Plans & Features
I can't find any information on this anywhere perhaps someone here can help. Any download I attempt while using the cricket mobile hotspot is being canceled at about 4.5MB. For regular downloads through a browser I can attempted to continue the "failed" download, however for automatic updates larger than this undocumented limit, the file just gets re-downloaded over and over, never completing. Anyone have a fix for this? I didn't see any setting on my phone.
On Oct 14 I paid my bill in store $139 . On Oct 15 I added a line and changed my plan to the 4 lines for 100. I paid another 45 to start thithis plan etc. On Oct 16 I called because I got to thinking i should have a $39 credit at least. I was told no $18.99 was my credit, initially. Then the rep "researched my account" I was told I was being charged $20 for hotspot on two lines. He could remove that and credit the $20 back. I told him yes because I didn't even know I had hotspot and do not need it as I have wifi at home. He removed and said my bill for Nov would be $60 and some change. I looked today to pay my bill and it still only showed 18.99 credit. I called customer service. I was put on hold then hung up on. I called back and once sent to a rep I was automatically hung up on. I called back two more times and on the fourth try I spoke with someone who informed me I was pretty much out of luck they don't refund hotspot. (Had I been told this initially that would have been fine) I c
Ima on the Unlimited data plan but it seems im not getting what i paid for (ANYTHING i do ONLINE is slow at loading) movies stop while watching, music buffs,games freezes... What is going on Cricket? Iv called time after time, we go thru a handful of steps.. like for instance turn data on than off,turn phone on than for five minutes than back on. Turn wifi off hotspot on off. Only helps for a day maybe two days ...
I was told that coming from ATT that I would have the same service and same towers. Most of the time I would get 30-40 mbps download speeds through ATT and now that I am on Cricket they are much slower. I was lied to about service and that is how they got mine. I later Googled it and now know they cap it but the employees (several of them) lied to me.
My phone software was recently updated on my s9 as it stated that advanced messaging was a new feature but when I tested it out it didn't work. Does it not apply to cricket or specific phones? For me so send videos I have to use WhatsApp if not the video is poor quality. And knowing that a message was sent or read or the person is doing is an awesome feature.
I have a Nokia 3.1+ and went into the call settings and found that number is used to forward calls for when busy, unanswered and unreachable and want to know 'why'?What if I delete the number? I read this is the setting to set the ring duration (which is what i'm trying to determine and change if possible)
Okay so 2 people I currently live with in Yuma Arizona seem to have completely lost service but in a strange way...their phones won't accept calls, data works much slower than usual and their timezones change to California time zones at first I suspected the cell phone tower but can anyone help me?
I've just noticed this in the past couple of days, but I am no longer able to log in to wifi outside of my home. Usually when I am out, I can connect to free wifi by tapping on the connection and then sometimes it will take me to the Log-In page of that company where I can fully connect to it. Otherwise, I don't have full access to the internet. I noticed that before it was the Cricket Wi-Fi Manager that would bring up the log in screen but it is no longer doing that. I noticed that its not an issue with the company/business, so it has to be some error on my end. Does anybody have any advice on this? I don't want to keep using my mobile data when I can't connect to the wifi.
So, I work on the first floor of an office building. This isn't an ideal place for cell service. I in fact switched over to Cricket for the fact that the people around me that would get any kind of service at all, were with Cricket. So after switching I've had mediocre service for the past 8 months. 1-3 bars, which wasn't great, but I could stream youtube, podcasts, surf the web, text, answer phone calls and it was better than anyone else had from what I had noticed. For whatever reason last Friday the service plummeted and I wasn't able to do anything at all inside the building, even in areas I use to get even better service than at my desk. A few people around me who use to get no service at all with other providers are now getting service. I'm just wondering that has anything to do with my loss of service. I'm on my second day of having absolutely nothing unless I stand outside in the freezing cold, and even then nothing comes in unless I stand far enough away from the building. I l
I am trying to set up voicemail for the first time on my room mates coolpad canvas.According to instructions,press and hold the 1.When i did that,it ask me to enter the 10 digit number i was trying to reach.Well i don't know what 10 digit number they are talking about.Would somebody please explain this to me step by step.Thank you very much.
thank you for your service, I use it everyday but yet people complain about it. I love the hotspot.. cause it my back up plan or when im on the road. and im on the cricket more plan. and its unreal when I have 5 bars and LTE the speeds are like 68MB per second. cable internet and DSL isn't even that close. lol and I use an iPhone. which is a unlocked phone. what I would love is for cricket too add hulu or Netflix as a add on. or unlimited music that doesn't count towards your data threshold. other then that I have no problems at all.
So I’m paying $120 a month for “unlimited high speed internet” total bs i live in Glendale Arizona, near downtown, a very well populated city, there’s no reason why my internet should be this slow and I mean SLOW. I get better service out in the desert....can’t even load a picture in less than 5min , and it takes forever just to load a SONG from Spotify, I can’t refresh anything all my social media pages are stuck on the same thing..I’m not getting what I’m paying for, this makes no sense..I’m going to switch I’ve been with cricket for over 4 years
I deleted by mistake the number of the voicemailit is a 10-digit number which is saved in the Phone app's settingIn my device it is in the following path:Phone (app) > Settings > SIM 2 (I have dual SIM) > More > Voicemail > Voicemail numberThis is where the 10-digit number should appear in full, however, in my case it is just the digit 1, therefore, when I press on '1' in the dial pad to access the voicemail it dials just '1' which goes nowhere.Please help, even though it might be saved in a different location in your device it should still be the same number for all Cricket subscribers
I currently have a Google device that is rolling out universal RCS support but do to cricket not having the pixel family in it's supported devices it's causing issues with my device. That being said are there plans to implement the pixel series into support devices or am I going to have to switch to another service? Coming from a Cricket Employee here.
Does anyone else have a serious problem getting a connection in Norfolk Va, specifically in the Willoughby-Ocean View Area?? I am getting so aggrevated with such poor service that I'm ready to forget about saving a few dollars each month and switch carriers. After all what sense does it make to save a few bucks if I can't use the service anyway!
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