Phones & Devices
how do i unlock a device i bought at cricket, but is no longer on my account?
I got service through cricket 3 months ago. I brought a device of my own and I bought a new device with my service. I ended up shutting the new devices line off after the first month of service. I gave the phone to someone and now I need to get that device unlocked. How do I do that when the phone is no longer on my account?
cell phone service not operational
I've been 3 days not being able to use my phone at work in Essex Maryland I call someone they don't hear me speaking, I leave work it dropped calls until I got a 1/4 mile up the road my internet isn't working eitheryes I turned my phone off turned it onPut in airplane mode took it outRemoved sim card reinsert sim card still does not work
cricket dream 5g camera wont save pictures
MY camera started messing up a couple months ago and I cleared cache and rebooted phone and it worked again for a few days, and I have had to do that every couple weeks but in the last few days that trick won't work anymore.. I take a picture and it just stays on saving picture but when I click folder it doesn't save. I have them saving to SD card.. I've just now tried to re format the card and now it saves to one folder but when I go to upload it to share it says error and it's grey. All updates are up to date. I do have insurance but trying to avoid doing a claim.. anything else I can try?
Google Pixel 6 Pro Hotspot
Why does the hotspot not work on Pixel 6 Pro? The list here says it should workhttps://www.cricketwireless.com/support/great-big-network/byod-compatibility.htmlOption 5 is listed for Pixel 6 PRO which is:HD Voice (VoLTE), Mobile Hotspot, Wi-Fi Calling, compatible.I have VoLTE and Wi-Fi calling, but Mobile Hotspot doesn’t work. Also, 5G worked for a short while and no longer works either. Would like both to work as I am paying for both and there is no reason they can’t work as they do work on the AT&T network just fine.
No Service on IPHONE 6
My IPHONE 6 keeps "searching" for service. I have rebooted the phone, taken the sim card out, and resetted network settings. At first I had to constantly do that to make a call, but now doing all that STILL has it searching for network, and I am unable to make/receive calls and text messages. Please help! I'm missing out on a lot of important calls.
I bought an unlocked iPhone 7 for my daughter then brought it to cricket store to add it on my account. Got a new sim and number. The next day, my daughter asked me if we can switch phones ( i have iPhone 11 Pro) which I don’t see any problem so I agree. When I called my daughter after school to pick her up, my calls just keeps on going to her voicemail and she’s not getting any text messages either. When we got home, i tried to find out what’s wrong. I tried every options possible but nothing works. The only reason I can think of is that it’s probably because the SIM card is under the iPhone 7’s imei number. Any suggestions?
software update issue
I bought a cricket icon 3 android phone a year ago and for months I haven't been able to update the software to Android 12 because it keeps saying that the current software is up to date which it's not and I'm getting very angry and very impatient because I haven't received the update yet. I'm not happy with cricket. >:(
5G broken since last week
I have an S20FE. It has never had a problem on cricket. Will use 5G and 4GLTE very regularly. A Samsung update was pushed out last week. The May update. Now ever since the update I have noticed that data connection always only says 4GLTE. It may try a 5G connection for mere seconds, then hops off back to 4GLTE. I have reset my network connections. I have reset my APN to default. Makes no difference. I called cricket this morning to try to explain what's happening. They said since my LTE works, I just need to be happy with that. They didn't want to admit to any problem. Either they know what's happening or they are under the impression I don't know what I'm talking about.I'm not happy with that. My phone worked fine before this update. I need an advanced cricket tech to help me out with this.
cricket ovation 3 text messages don't work
Help please, recently my messags on my cricket ovation 3 don't work, I keep getting a notification saying messaging has stopped and I can't send messages and when I do get messages the messages keep repeating and keep getting sent. I also cant archive or delete anything, or block anyone. It's been pissing me off and I've tried everything I've restarted my phone more than 100 times and ive powerd on and off, I've had it off overnight and I've changed settings and deleted apps but it's not working. Please help
my iphone is disabled from using my original sim card
I was buying a phone off market place and it had a simcard in it so i placedbit inside my phone to see if it had service and now my phone gives me a crazy message about it's not the original sim for my phone can y'all please release my phone i never had ur service and it's completely fcked my phone up and i need it for work pleasse
debut ACP phone screen frozen
Vhristina TrottierXXX XXX XXXXCricket Debut Phone ACP ProgramMy phone is acting funny it turns on and I can log in but as soon as I try to make a phone call it'll only it'll only stay stuck on my recent calls page I can't dial out I can't search a number through contacts it won't even let me press the green button to make a phone call it just stays stuck Frozen same with text messaging I can only see you the messages that the screen can see right in front of me I can't click on them to read them nothing it lets me look at other stuff but I can't do anything other than click on the app and it stays stuck on that page I can't do anything with the phone other than that but it turns on and off just fine it lets me scroll on the homepage app drawer just fine but anything after that nothing I don't know what to do and what the warranty is on this how do I go about finding out what I need to do to fix this problem
pictures not sending
Hello I got this text today from kricket:Cricket here! We are sorry but your text message failed. Your destination is not supported from your current location.Now I can't send pictures to an iPhone and my phone created a new thread without the +1 for an existing contact. I tried to send a pic to another samsung via text to see if that goes through but it also didn't send. Is anyone else experiencing the same issue?? I have a samsung galaxy s21 got it last year. Have never had any issues with this phone or with kricket in the past.
Samsung Galaxy A52 Message issue
I was having a conversation through messages and I started receiving the texts from a unsaved contact of the same number that I was having a conversation with. I cannot send messages through the new thread. And I cannot receive from the old one. They can still see the texts i send. But I have to switch back and forth just to text them
Mi buzón de voz no está disponible
He intentado varías veces hacer un buzón de voz para que las demás personas puedan dejar su mensaje, pero cada ves que intento crearlo me dice “tú buzón de voz no está disponible. Ya intente apagar mi celular, también intente quitarle el SMS pero ninguna de esas cosas funciono
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