Plans & Features
Change the phone number to specific number
I had a previous number with Republic wireless however the phone got stolen and I later opened a new services with cricket. However, I would like to use the same number that I had before. Can you pls advice if it is possible I'm willing to pay for the fee if there is any. Thanks.
How to order service...
I have 4 iPhones unlocked that i want to switch from att, i have 4 new cricket SIM cards. I want to order the unlimited 4 for $100 plan and port the numbers over. If i go to add the unlimited plan it will add a SIM card and will not let me delete it. If i go the Activate then it it wont let me add anymore lines. Totally confused.
Ordered a new phone w/sim card...have to activate it yet...want to know if I can install this SIM CARD into my Android LG instead of the phone I got in the mail. Phone is too small for my hands and the Android fits my hands better...originally got phone from the cricket store in Aug. of 2017 in Jacksonville, Fl. let service expire a few months ago and want to reinstate the phone using the new SIM CARD...IS THIS POSSIBLE?? If can't answer on forum please forward to tech support and maybe they can answer this question or email me the answer::. THANK-YOU. [Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc]
When I have a voicemail I click on my visual voicemail app click on speaker & press play, it plays for 2 seconds & stops on it's own deselecting the speaker button on it's own. I have to press play & speaker again. I've never had this problems using visual voicemail with another carrier.
Question about starting up a new account
We are considering changing to the Cricket plan of 4 lines for $100/month. Three out of four of us have phones and numbers with Verizon, the other has no phone. If we get 4 new free phones from Cricket can the old number be transferred and how much would that cost? I also understand that not all 4 phones may not be free but require an additional cost of less than $20. Can you verify this? How much would the entire initial start-up be for including all of the above? Can this be done online and will the new phones be shipped to us or would we pick them up somewhere?Thanks
Not able to activate "Call Waiting" on Unlimited Plan
When trying to activate a "Call Waiting" feature, I get the following error message "Unexpected response from network". Tried different Android phones as well as a dumb-phone, so the problem is definitely not with my phone and/or its settings.The problem has to do with the network and its settings on the provider side. Contacted the Cricket Support, but without success. Also, tried to manually query and activate as follows:status query *#43# <DIAL>Response: "Call waiting: Service has been disabled" to activate: *43# <DIAL>Response: "Connection problem or invalid MMI code"
Grandfathered 50 plan
I have the 50 plan and I can’t find what my speed is? I know it has 8 gigs but that’s all that is shown to me. I’m trying to decide if I should upgrade to an unlimited but I need to know what speed I currently have. Also is there a major difference on speed of the 2 unlimited plans?
The Unlimited Plan is supposed to be capped at 3mbps down but I never receive that I’ve done serveral speed tests on different phones very expensive phones the galaxy s8+ and the galaxy s9+ and each one gets the same speeds around 1.60mbps down or a little over 2mbps but never 3mbps and this is not a time when the network is congested also I’m no where near my 22gb limit but at that speed it is super slow even for basic browsing it takes forever to load webpages and YouTube videos buffer and juts stop playing altogether they are both showing LTE I was on the same exact plan with AT&T and never had issues with this same exact plan in the same area
My data speed is being throttled at 3mbps and it keeps cutting in and out intermittently, I have the Unlimited Max plan on two devices and they are both doing the same thing. I'm not going to pay for a feature (8mbps dl) if i cant use it and the fact the the signal is dropping completley is bogus, i just moved over from att (whome is the parent company of cricket and uses the same network) and i never had this issue. The sales rep assured me that this exact thing wouldnt happen, I am very unpleased.
I just switched to Cricket. Got a free Alcatel Verso. I live where there is No Cell Service. I do have DSL and Wifi.I need to be able to text via wifi. I used to be able to do it on my Droid mini, with verizon. That phone broke, and they dont make them anymore. (I really liked it too)I dont want some "chat" "phone number". Any Ideas?Thanks
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