- 112 Topics
- 230 Replies
I've had Cricket for about 2 months, so the "some older and throttle after 22" shouldn't even be mentioned. I'm on the $60 unlimited, with free Max+ads, yet I'm being throttled. I even have a notification when I login, saying that I may be throttled after 22, yet my plan literally says "premium data that won't slow based on your data usage" I've SS both of these and you need to fix it, because as of right now, you're false advertising.
Hello. Recently I switched back from the $60 plan to the $40 plan. The $40 plan is the same one I had as of a month or so ago. But now, data no longer works. And that includes text messaging. :( And this is a problem both in the US and Canada. If someone from Cricket could please help.
My girlfriend canceled my phone from her service last night so I need to Get my own service started using my same phone number and wanted to know if it’s possible I can do that from home since I have Internet access still. I have the phone with me, just need to know where to start or if it’s even possible getting my phone number working again under my own name
So my mom paid my service bill last month and cricket didn’t give me any service but they still took her money. I can’t make calls or send any texts unless I’m using iPhone to iPhone and I have to be on wifi to send iPhone to iPhone texts or watch anything on youtube. Basically I’ve had no service and no data even though cricket took my mom’s money. :(
Recently switched to Cricket Wireless and I’m on $60 dollar plan. The data is unthrottled and I never get below +25mbps but YouTube buffers and fails above 480p. Netflix loads 1080P just fine, same with Hulu. It’s just YouTube. I have the same version of App on iPad and it’s running on regular AT&T and it loads 1080p just fine. It’s just my cricket iPhone XS. What’s cricket doing to YouTube?
Hello! A couple of days ago, I tried to switch my plan using the cricket app on the phone by choosing ‘Edit Plan’. Also, I chose the option to switch the plan ‘today’ (rather than waiting till the end of my billing cycle). However, when I check my account either via the website or the app, my old plans shows.How long does it take for Cricket to switch to the new plan I have chosen?
I have bought three different tablets. Two different Samsung's LTE a tab 7 and 8, plus a Chuwi LTE. All three of these tablets were unable to be added to my account. I tried the add a tablet for 15 dollars/month and the adding on a new phone line. The clerk told me that Android tablets cannot be added, only Apple. Is this true? I will not purchase an Apple product and I cannot imagine that Cricket will not allow Samsung tablet products cannot be added. Might someone from Cricket on these forums explain to me which Android tablets I can add to my account?
I have the affordable connectivity program on my phone. I changed my phone plan and I ran out of data as soon as I added a gig which is 10.00 which I had a balance of 58.67 now after I put ten dollars on my account its showing a balance of 8.00 this is wrong. How can we get it fixed. Phone number 312-282-3790 cricket wireless account.
I have 3 phones on current plan for $90 a month . If I upgrade my phone on that current plan to 5G and add the 5g plan to it the price goes to $145 a month from the current $90? Is this right ? . I figured maybe it would be $100 a month for all 3 phones on my account . It says I loose discounts on the other 2 phones .
Cricket doubled my rate 2 months after I bought their phone. I have been trying to unlock my phone by chat and phone calls for the last 3 months. The website says eligible for unlock in 23 days and never changes. I get endless runaround from chat and phone calls. I am forced to go and speak to someone in person in this pandemic and hope they will help.
I have been a loyal, paying customer for many years. And twice now Cricket has charged me 15 more dollars for being less than a day late. Seriously! Last night I worked late. I was so busy. By the time I got home and unwound I realized I had to pay my bill. So I paid it. I wake up this morning and my phone is suspended and they won’t turn it back on till I pay the $15 reactivation fee because I was TWO hours late. On top of that, the gal I was speaking to was from another country and I told her this is what our country does to good hard-working tax paying people. They allow creditors to be Greedy and it’s the main reason single family, one income families are suffering. This is America! We’re all your dreams can come true… NOT
HelloI activated my turbo 2 hotspot on the $60 unlimited premium plan so we could watch YouTube on our TV and computer. It was my understanding from the website that it wouldn't be throttled no matter how much data we used. Well at 15gb data used we are now throttled and unable to watch anything through the hotspot. So is it unlimited or not?
I got a text that my seven year autopay was “removed”. I checked everything related to this on my end and it’s fine. I spent 20 minutes on hold and finally a rep answered. I explained my situation and no response. Then beep beep beep on phone. I will NOT tolerate this!!!Cricket is over!!!!!!!!!!!!!!!!!!!! They won’t even post this
Since October 6 my Internet has been on and off every single day when I’m not connected to Wi-Fi it does not work. I cannot use my apps nothing that I do with my dad. I’m including my phone calls or messages when I called Cricket which I’ve been calling multiple times they offered to give me a $10 credit.
I had 5 lines for $100 for years. They decided to raise it by nearly a third to $130/month. Really not a good deal at that price. I can get better deals from other providers for less. Disappointed. Plus I called after receiving the text about this price change and the guy I spoke to said, “it’s not happening, you can ignore that text”. I don’t think they informed their support people that this change was coming.
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