Phones & Devices
My sister's New A13 5G phone won't turn on or charge after she let the battery die completely when she got it on Black Friday. We took it to a Cricket Store, but apparently they weren't a real store only one of Crickets Associates Store, therefore couldn't exchange the phone for a new one. We gave them the phone for a week but they didn't do anything, it was just sitting in the backroom untouched or fixed. They gave the phone back and told us to do it online instead. My sister wants her new phone that she paid from saving up money fixed because she needs a phone for her school and so my parents can call her.
I found a notification on my phone that "Apps Installed by Mobile Services theScoop." Why? And it can't be uninstalled only disabled. So in addition to the pre-installed bloatware, cricket adds to it after service is initiated? I don't want this crAPP on my phone? How do I prevent future unauthorized downloads by cricket or anyone else?
My aunt, uncle and I all shared a phone plan. My uncle passed away about a year ago and i have his old phone. I took it to my local Cricket store to ask about having it unlocked or what we would have to do to meet the requirements to unlock the phone but for some reason i couldn't get a response? The man helping us just simply said they don't know why its locked or how to unlock it. We originally thought it was unlocked to begin with considering he had it for 2 years, but when we had put a different sim into it, it locked all of us on the phone plan out of our service and we had to go in to get it fixed. I just want to know why its locked and what needs to be done to unlock it even though its just going to be used on the same carrier?
My old phone (LG Stylo 5+) bricked recently and i got a new phone under cricket (Moto g pure) however on my old phone I had some locked folders, and thus files, in my photo gallery all of which were stored on my SD card. When I put the SD card into my new phone all my unlocked files are available, but my locked ones, while showing up in the files app, say that they are unable to open/play. I need access to my photos and videos again but don't know how to get access to the without my old phone, which as mentioned before is completely bricked and unable to turn on period.
I filed a warranty claim. They told me if I sent my phone through UPS by 4pm I would get my replacement within two business days. I take my phone to the nearest UPS location by my job after my shift ends at 3pm. It's turned in at 3:25pm. What they failed to mention was that it was supposed to be done before Eastern Time. I live in Chicago, so I guess I ended up turning it in at 4:25pm. That was done Wednesday 11/16/2022. It's already 11/25/2022 and I still haven't gotten my replacement. It's been more than a week and there is no update on the website apart from saying the RA number was created. I got an email 3 days in a row, all at 2-3am saying it's being processed and that they'll send my replacement when thats done. What happened to the TWO days I was told?
So to start off i had cricket and my phone for the 6 month time period and also met the other requirements to get the unlock code, so i could switch carriers, and i went through the process and all seemed good to go but when i switched over to the new Carrier I had signal/data issues where I would have no service or data, but it would periodically work just fine(good signal and all) just thought is was on their end and after taking with thier customer support they never where able to help me out with the issues but never mentioned anything about my phone being locked or unlocked so i switched carriers again, still having the same issues but this time they tell me my new Carrier tells me my phone is locked, so I'm I try and sign back into my old cricket account and I can't, I have he correct sign in information but can't login to try an unlock my phone again, so I've just been pretty much wasting time and money service I can't use because as it turns out my phone was never really unlock
my cricket sim card has become unuseable PUK locked because i put it in a verizon phone to see if it would work
I put my cricket sim card in a Verizon network locked phone I was trying to see if it was unlocked. I put my sim back in my cricket phone and it said PUK locked 10 chances so I put in 00000000 and it says to reset new pin so I did then it would ask me to do it again but now 9 chances all the way and now my cricket sim is unusable on my cricket phone.
my free phone the cricket debut which i received for the acp program did a update and now will just power on and off showing the powered by android screen. I tried getting into the reboot/ safeboot and once i have that menu show it just restarts into the boot loop without allowing a selection to be made. went into a store like i was told i could when i signed up for it at a local event, they didnt even here out our issue and said they dont help with acp phones and that i needed to cancel and reapply to get a new phone because they dont fix them.
hello, I recently bought a unlocked iPhone 13 from apple. I put the sim card from my iphone 7 into the new 13 and it said ‘this phone number cannot be transferred because the number is not allowed by your carrier’ what does this mean? How do I activate my service on my new phone? Thank you!
Yesterday, my iPhone 11 that I purchased unlocked from the applestore in 2019 and have been using with Cricket since I purchased it randomly locked and I come to find out that it was reported Lost or Stolen.After spending hours between Apple and Cricket, I ended the night with no progress as the two companies just kept blaming eachother.The only thing I know is that my IMEI is blocked despite me never reporting the phone as stolen or lost and I have been the only owner of the iphone. Please help me fix this.
I would like to purchase this cricket phone at Walmart to replace a phone I already have on my cricket account. Would I be able to simply purchase this phone and swap out my sim card from my current iphone 6s and start using it? Thank you.
I bought this phone from marketplace from an individual that made me believe I can put my Sim chip in it and it work as should with my number. Problem is I can't unlock it because I don't have the phone number associated with the device. Is there any way around this?
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