Plans & Features
This is it
I’ve repeatedly been calling and texting Cricket about your HORRIBlE CUSTOMER SERVICE, and your inability to fix situations when they arise. My last straw with you guys is that you’ve been unable to give me a clear answer as to why I’m unable to pay my bill online and force me to go into the store to pay my bill and force me to pay a $4 convenience fee when I go into store. You don’t even have to response or have to give me a b.s credit it really don’t matter. I do appreciate what some have tried to do to make up for this ridiculous pattern that cricket has with them it’s the same thing over and over with you guys.
Wi-Fi Manager Not Opening up LogIn Screens
I've just noticed this in the past couple of days, but I am no longer able to log in to wifi outside of my home. Usually when I am out, I can connect to free wifi by tapping on the connection and then sometimes it will take me to the Log-In page of that company where I can fully connect to it. Otherwise, I don't have full access to the internet. I noticed that before it was the Cricket Wi-Fi Manager that would bring up the log in screen but it is no longer doing that. I noticed that its not an issue with the company/business, so it has to be some error on my end. Does anybody have any advice on this? I don't want to keep using my mobile data when I can't connect to the wifi.
how to remove phone when reported lost/stolen
had misplaced my phone going on 2 years now.... and I had my boyfriend go on our account and call it in lost/stolen and ever since then I've had nothing but problems trying to get it removed. I've talked in person, Ive called, I've chatted! and nobody can explain or tell me what is going on! I've had one say that it's not listed as lost/stolen. I've had them say they removed it and give it 24hours for changes and even when I show them that in the app it says my phone is reported lost or stolen they have no answers for me. PLEASE CAN SOMEONE HELP ME AND TELL ME WHAT TO DO!?! I'm so fed up with this and ready to change carriers but I'd like to figure this out so this phone can be fully functional... I can still make calls and text and everything but the only thing I've noticed is that when I go to add more hotspot I can't...would like to use my phone to the fullest capability! thanks in advance :)
phone data apple iphone 13
Since October 6 my Internet has been on and off every single day when I’m not connected to Wi-Fi it does not work. I cannot use my apps nothing that I do with my dad. I’m including my phone calls or messages when I called Cricket which I’ve been calling multiple times they offered to give me a $10 credit.
Why haven’t I had any service in my area and surrounding areas. My family and friends who also have cricket and at&t have been deal with no service since Friday. We live wilder and other surrounding areas and having no service. Can you guys please fix whatever is going on with that cell towers please
Awful service. My app to clock in and out of WORK doesn't load most of the time. I can't check my bank account anywhere. Calls and text messages won't go out. I feel like I'm paying for nothing. Might as well carry a brick, it'd be just as useful. I supposedly have unlimited data but I might as well have none at all ever. Taking advantage of poor people who can't afford 100+ a month for Verizon. I thought it'd get better with AT&T but honestly, it's worse.
data stupid slow in denver
Me and my girlfriend both have the cricket dream 5g with the 60 dollar plan. Both of us. Two separate plans. Her phone will be right next to mine. Whenever I do comparitive speed tests with the same testing software, hers is always always faster. Sometimes by a little, most of the time by a lot.Right now I'm getting about 1.1mbps.Without a skip, she gets 6mbps. We are on the same tower. Phones are factory fresh. It doesn't matter where I go this is always the case. This is proof that cricket is throttling whoever they want for really no reason.
Lost WiFi access
I have owned a Samsung Galaxy Halo phone for several years and all that time I had WiFi Hot Spot access for which I paid an extra fee. Recently I changed to the "Unlimited & 15GB Mobile Hotspot" plan and suddenly lost WiFi Hot Spot access. I called the customer several times and asked why my WiFi Hot Spot was cut off. They told me that I lost access because I change plans and the Hot Spot would not work with the Galaxy Halo. I asked then to be switched me back to my old plan and they told me that could not be done. They proceded told me that my only recourse was to purchase a new phone. Told them that I paid a lot of money for my Galaxy Halo and expected it to provide WiFi hot spot access. I explained to them that it was ILLEGAL to charge me for WiFi Hot Spot access and not provide that service. Only after that remark did they offer to give me credit. CAN ANYONE PLEASE HELP ME RESOLVE THIS ISSUE?CAN ANYONE TELL ME HOW TO ACCESS A PERSON AT CUSTOMER SERV
7G & 8G
Hi People I am IT graduate researching on technologies as global world living in digital Ara used in daily routine please share studies, innovations, creative material become a civilized nation moving towards cloud based datacenter technologies for next generations networks covering communities live around world with different race,cultural,faith,deedsSOPHOS,VM Ware, SINFORS,MAC OSX Snow leopard server, Next Generation Networks,7G & 8G,Solar energy Business ApproachThanking you
Service outage since 1/8/20
The topics here are all about selling. Hey we don't have service since 1/8/20. On 1/9 I called and spoke with Ana since she acted like she had no clue about anything I asked for her supervisor. I spoke with Ingrid who told me that service would be fully restored on 1/9/20. Well, it has NOT been restored. This is a huge inconvenience as I don't have a phone while driving or when not with another company's Wi-Fi. Even from my home Wi-Fi or another company, the calls are either very bad or dropped unexpectedly. We MUST be fully reimbursed for this mess! If I wasn't so busy with so much I would take the time to find another phone company.. Cricket is very messed up.
How long are the advertised prices good for?
How long are the advertised prices good for? In Terms it says you can raise prices anytime without notice. Is that really true? I'd be coming from Sprint with 4 lines to save over $50/month with Cricket. What good is that if you raise the rate on me 3months down the road.
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