Phones & Devices
Topic says it all. My phone is stuck in SOS. I no longer have the original SIM as a family member threw away the box with the SIM. I just want the phone unlocked so I can use it with a new carrier because I didn't even want Cricket. Thanks for your timely assistance as this is urgent.
Has anyone had success getting 5G service on an unlocked Motorola One 5G Ace? I chatted with Cricket Wireless tech support who confirmed that I have 5G service in my area and my phone is compatibile. Then we went through APN setting changes with no success. The service tech told me to call Motorola because it appeared that my phone doesn't have a toggle setting. I then called Motorola and their tech support told me my phone will automatically switch to 5G when the signal strength is good. Any help the community has would be greatly appreciated .
Hi to all,While ago I have bought an iPhone via eBay, that was supposed to be unlocked. But I found out that it is locked to Cricket carrier. Sadly, before I figured out, I went to Europe (long term). So selling the phone is not an option.If I am not mistaken, Cricket will unlock the phone after six months of use.. So my question is: Is there any option to just pay any cheapest plan for 6 months, then cancel the plan and get the phone unlocked? Thank you for any answers and help!
I bought a new moto g power 2021 about 6 weeks ago and the only issue I have is serious connectivity issues. When I'm actually able to connect to the internet it is short lived. I'm constantly receiving error message saying network issue. I've always had LG devices and never had a problem like this. I've done the restart device. I've done the clear cache. I've done the reset APN. I've done the soft reset... What's left other than hard reset?Can anyone offer me any advice?
We just bought the hotspot box yesterday and are trying to get it set up on the my cricket app so we can track usage and pay the bill. The problem is that when we have them send the passcode to set up the account the hotspot box does not receive the message. We have the box itself set up where i can check messages on the box and no messages whatsoever. We contacted support they hung up on us, we have been to two local cricket stores and they didn't know either. All we need is to receive the passcode from cricket to set up the account on their app. Any suggestions??
My sister's New A13 5G phone won't turn on or charge after she let the battery die completely when she got it on Black Friday. We took it to a Cricket Store, but apparently they weren't a real store only one of Crickets Associates Store, therefore couldn't exchange the phone for a new one. We gave them the phone for a week but they didn't do anything, it was just sitting in the backroom untouched or fixed. They gave the phone back and told us to do it online instead. My sister wants her new phone that she paid from saving up money fixed because she needs a phone for her school and so my parents can call her.
Hello,I've been using an antiquated device (HTC Desire 520 // Android 5.1 Lollipop) for over three years now. I own a brand new iPhone 6s Plus that I would much prefer switching to. The new device was purchased outright, is unlocked, and I own it-- I am not locked into any carrier.I've been a Cricket customer for over half a decade, and would prefer to remain as such.My questions:1.) To obtain a new SIM, what is the cost?2.) Will there be ANY delay in service-- either phone, text, data, or otherwise-- upon insertion of the new SIM into the iPhone?(I ask because, in the past, there has been a dreadful "migration" which I don't feel should have occurred when no phone number or service change was undertaken-- only an upgraded device).3.) Are there any changes, details, issues, etc.- significant or otherwise- that I should be aware of or for which I should plan?4.) Where may I find more information relative to this, and these topics online (in addition to any answers provided) ?I simply wa
Sometime around the beginning of March, I purchased a factory unlocked Galaxy S8. Prior to the purchase, I checked with cricket to ensure that the phone would be compatible with their service - I was assured that it would. Phone arrived, and I set it up with no issue - or so I thought. The next nay someone informed me that they had been trying to call me but my phone went straight to VM.A bit odd, I thought, and attempted to call them...and the call would not go through. All Data services were working, the phone showed connected to the cricket network, but I could not make calls. I tried everything I knew to do, reset settings, restarted the phone, etc, to no avail and so I contacted customer support. After literal hours or trying this setting and that setting, the support person informed me that my phone was NOT compatible with cricket service and I’d have to buy a new one. But I verified that it was compatible? To which they replied, “Oh, yes, the phone is compatible with our service
my cricket sim card has become unuseable PUK locked because i put it in a verizon phone to see if it would work
I put my cricket sim card in a Verizon network locked phone I was trying to see if it was unlocked. I put my sim back in my cricket phone and it said PUK locked 10 chances so I put in 00000000 and it says to reset new pin so I did then it would ask me to do it again but now 9 chances all the way and now my cricket sim is unusable on my cricket phone.
“No sim” popping up throughout yesterday & today. Went to the cricket store BOUGHT a new sim! Still didn’t work, reset network settings, turned phone off & on multiple times, turned airplane mode on & off, updated phone & backed up iPhone, PURCHASED another sim, & still no luck. Why isn’t my phone working? I have only had this phone barley going on 2 years & have never broken it, dropped it in water, or anything so if someone can please help me solve this issue.
This is by far the WORST phone I've ever had. No way to turn off notifications on home screen. Drops call after call after call. The volume is constantly going up and down on it's own. I'm disabled and absolutely can not count on this p.o s. Phone. No wonder it was free. My husband had to return his piece of crap Dream the 2nd day. Going to talk to the Disabled Veterans about your useless phone.
Hello everyone! I am new to this comunity and I hope someone here can be kind enough to help me or guide me in the right direction as how to go about unlocking a Cricket phone that was gifted to me, but since I currently live in Guatemala City I cant use it here because it is carrier locked. I tried to use the Cricket App directly from the phone but it does not open, Since I am trying to access it from outside the US. I have full access to the phone and can provide what ever information is needed. can someone please help me?
I contacted chat support, but they told me that they needed data from the first user of the phone, number and security pin, which I do not have, because without those they cannot see if it is more than 6 months old, is there a solution to my problem?
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