Plans & Features
Neither phone seems to be transmitting a hotspot wifi signal. My test: 1.Turned on hotspot on 6s2. Made sure hotspot was off on 113. turned on wifi on 11 but 6s hotspot never listedDid the reverse with same disappointing result.Not listed on computer wifi either.Reset both phones and repeated. Same disappointing results. HELP!!!
I ordered a phone in September which UPS lost, therefore I never received it. I have worked with UPS on them saying that they take full responsibility, and will pay for another phone, but will need Cricket to sign paperwork to allow me to get a new one. No matter how many times I and UPS has reached out to Cricket, they have done nothing. I talk to people on the phone (Cricket Customer Service) and they either say that there is no case or that it’s UPS that I have to deal with. On top of this, I have received an email saying that if I don’t activate the phone, I will lose my service. I don’t have the phone! How can I activate something that I don’t have? Will I lose service on the phone I already have? What can be done about this? I just want my phone or my money back.
This is the biggest bunch of crap I ever dealt with was with this warranty claim crap 🙄 on Aug 18 we made the claim my husband's phone quit working won't turn on so on the 19th the phone was shipped off and was told 2 business days we would get a new one lmao ummm it's the 6th of Sept and no phone. I called and get the run around from 3 diff places and no one seems to be able to help they just keep passing the buck and get told contact UPS that cricket don't have the phone but they will be glad to take a deposit to get a new one when I tell them we pay a fee in case this happens all you hear is well we can't help you. This is false info when your telling customers youllhave a replacement phone in 2 business days and cricket is a liar so as soon as this month is over we are switching to a diff company an American company with English speaking people you can understand. Cricket don't have a problem taking your money but damn sure don't wanna help you when things go wrong. Oh so I did m
Will the sims card work in any other cricket phone or will it lock up the card if I try it and it won't work in the phone that I have it in now because I don't have any way to get it charged and the cricket store is a very long way from me and I am going to be without a phone if I don't do anything to get the problem solved and I have a good phone just not sure if I can do that and I am not going to get the answer from the bot or I would already have the answer to that question and I don't have any time to wait for a live person to help me out with the damn simple question I am asking
I sometimes send emails to my phone, using this address[10_DIGITS_PH_NUMBER]@txt.att.net Sometimes I would get the messages to my phone very late, and in the last few days nothing arrives. Anyone knows what going on with this and how to get the emails to text right? Thanks!!
I went thru the trouble of setting a PIN and was reassured by a supervisor that only my line will have capability of changing the PIN as she set the other lines to not have text PIN access. Then I set up a secret question, only to find that my PIN was changed. So I’m seeking to know if anyone is aware of what FCC rule they broke by failing to protect my privacy?
Starting a few days ago the hotspot service that many of us pay EXTRA to have has been badly messing up. I noticed all of a sudden none of my Smart TV's would work, then I realized that my Hotspot speed was locked at 128kb... I thought it was a system goof and would reset when my service cycle started so I waited a few days until they charged me a new month. Now... I'm about to call my credit card and dispute the charges! The techs at Cricket have clearly messed something up and put hotspot accounts on restriction, even perfectly legit ones it seems! (Whatever QoS system you've activated is messing up BAD!) A quick google search shows I'm not alone, and Cricket support is claiming everything from "tower maintenance" to "dual apn support" and everything thing else, which all ignores the fact that we are people who have had no issues with hotspot UNTIL whatever change was made happened a few days back. At this point I see no reason to stay with Cricket and I post this as
I tried adding more hotspot yesterday with the app and it wouldn't let me, but the app is finicky so I tried using the website, but it ended up taking my whole Hotspot off. I am beyond ticked right now. And now I'm trying to add it back on and it's saying pending changes so we can't let you make any changes. This is ridiculous.
I currently have a Motorola g7 Supra and the speaker and microphone are damaged on it. I have had it close to 2 years and just looking to get a newer and more powerful phone. Do any of you know what phones are better than this model as far as games? I play games like CoD mobile and whatnot. What are some cheaper phones that are good for mobile gaming and isn't the price of a gaming pc? Currently looking at the LG Stylo 6. Is that good or is there a slightly cheaper phone that is just as good gaming wise?cannabis cbd flower for sale
My dad is having trouble his phone says 4G but he can’t use any apps he only can call and receive calls. I have try resetting network, plane mode, taking sim out and in, switch the cellular button on and off. Nothing is working and I'm pretty sure if I go to the cricket store they can't do anything about it. I need helpppppo
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I went into my account and added the hotspot feature. My phone and $50 plan were eligible for 10gb of hotspot service, or so I thought. It even said it would cost $0 before I selected to review my updated features/plans. But when I select to review, it says I'll be charged $10. Am I missing something here?
Okay so 2 people I currently live with in Yuma Arizona seem to have completely lost service but in a strange way...their phones won't accept calls, data works much slower than usual and their timezones change to California time zones at first I suspected the cell phone tower but can anyone help me?
Having a limited lists of phones that support Hotspot is very confusing to me. I know for a fact there are phones not on the list that will work with Cricket Hotspot because I have friends that are doing it. So, it's not a technical limitation.I have a OnePlus 5t phone which worked fine as a hotspot on the AT&T network. So, how can I see a roadmap of phones that will be supported and an approximate time when? "Check back to this page" is not a great option.
I have the $55 Cricket plan with international roaming. I’m in Montreal for a couple of days. My phone is currently roaming on the Rogers network. Calling and texting work perfectly, but my mobile data does not work at all. Is there a reason why this is happening? And is there anything I can do about it? I have an iPhone 11 if that makes a difference.
when they say the slow you down too 128KB that is false. they slow you down to only 12.9KB I did a speed test. they slow you down too stop you from using any more hotspot. now days 128KB is nothing. you can even do basic stuff on that alone. there has too be a work around too bypass that. or else its not really unlimited at all. only on the phone its self and that's it. its pretty bad that there is so many restrictions in the usa. on cell phone and data use. other countries don't even throttle you at all and don't restrict anyone.
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