Plans & Features
why is Cricket wireless data so slow now? It takes so long to load a page now. I'm in San Francisco.
why is Cricket wireless data so slow now? It takes so long to load a page now. I'm in San Francisco.is Cricket Wireless going down the drain? should I be moving to another mvno? if so, which one? Thanks.
Hello again,I was looking through my phones hidden/secret menus and saw that wifi calling was provisioned via a toggle switch and VoLTE was also provisioned this same way, but I noticed that video calling was greyed out and that even though there was a toggle switch for it like the other two features, there was no way I could turn it or toggle it on.Is this a feature that Cricket offers?If so, could you please provision it and toggle it on?I'm using a Moto G7 Supra purchased from Cricket.My wife's phone is a Moto G6 Play and she has a video calling icon that apparently lets her choose to make video call if she wants. She doesn't have Cricket service but the phone was originally a Cricket phone as the box that it came in was branded as Cricket even though it was an unlocked phone at the time she purchased it.I was hoping that I could get that option to make video calls as well.Thanks...
For some reason wifi Manager switched my wifi off on my phone while I was using it. I then turned it's permission to do that off but now it is just asking me for permission to turn my wifi off. It specifically popped up and said, "Wifi Managaer wants to turn your wifi off" what is the deal with that?
Hi Cricket wireless community, I am writing this because some users or high tech users need a high tech plan, with unlimited high speed data (8mps download) and able to turn off stream more so we can watch videos in 1080p. I know it will cost more but we need this plan. If cricket please can consider us. Thank you.
Ever since getting my new Alcatel phone, I cannot see the content of any group texts. The text 'bubble' appears, but it always says 'message cannot be downloaded'.How can this be rectified? My mother has several health issues, and I'm missing texts from my siblings about her.
Hi, i have subscribed to the 2gb data plan on my mobile ( i phone 6) . However , the internet is very slow . It takes a very long time to load pictures, videos and to open a webpage ,although i am using LTE , which should load data faster. Can you please look into the matter?Thanks.
Hi,Not sure if this is the right place to ask but here goes. Back in the day, service providers could actually recover/download all the text messages you sent or received. Is this something that can still be done? Wife's phone was stolen, it's not turned on (likely won't be, at least not where I can access it), and besides photos of her recently passed cousin, she is heartbroken over losing the many texts that she sent and received with him during his final months.Does Cricket keep texts stored on servers? And if so, is it a situation where we could get them?Thank you in advance!
I purchased a phone Samsung s9+. Is working perfectly. The hotspot is working, yet the cricket is not allowing me to purchase that monthly fee for hotspot, the rules states you must choose the right phone to work with that hotspot feature. My phone us working. Yet I'm not allowed to use it, I want to pay the hotspot, so I can use my iPad since my vision is not that great, the cricket is telling me the phone does not qualify. I am a with cricket for past 8 years. I don't understand why can't I just pay the fee for hotspot and let me use it????????
Been with Cricket for 5 years. The reception here has degraded so bad even though we live only 4 miles away from the tower. It cuts on and off every few minutes. As I'm trying to post for anyone to help, I've lost connection 5 times. Make that 6. Ugh, 7 times 😪 Brand New phones didn't fix the problem. Any suggestions?
I have been with cricket wireless for over 2 years now. I have bought three phones from there authorized cricket stores. And I have changed plans and for the past year have been on there unlimited max plan. What amazes me is the total lack of customer appreciation. I have never seen a company that will charge multiple fees and makes there phone prices higher to the loyal customers who want to switch phones but stay with cricket. Why can't cricket give discounts to those customers who choose to stay with them as a company. It's time for a new phone. Because of the lack of any common business practice I will happily being choosing another provider. If you treat loyal customers worse then your new customer why would anyone become loyal.
I am a frequent traveler and so is my wife. There seems to be a constant trend where Cricket Wireless will barely work at certain airports. Within the terminal and until the plan is sufficiently away from the terminal. DCA and ATL are top of the list as we frequent. At any time if you are cricket I would be interested to know if data will work period in these airports. This is not congestion this is intentional. This is also illegal.
Would the bring your own phone plan work with veiaro wireless phones. ive tried straight talk and net ten and neither will work do to the lack of at&t and t-mobile towers in the area. Veiaro works with both of those towers and dont want to continue with veiaro and dont want to change my phone just yet.
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