Phones & Devices

1589 Topics

V
vaguesanityExtra
asked in Apple Phones

Need to unlock iphone 13 from ceicket

Topic says it all. My phone is stuck in SOS. I no longer have the original SIM as a family member threw away the box with the SIM. I just want the phone unlocked so I can use it with a new carrier because I didn't even want Cricket. Thanks for your timely assistance as this is urgent. 

1
J
11 months ago
S
Scot544Paparazzi
asked in Other Android Phones

Motorola One 5G Ace compatibility

Has anyone had success getting 5G service on an unlocked Motorola One 5G Ace?    I chatted with Cricket Wireless tech support who confirmed that I have 5G service in my area and my phone is compatibile.   Then we went through APN setting changes with no success.   The service tech told me to call Motorola because it appeared that my phone doesn't have a toggle setting. I then called Motorola and their tech support told me my phone will automatically switch to 5G when the signal strength is good. Any help the community has would be greatly appreciated .

10
J
9 months ago
O
ovodes01Extra
asked in Apple Phones

Service on cruise

I will be going on the navigator of the seas cruise in catalina island. It will departure in Ensenada, Mexico. Will I be able to send texts or have any service on the ship without using WiFi? 

2
J
8 months ago
B
BrownicekExtra
asked in Apple Phones

Bought iPhone locked to cricket

 Hi to all,While ago I have bought an iPhone via eBay, that was supposed to be unlocked. But I found out that it is locked to Cricket carrier. Sadly, before I figured out, I went to Europe (long term). So selling the phone is not an option.If I am not mistaken, Cricket will unlock the phone after six months of use.. So my question is: Is there any option to just pay any cheapest plan for 6 months, then cancel the plan and get the phone unlocked? Thank you for any answers and help!

1
jdor_Cricket
9 months ago
M
Marcofams6366Paparazzi
asked in Other Android Phones

moto g power 2021 connectivity issues

I bought a new moto g power 2021 about 6 weeks ago and the only issue I have is serious connectivity issues.  When I'm actually able to connect to the internet it is short lived. I'm constantly receiving error message saying network issue.  I've always had LG devices and never had a problem like this.  I've done the restart device. I've done the clear cache. I've done the reset APN. I've done the soft reset... What's left other than hard reset?Can anyone offer me any advice?

4
C
11 months ago
D
DeepseafortydogPaparazzi
asked in Apple Phones

Outage

Cricket service is out in 78639.

2
J
2 years ago
B
Boolala5Paparazzi
posted in Other Android Phones

Blackberry phones

I really need to know what Blackberry phones work on Cricket. I can't get an answer out of anybody. I heard they stopped supporting Blackberry 10 and then I heard if it's an unlocked ATT phone it will work and then I heard some functions may not work. 

8
E
4 years ago
S
StevenkirbyPaparazzi
asked in Other Android Phones

hotspot device

We just bought the hotspot box yesterday and are trying to get it set up on the my cricket app so we can track usage and pay the bill. The problem is that when we have them send the passcode to set up the account the hotspot box does not receive the message. We have the box itself set up where i can check messages on the box and no messages whatsoever. We contacted support they hung up on us, we have been to two local cricket stores and they didn't know either. All we need is to receive the passcode from cricket to set up the account on their app. Any suggestions??

5
P
6 months ago
K
Kenneth.CadwellExtra
asked in Other Android Phones

NFC compatible

I am preparing to buy a new phone here in a few weeks or month.  What Cricket phones have Near Field Compatibility (NFC) on them ???

1
C
1 year ago
F
FunputzExtra
asked in Other Android Phones

find out if i can activate this phone

How do I find out if my phone can be activated that my daughter gave me

3
C
8 months ago
S
santosdenesExtra
asked in Samsung Phones

Samsung A50 compatibility

Hi I just got the Samsung A50 and I was wondering if my phone is compatible with Cricket if so then what are my chances of having 3g or 4g? I’ve done a little bit of research and notice not many phone companies have 3g or 4g for this type of phone yet. auto clicker

1
D
3 years ago
E
EsmeraldaOrozcoExtra
asked in Samsung Phones

My Sisters Phone won't turn on any more

My sister's New A13 5G phone won't turn on or charge after she let the battery die completely when she got it on Black Friday. We took it to a Cricket Store, but apparently they weren't a real store only one of Crickets Associates Store, therefore couldn't exchange the phone for a new one. We gave them the phone for a week but they didn't do anything, it was just sitting in the backroom untouched or fixed. They gave the phone back and told us to do it online instead. My sister wants her new phone that she paid from saving up money fixed because she needs a phone for her school and so my parents can call her. 

5
stefanheisles
4 months ago
O
ologaExtra
asked in Apple Phones

cellular data not working

How do I transfer my cellular data from my old phone to new phone? I’ve tried putting the sim in but it doesn’t work and I tried esim but it also didn’t work because it doesn’t support it. Is there any way you can help me fix this? 

1
L
8 months ago
P
PROJECTZACKOExtra
posted in Apple Phones

Details Re: switching to new phone (SIM into new device) please?

