Plans & Features
Is it possible to purchase a cricket device without a plan? The phone that I want to purchase will be provided with a cricket plan ..it will be a gift . The person I am buying the phone for already has cricket. My question is can I purchase a phone without a plan .. and then active the phone to his plan and deal he has ? I don't need a new phone line or deal. I just want to purchase a new upgraded phone for his birthday.
I am a new customer and am ready to leave Cricket. No one speaks or understands English in customer service to a degree where they can assist me. So I am hoping someone here can. Cricket must block shortcut texts. I need to resolve this is there a way that I can do it myself since customer service is useless.
I have 4 iPhones unlocked that i want to switch from att, i have 4 new cricket SIM cards. I want to order the unlimited 4 for $100 plan and port the numbers over. If i go to add the unlimited plan it will add a SIM card and will not let me delete it. If i go the Activate then it it wont let me add anymore lines. Totally confused.
Last week something happened to my cell service. Support has not been able to help us. We have 4 phones on 1 plan. 2 phones with similar numbers work fine. The other 2 with similar numbers to each other, but different from the first 2 do not get cell service but can text and can use data. 1 mile from my home, cell service becomes available. This has never been a problem for me and I have had cricket for a few years. We have called customer support and they keep closing the ticket as complete even though it is not fixed.
I have been a loyal Cricket customer for 20 years now. This year my service is so bad it's reminding me of the early years. I drive all over the KC metro daily for my job. I rely on my GPS and Pandora DAILY. Rarely do I get more than 2 bars of service, and sometimes I can't even get a map to pull up at all, which leaves me stranded or wandering aimlessly until it decides to load. I've called customer service multiple times about it. One time I was told that a tower was down in my area. Another time I was told it was probably my phone that was the problem, and was told to reset network settings. I have 4 lines on my account, with 4 different types of phones, and they ALL have 1-2 bars MAX. This is unacceptable. As I have perused this community forum, I see that coast to coast people are having the same issues. What's going on???
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