- 90 Topics
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It started with a text message informing me that I needed to update my phone or I would cancel my number as a mandatory treaty (the "mandatory" comes from my subjective dislike now).Of course, I did as required by the short message and updated my mobile phone with the help of online customer service. Everything went well until a few days later when I still didn't receive my mobile phone, I checked my email and found that there was something wrong with the address.(Considering I copy and paste every time, I find it hard to believe I sent it to the wrong address)That's when things got out of hand.I used tracking mail and was told that the phone I ordered had been returned.I first contacted the customer service person online again. I don't know what he understood, but he just repeatedly told me that a person can only do one free update, so he can't help me or something like that.Then I went to the store and was told to do it online.So I returned to the network customer service, the second
I had originally 5 lines. 4 active ones and one sim not in any phone. I was keeping that line for when my kid gets old enough to have a cell phone. Apparently that one sim that was not in any phone was flagged as a 3g unit and was suspended. I was not notified of the suspension until i looked at my bill. Why??? I've talked to a few reps over the phone and some said all I needed to do was reactivate the line and I would keep my old plan 5 lines for $100. And others saying it's to late to change.So was I duped by cricket with this 3g shutdown?
Recently switched to Cricket Wireless and I’m on $60 dollar plan. The data is unthrottled and I never get below +25mbps but YouTube buffers and fails above 480p. Netflix loads 1080P just fine, same with Hulu. It’s just YouTube. I have the same version of App on iPad and it’s running on regular AT&T and it loads 1080p just fine. It’s just my cricket iPhone XS. What’s cricket doing to YouTube?
I have a mr1100 netgear nighthawk hotspot that I had trouble activating due to wrong Apn.. it works fine but when I tried to upgrade to a mr5100…5g nighthawk it doesn’t work at all…I’ve tried Apn change to 4/4 but no help….anyone successfully using a mr5100.?.?
So I just opened a new line with cricket and they made me start with the $60 unlimited plan. I want to switch over to the $40 10GB plan but I’m not sure if I’ll lose out on my hotspot and HBO Max since I already paid for this month. Should I switch over to the $40 plan a couple days before my bill cycle? Or can I do it today and still have the benefits on my account until next month.
So can someone explain to me y the hike n price if I can get the same 10 gigs od data on a $40 plan as with a $55 and $60 plan. Ok I knw the $60 has hotspot. With only 10gigs I don't need help burning the up. I thought the more u pay the more data I can get. So wats so unlimited about the $55 plan? I burned thru 10 gigs just since Dev 3rd. Frustrated.
I've been a long time cricket customer for several years. I have referred several customers to them over the years and paid my bills on time majority of the times. And this is the Thanks I get for being such a loyal customer over the years. I joined under the grandfather plan @ $55 years ago. That plan no longer exist. I hadn't experience any major problems until I added a 2nd line for my daughter a couple years or more ago not even being aware or informed by cricket after countless times coming into the store to make a payment over making payments over the phone or online. When my daughter's line was added it was under a newer basic plan of $55 too. As advertised for 2 line the discount brings it to $80 and for a 3rd line would be $90. Well I didn't add a 3rd line until about 2 weeks ago when I found out by an honest and professional gentlemen at one of my local branches. This gentlemen asked me was there any particular ir special reason I was paying so much for 2 lines. I was puzzle
I have not been able to access data in the smallest amount in over a month, in any location. A cricket customer care representative has just confirmed with me that a Data Optimization feature has been added to my line. This feature drastically slows data connection, so much that regular emails are inaccessible and the only data consumed is that of applications running in the background. I’m a former employee of Verizon Wireless and am quite familiar with the fact that this is not allowed.Customers are being told that Cricket Wireless does not throttle data, which is incorrect. The representative communicated that this feature may only be removed from $40/month plans and lower, but not unlimited data plans. To promote “unlimited data” whilst secretly restricting it, is false advertisement to consumers, and all should be aware that what they are purchasing is not what was initially presented at point of sale. Furthermore, Cricket Wireless will not refund monies paid for the service if yo
I would like to switch to Cricket for their 100GB data plan but I am not able to find any hot spot with an IMEI that is compatible. All they seem to sell is an extremely low end 4g hotspot. I have asked for a list of compatible hot spots but no available at cricket (voice or chat) appears to even know what that means.
I am curious how the hotspot plan works. Can I use it for a few months while traveling then stop the plan for a few months while I am not traveling then turn it on again went we hit the road? I am able to do that with the Google Fi plan. They call it “Pausing” its paused for 90 days then automatically restarts so I have to go back an pause it again so the billing stays off.
I have 3 phones on current plan for $90 a month . If I upgrade my phone on that current plan to 5G and add the 5g plan to it the price goes to $145 a month from the current $90? Is this right ? . I figured maybe it would be $100 a month for all 3 phones on my account . It says I loose discounts on the other 2 phones .
For 4 lines, I see that getting the unlimited core plan is the cheapest option. It is cheaper than the fixed 2gb and 10gb plans. Currently, I’m on a grandfathered 10gb plan for 4 lines for $100 a month, so unlimited core for $25/month for 4 lines is the same price. Is there any reason to not upgrade to the unlimited plan?Previously, I’ve avoided the core plan because of the throttled speeds, but now that the speed caps are removed from all the plans, I’m considering switching. On the plans page, the only downsides I see of the core plan instead of the 10gb plan are the 480p streaming and it says that data may temporarily be slowed if the network is busy. I’m fine with 480p video streaming on data, but I don’t want slower data. However, I read into the details page (https://www.cricketwireless.com/legal-info/mobile-broadband-information.html) about data speeds some, and, as far as I can tell, there’s no difference in throttling between the 2 plans: “Except for the Cricket More plan, Cri
It says phones are free with a $60 account. With two lines the most expensive account is $45, so how does that makes sense? It says the $60 account must be maintained for 2 months, but you can only change pricing every 6 months, so the $60 account would have to be maintained for 6 months. No? It excluded ports from ATT. I am on Consumer Cellular, a ATT MVNO. Does that qualify?
I currently have a Motorola g7 Supra and the speaker and microphone are damaged on it. I have had it close to 2 years and just looking to get a newer and more powerful phone. Do any of you know what phones are better than this model as far as games? I play games like CoD mobile and whatnot. What are some cheaper phones that are good for mobile gaming and isn't the price of a gaming pc? Currently looking at the LG Stylo 6. Is that good or is there a slightly cheaper phone that is just as good gaming wise?cannabis cbd flower for sale
Today I first time joined cricket for a family plan. We clearly stated we wanted the $55/mo level plan and 5 lines. Agent said all was done correctly but when I got home and set up my online account I noticed I’m enrolled in the $60/mo plan and my next bill is substantially more than anticipated. I tried calling customer service but get nowhere. Help! This is not a good feeling on day one with a new company.
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