Hello,I've been using an antiquated device (HTC Desire 520 // Android 5.1 Lollipop) for over three years now. I own a brand new iPhone 6s Plus that I would much prefer switching to. The new device was purchased outright, is unlocked, and I own it-- I am not locked into any carrier.I've been a Cricket customer for over half a decade, and would prefer to remain as such.My questions:1.) To obtain a new SIM, what is the cost?2.) Will there be ANY delay in service-- either phone, text, data, or otherwise-- upon insertion of the new SIM into the iPhone?(I ask because, in the past, there has been a dreadful "migration" which I don't feel should have occurred when no phone number or service change was undertaken-- only an upgraded device).3.) Are there any changes, details, issues, etc.- significant or otherwise- that I should be aware of or for which I should plan?4.) Where may I find more information relative to this, and these topics online (in addition to any answers provided) ?I simply wa

1
BillyM_Cricket
4 years ago
D
DavisFamPaparazzi
asked in Samsung Phones

VoLTE Service disabled after software update?

Sometime around the beginning of March, I purchased a factory unlocked Galaxy S8. Prior to the purchase, I checked with cricket to ensure that the phone would be compatible with their service - I was assured that it would. Phone arrived, and I set it up with no issue - or so I thought. The next nay someone informed me that they had been trying to call me but my phone went straight to VM.A bit odd, I thought, and attempted to call them...and the call would not go through. All Data services were working, the phone showed connected to the cricket network, but I could not make calls. I tried everything I knew to do, reset settings, restarted the phone, etc, to no avail and so I contacted customer support. After literal hours or trying this setting and that setting, the support person informed me that my phone was NOT compatible with cricket service and I’d have to buy a new one. But I verified that it was compatible? To which they replied, “Oh, yes, the phone is compatible with our service

2
Y
1 year ago
B
blackbird121Paparazzi
asked in Other Android Phones

Unknown Sender Message Not Found

Cannot Delete! Delete and it comes right back

14
8
3 years ago
C
cconly4Extra
asked in Samsung Phones

Cannot activate SIM for phone purchase through online store

Hi, I am having trouble activating new phone on the cricket activation website. I receive an "Oops! Looks like we're having a problem with our system. Please try again later." message.This is a Galaxy A14 5G phone

4
B
6 months ago
C
CirinmoranExtra
asked in Apple Phones

phone unlock

Hiii, one of my relatives from singapore gifted me an iphone SE2, but when I had already inserted the sim card and was ready to use it, I learned that the network service of this device is locked to cricket wireless, can I apply for unlocking and use it with other network operators?

1
CricketSupport
4 months ago
L
lordieRising Star
asked in Other Android Phones

what is duraspeed ?

i have an duraspeed app on my phone i turned it off but once in a while it pops back on , i  turn duraspeed off ,was wondering what i could do 

2
L
9 months ago
J
jessiijamezzExtra
asked in Other Android Phones

my cricket sim card has become unuseable PUK locked because i put it in a verizon phone to see if it would work

I put my cricket sim card in a Verizon network locked phone I was trying to see if it was unlocked. I put my sim back in my cricket phone and it said PUK locked 10 chances so I put in 00000000 and it says to reset new pin so I did then it would ask me to do it again but now 9 chances all the way and now my cricket sim is unusable on my cricket phone. 

1
jdor_Cricket
10 months ago
G
gurung2009Extra
asked in Apple Phones

PUK Code

Hello! My sim’s been locked and is asking for the PUK code. I’ve sent the private message to Cricket support. How will I receive the code? 

6
M
1 month ago
M
mmirelesPaparazzi
asked in Apple Phones

iphone 12 No Sim/ Sos Only

“No sim” popping up throughout yesterday & today. Went to the cricket store BOUGHT a new sim! Still didn’t work, reset network settings, turned phone off & on multiple times, turned airplane mode on & off, updated phone & backed up iPhone, PURCHASED another sim, & still no luck. Why isn’t my phone working? I have only had this phone barley going on 2 years & have never broken it, dropped it in water, or anything so if someone can please help me solve this issue. 

3
P
4 months ago
F
FuckoffExtra
asked in Other Android Phones

Cricket Dream

This is by far the WORST phone I've ever had. No way to turn off notifications on home screen. Drops call after call after call. The volume is constantly going up and down on it's own. I'm disabled and absolutely can not count on this p.o s. Phone.   No wonder it was free. My husband had to return his piece of crap Dream the 2nd day. Going to talk to the Disabled Veterans about your useless phone. 

14
C
1 year ago
johneaguilar71
johneaguilar71Extra
asked in Other Android Phones

Help unlocking a Cricket phone

Hello everyone! I am new to this comunity and I hope someone here can be kind enough to help me or guide me in the right direction as how to go about unlocking a Cricket phone that was gifted to me, but since I currently live in Guatemala City I cant use it here because it is carrier locked. I tried to use the Cricket App directly from the phone but it does not open, Since I am trying to access it from outside the US. I have full access to the phone and can provide what ever information is needed. can someone please help me?

1
R
5 months ago
F
fenoczPaparazzi
posted in Other Android Phones

I am not a cricket user and I have a sim locked phone. How can I get my unlock code?

 I contacted chat support, but they told me that they needed data from the first user of the phone, number and security pin, which I do not have, because without those they cannot see if it is more than 6 months old, is there a solution to my problem? 

2
F
2 years ago

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