Plans & Features

652 Topics

Ivetteangel1
Ivetteangel1Extra
asked in Service Features

Purchase

Is it possible to purchase a cricket device without a plan? The phone that I want to purchase will be provided with a cricket plan ..it will be a gift . The person I am buying the phone for already has cricket. My question is can I purchase a phone without a plan .. and then active the phone to his plan and deal he has ? I don't need a new phone line or deal. I just want to purchase a new upgraded phone for his birthday.

1
D
2 years ago
J
JuliaExtra
posted in Service Features

Lg stylo 4

Does anyone else seem to think that the protect plan on phones is kinda a waste? Honestly i been trying to get them to fix my phone and they told me to reset it. They wouldnt even look at it.

2
MamasitaMarz
3 years ago
R
RubbermanExtra
posted in Rate Plans

How to order service...

I have 4 iPhones unlocked that i want to switch from att, i have 4 new cricket SIM cards. I want to order the unlimited 4 for $100 plan and port the numbers over. If i go to add the unlimited plan it will add a SIM card and will not let me delete it. If i go the Activate then it it wont let me add anymore lines. Totally confused.

1
J
4 years ago
S
shixenbaughPaparazzi
posted in Rate Plans

how much data is considered too much

how much data is considered too much? before they shut you off.

1
J
3 years ago
M
miki80Extra
posted in Service Features

My hotspot non working

1
jdor_Cricket
2 years ago
A
AlexExtra
posted in Service Features

NO CELL SERVICE IN MY NEIGHBORHOOD FOR A WEEK NOW

Last week something happened to my cell service. Support has not been able to help us. We have 4 phones on 1 plan. 2 phones with similar numbers work fine. The other 2 with similar numbers to each other, but different from the first 2 do not get cell service but can text and can use data. 1 mile from my home, cell service becomes available. This has never been a problem for me and I have had cricket for a few years. We have called customer support and they keep closing the ticket as complete even though it is not fixed.

1
D
4 years ago
P
PjcarverExtra
posted in Service Features

Upgade phone

I need a phone without a camera or internet axis

1
BillyM_Cricket
4 years ago
S
Shelleybell88Paparazzi
posted in Service Features

Problems in TN with data

I wanna know what's going on with the issues in TN I have been fighting to get mobile data for about a week now. Its been going super slow or timing out not loading at all!!! Ugh why? Is there an outage or some type of issue please let me know!!!

2
4
3 years ago
T
Tori2020Extra
asked in Service Features

Csr deactivated wrong line

I was on the chat and the car deactivated the wrong line one my plan then left the chat

1
Landon_Cricket
2 years ago
C
coco2017Extra
posted in Service Features

Stream mote

How do I turn on stream more?

1
J
4 years ago
E
EnigmaticA-List Star
posted in Service Features

No bars in Kansas City!!

I have been a loyal Cricket customer for 20 years now.  This year my service is so bad it's reminding me of the early years.  I drive all over the KC metro daily for my job.  I rely on my GPS and Pandora DAILY.  Rarely do I get more than 2 bars of service, and sometimes I can't even get a map to pull up at all, which leaves me stranded or wandering aimlessly until it decides to load.  I've called customer service multiple times about it.  One time I was told that a tower was down in my area.  Another time I was told it was probably my phone that was the problem, and was told to reset network settings.  I have 4 lines on my account, with 4 different types of phones, and they ALL have 1-2 bars MAX.  This is unacceptable.  As I have perused this community forum, I see that coast to coast people are having the same issues.  What's going on???

2
E
3 years ago
W
wt6194Extra
posted in Service Features

Nokia 3.1 Plus Adaptive Storage

Does anyone know if this device has the option to use the SD card as internal storage?

1
Grod_Cricket
4 years ago
V
Valimesh1Extra
posted in Service Features

So upgrading is garbage, can I do this instead...

Can I just close my current account and open a new account so I can get a good price on a new phone?

1
PoboyProphet
2 years ago
J
johnjones23072Extra
posted in Service Features

AT&T Cricket outage

What is up with the data in Hampton Roads Virginia. The last two days has been very slow or non existent.

1
Bulldog
3 years ago
M
mwadeExtra
posted in Service Features

WiFi calling

I purchased a Galaxy Halo about 6 months ago and received a text from Cricket stating it was eligible for WiFi calling. I have not received the update yet for this. Any idea when it will be updated? Some places I travel to I really need WiFi calling.

2
T
4 years ago
C
Cricketcustom97Extra
posted in Service Features

Global internet access

Global internet access.Customer has rights to all over across the nation internet access. As long as their bill is paid. Doesn't cricket know that blocking a customer makes the company viewed as a lesser valued wireless service.Try not to loose customers.

1
Marlena_Cricket
4 years ago
S
solid1064Extra
posted in Service Features

business webmail

how do i get a cricket powered domain from my cricket account to promote my online business

1
Julie_Cricket
2 years ago
M
MolinaStuntman
posted in Rate Plans

CAMBIO

DEZPUEZ DE TANTOZ AÑOZ DE ZER UZUARIO KAMBIO DE ZU PORQUERIA DE ZERVICIO.....AKABO DE HABLAR A ZU ZERVICIO AL KLIENTE Y NO ME PUDIERON AYUDAR EN LO MAZ MINIMO AZKO DE ATENCION AL KLIENTE

0
M
4 years ago
M
MpatidesExtra
asked in Service Features

limited coverage

Work doing deliveries in Scottsboro,Al. Terrible service in several areas, especially right in historic downtown where there is many business and a main area where service should be readily available. How do you get that area checked for service as it’s very hard to do your job when you can’t complete tasks on the apps because of poor/no service. Rural areas have better service than a populated area, why and how can this issue be resolved? 

1
J
13 days ago
S
sunbug50Extra
posted in Service Features

Help,

I went to a cricket store and asked why I'm not getting pic messages, and the guy said I did all I could do. And he didn't do anything.call the manafactor. Now I know why I left and went somewhere else before

1
Marlena_Cricket
3 years ago
M
MikeSimExtra
posted in Service Features

Once upon a time I had service... now I do not

So, I work on the first floor of an office building. This isn't an ideal place for cell service. I in fact switched over to Cricket for the fact that the people around me that would get any kind of service at all, were with Cricket. So after switching I've had mediocre service for the past 8 months. 1-3 bars, which wasn't great, but I could stream youtube, podcasts, surf the web, text, answer phone calls and it was better than anyone else had from what I had noticed. For whatever reason last Friday the service plummeted and I wasn't able to do anything at all inside the building, even in areas I use to get even better service than at my desk. A few people around me who use to get no service at all with other providers are now getting service. I'm just wondering that has anything to do with my loss of service. I'm on my second day of having absolutely nothing unless I stand outside in the freezing cold, and even then nothing comes in unless I stand far enough away from the building. I l

1
Grod_Cricket
3 years ago
D
ddgeorge718Extra
posted in Service Features

phone comparisons

which is the better phone Motorola Moto e5 Supra or LG Stylo 4

0
D
4 years ago
P
Powerstroken67Extra
posted in Service Features

Crap service

Data service is seriously ridiculous. I mean 0.6 up and 0.8 down. Yes that’s right 0.6 and 0.8. Really!!! I’m gonna be looking elsewhere. You can believe that.

1
BillyM_Cricket
3 years ago
P
paulscudocrickeExtra
posted in Service Features

My email

My email on my Nokia Lumia 530 stopped working and I can't get it to work. Can anyone help me? Thanks

0
P
4 years ago
D
Daniel2019Extra
posted in Service Features

Service

Dose any body have one Referrals

0
D
3 years ago

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