the issue to the Technical Department of Cricket. The representative told me I would receive and electronic unlock and a notification this was done. I am still waiting for the unlock. Can a moderator or supervisor please assist me here with the issue? How long does it take for the unlock request to complete ? I need my phone. My travels are approaching very
I have seen a post that cricket knew the my cricket app was not working on the Moto G7 and a LG phone. This was posted back in May of this year. Wondering were the fix for this is. What is taking so long. I need to unlock my phone for overseas use and got an unlock code but have to use the mycricket app to unlock. Now I have to wait 3-5 business days for someone from tech support to call me This is totally unacceptable. Why do company's sell a product that they know does not function 100%.
So I was looking for a setting on my ZTE Maven 3 and I turned on Developer Mode (not by accident, purposely). I couldn't find the setting I was looking for on my phone so I turned Developer Mode off. After I did that my keyboard switched from the QWERTY keyboard to the ABCDEF keyboard. It's driving me crazy, because it's taking forever for me to text on my phone. What's the easiest way for me to get my keyboard back to the QWERTY keyboard settings? Thanks!
I'm buying a Tab S6 at the end of the month and I'm going to use DeX as a laptop replacement. Now I'm a console gamer, but I play only a hand full of PC games on my laptop. Nihon Falcom games, Trails in the Sky trilogy, Xanadu Next, Ys, etc. They aren't graphic powerhouses, you can run them on anything, they're mostly updated PSP titles. They are on Steam. My question is, can I play them using DeX or is it still not possible?
This is a complaint about recent call quality issues. We have three cricket cell phone lines on three different Android phones. All three have had this problem. We go to make a call and all you hear is digital noise. You cannot make out any words or any other sounds, though there are pauses in the noise where there is little to no sound. If we reboot the phone, or switch airplane mode on/off the problem seems to go away. It really seems like a network/tower problem. How do I report this problem as there are no support areas for call quality issues? We have been using Cricket for at least 2 years, and this problem has just started within the last few weeks.
Why can't be approved to pay for the hotspot when my phone is working great as a hotspot? I own a new from Samsung s9+ phone. If the rules states you should use an eligible phone to work for the hotspot. Why my phone is not allowed to use the hot spot? I just want to pay the fees so I ca use my tablet, since my vision is not that good. I was told to stop using the hot spot or they will suspend my line. I went to their office and I paid for one other pho e that was on their list of eligible to use the hot spot. I have 4 lines. I tried to use that lines hot spot but it did not work. So why can't I just pay for my phone that fee so I can continue to use my hot spot? My husband is ready to drop the service and go to other carriers.
I have a new phone (Moto G7 Supra) and my calls are only displaying with the contact's number (555-867-5309) and not their name - I almost ignored my wife's call, because I didn't instantly recognize her number.I'm on the phone all day, but I can't afford to screen my calls - is there a way to get the Contact Name to display for incoming and outgoing calls?
I added a new line and was told I HAD TO GET the phone even though I planned on using my apple phone with the account, I got a cheap one and IN THE STORE , the employee took the SIM card out and put it in my apple phone I planned on using. I told them eventually I want to use this phone but in an ATT account. They said hold the phone for 6 months and then you can use it. It’s been over the 6 months, I call to have them unlock the phone from cricket and they said no you had to use it for 6 months. The employee did not say that, they switched the SIM card to the apple phone and said just keep it and when you ready we will unlock it. Such liars!! All I want is to use the dang cricket phone!! It’s mine I paid for it, the line was in use and paid for monthly, unlock my phone!!!!
Couple days ago I switched over to Cricket and brought my own device (iPhone 6s) and transferred my phone number.I activated the SIM card and I'm able to make phone calls, data and single text messages, but I'm not able to send Group Texts. I called the hotline and walked through the usual steps, OS upgrade, Network Reset, re-boot. At the end of the day they couldn't help. With the SIM Card from Cricket I'm not able to see the Carrier Network Configuration option under Settings/Cellular/Carrier Services to update the APN settings manually. They actually should automatically update with the SIM card, but since Group Message are not working I suspect an incorrect configuration. Any help is appreciated
I noticed that one of my friends had a chat settings feature in Samsung's messenger. (and he's under a different phone carrier with a Galaxy A10e). But when I looked in my setting the chat feature with the RCS, was nowhere to be found.Samsung said that the chat settings is a carrier feature and suggest reaching out to my carrier to resolve this issue. So... here I am. Will there be an RCS feature in Samsung's UI One messenger?
Does Cricket plan on carrying the s10e, s10 or s10+? You've always had such a small selection of phones to choose from. How do you plan on retaining customers with your selection of devices, relatively high service prices compared to the competition and not to mention the AWFUL phone payment service through progressive leasing. Not seeing much reason to stay a customer.
How do I get rid of the Xfinity screen permanently so it won't keep popping up from time to time?Brand new Moto G7 Supra just purchased from Cricket and activated last night.I don't have an Xfinity account and don't want one. Don't see anything about Xfinity in settings or list of apps. Screen has both the Comcast and Cricket Wireless logos.
I have been a customer of Cricket for years, with great success. I have 2 lines.One Cricket phone (716-649-6000) is used for business. When business calls come in (each day)...they are FORWARDED to one of my staff. The call forwarding feature (and voice) has always worked perfectly, for many years. No issues.PROBLEM: Within the last 6 months or so...when a forwarded call comes in, there is a significant voice delay between two parties.It's much like on a national newscast...when the anchor person is talking to another reporter on the other side of the earth, and there are delays before the messages are heard by each party.In over 12+ years, we have never, ever had an issue (with forwarded calls on 716-649-6000)...until now. Is it an AT&T problem? RESOLUTION: How can you fix it? How long will it take?I absolutely don't want to change carriers...but we must get this corrected right away. It's completely distracting to us and
I have been a customer for 2 years & cricket is refusing to unlock my iPhone 7. I paid cash for this phone & no where on my receipt does it say this particular phone has to be in use for 6 months before it will be unlocked. I have 1 month until I hit that 6 months & I am going abroad. In store they told me my phone was unlocked & useable abroad. It’s not. Calling customer service was pointless. They told me it needed to be active 6 months then 7 months & they can’t help because the system is what unlocks phones. They can unlock at anytime for military so I know this can be rectified by UNLOCKING my phone. If anyone knows how to get this unlocked please advise. Waiting the month is not an option.
the Nokia 3. 1 plus has been blacklisted by the software companies and they are stating but they will offer no support for Nokia at all due to a breach with the Android contract by enforcing phone encryption software Developers will make no new software or games for Nokia platforms because of the violation of the Android contract and Cricket Wireless is selling Nokia phones do not buy Nokia phones
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